Free plan
4.5 /5 across G2 and Capterra · 34,413 ratings, Sep 2026
18 Best Customer Feedback Tools that Integrate with Slack (2026)
By Louis Corneloup · Updated The 18 highest-ranked customer feedback tools that list Slack as an integration in our data.
Key Takeaways
- SurveyMonkey is our overall pick for customer feedback tools that list Slack in 2026, and our free pick. Overall and free pick: Free plan; cheapest paid plan Individual, $35/mo. Rated 4.5/5 across G2 and Capterra (34,413 ratings, Sep 2026).
- We evaluated 88 customer feedback tools, then kept the 18 highest-ranked that list Slack as an integration.
- 8 of the 18 tools listed here have a free plan.
- customer feedback tools tracked
- 88
- of 18 have a free plan
- 8
- median cheapest paid plan per month
- $37
Ranked by editorial score plus external signals (G2/Capterra review volume and rating, and media mentions). Pricing checked October 2026. Methodology Editorial policy
About these listed integrations
What "listed" means
Each tool below lists Slack among its integrations in our data. Our data does not record whether a connection is built by the vendor or runs through a third-party connector, so open the setup link or the vendor's docs before you commit. Automation hubs such as Zapier, Make and n8n are left out, since they connect to almost everything.
Before you turn it on
Confirm sync direction (one-way or two-way), check which Slack plan or workspace permissions are required, and run a test record through before connecting production data.
Why Slack integration matters
Get notifications where your team works
Control tools with slash commands
Share updates automatically to channels
Reduce context switching between apps
Compare 18 Customer Feedback Tools with a listed Slack integration
Free plan and cheapest paid plan from stored pricing, checked October 2026. Ratings are aggregated from the review sites named in each row.
| # | Tool | Free plan | Cheapest paid plan | Rating |
|---|---|---|---|---|
| 1 |  | Yes (Basic) | Individual, $35/mo | 4.5 (34,413) G2/Capterra, Sep 2026 |
| 2 |  | Yes (Free Forever) | Team, $7/mo (billed yearly) | 4.7 (361) G2/Capterra, Sep 2026 |
| 3 |  | No | Standard, $50/mo | 4.7 (283) SourceForge/G2/Capterra, Sep 2026 |
| 4 |  | No | Spark, $15/mo | 4.2 (414) G2/Capterra/SourceForge, Sep 2026 |
| 5 |  | No | Not published | 4.8 (155) SourceForge/G2/Capterra, Sep 2026 |
| 6 |  | No | Starter, $69/mo | 4.6 (96) SourceForge/G2, Sep 2026 |
| 7 |  | No | Startup, $25/mo | 4.6 (92) SourceForge/G2, Sep 2026 |
| 8 |  | No | Ecommerce Basic, $49/mo | 4.8 (60) G2/Capterra, Sep 2026 |
| 9 |  | Yes | Growth, $120/mo | 4.5 (73) SourceForge/G2, Sep 2026 |
| 10 |  | Yes | Business, $149/mo | 4.7 (52) G2, Sep 2026 |
| 11 |  | No | Not published | 4.8 (42) G2, Sep 2026 |
| 12 |  | Yes | Not published | 4.6 (26) G2, Sep 2026 |
| 13 |  | No | Essential, $39/mo | 4.8 (5) G2, Sep 2026 |
| 14 |  | No | Basic Per Flow, $5/mo | 4.0 (5) G2, Oct 2026 |
| 15 |  | Yes | Not published | n/a |
| 16 |  | Yes | Standard, $0.99/mo | n/a |
| 17 |  | Yes | Growth, $120/mo | n/a |
| 18 |  | No | Starter, $29/mo | n/a |
- 1SurveyMonkey
Gather feedback faster with pre-built templates and powerful analysis
- Free plan
- Yes (Basic)
- Cheapest paid plan
- Individual, $35/mo
- Rating
- 4.5/5 across G2 and Capterra (34,413 ratings, Sep 2026)
- 2Userback
Collect, understand, and act on user feedback to build better products faster.
- Free plan
- Yes (Free Forever)
- Cheapest paid plan
- Team, $7/mo (billed yearly)
- Rating
- 4.7/5 across G2 and Capterra (361 ratings, Sep 2026)
- 3BugHerd
Effortless visual feedback and bug tracking for websites, Figma designs, and PDFs.
- Free plan
- No
- Cheapest paid plan
- Standard, $50/mo
- Rating
- 4.7/5 across SourceForge, G2 and Capterra (283 ratings, Sep 2026)
- 4Productboard
Connect customer needs to product strategy and roadmaps
- Free plan
- No
- Cheapest paid plan
- Spark, $15/mo
- Rating
- 4.2/5 across G2, Capterra and SourceForge (414 ratings, Sep 2026)
- 5Zonka Feedback
Transform unstructured customer feedback into real-time, actionable AI-powered insights.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.8/5 across SourceForge, G2 and Capterra (155 ratings, Sep 2026)
- 6Usersnap
Visual feedback and bug tracking
- Free plan
- No
- Cheapest paid plan
- Starter, $69/mo
- Rating
- 4.6/5 across SourceForge and G2 (96 ratings, Sep 2026)
- 7Frill
Collect ideas, build roadmaps, and share updates
- Free plan
- No
- Cheapest paid plan
- Startup, $25/mo
- Rating
- 4.6/5 across SourceForge and G2 (92 ratings, Sep 2026)
- 8Retently
Collect and act on customer feedback to drive growth and improve customer experience.
- Free plan
- No
- Cheapest paid plan
- Ecommerce Basic, $49/mo
- Rating
- 4.8/5 across G2 and Capterra (60 ratings, Sep 2026)
- 9Hellonext
The unified platform to capture, analyze, and act on customer feedback for modern product teams.
- Free plan
- Yes
- Cheapest paid plan
- Growth, $120/mo
- Rating
- 4.5/5 across SourceForge and G2 (73 ratings, Sep 2026)
- 10Featurebase
Product feedback and roadmap tool
- Free plan
- Yes
- Cheapest paid plan
- Business, $149/mo
- Rating
- 4.7/5 on G2 (52 ratings, Sep 2026)
- 11Marker.io
Collect visual website feedback and bug reports that developers understand, 10x faster.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.8/5 on G2 (42 ratings, Sep 2026)
- 12Refiner
Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps.
- Free plan
- Yes
- Cheapest paid plan
- Not published
- Rating
- 4.6/5 on G2 (26 ratings, Sep 2026)
- 13Savio
Track feature requests from anywhere
- Free plan
- No
- Cheapest paid plan
- Essential, $39/mo
- Rating
- 4.8/5 on G2 (5 ratings, Sep 2026)
- 14ReviewBot
Monitor and manage customer reviews across major platforms via your existing communication tools.
- Free plan
- No
- Cheapest paid plan
- Basic Per Flow, $5/mo
- Rating
- 4.0/5 on G2 (5 ratings, Oct 2026)
- 15Promoter.io
Capture, analyze, and act on customer feedback to drive growth for B2B and e-commerce brands.
- Free plan
- Yes
- Cheapest paid plan
- Not published
- Rating
- n/a
- 16Released
Build what matters by centralizing customer feedback and roadmaps with Jira.
- Free plan
- Yes
- Cheapest paid plan
- Standard, $0.99/mo
- Rating
- n/a
- 17FeatureOS
The unified platform to capture customer feedback, plan roadmaps, and announce releases.
- Free plan
- Yes
- Cheapest paid plan
- Growth, $120/mo
- Rating
- n/a
- 18ProductBridge
AI-native customer support and feedback platform
- Free plan
- No
- Cheapest paid plan
- Starter, $29/mo
- Rating
- n/a
Detailed picks: Customer Feedback Tools that list Slack
Free plan
4.7 /5 across G2 and Capterra · 361 ratings, Sep 2026
Paid
4.7 /5 across SourceForge, G2 and Capterra · 283 ratings, Sep 2026
Paid
4.2 /5 across G2, Capterra and SourceForge · 414 ratings, Sep 2026
5
Zonka Feedback
Transform unstructured customer feedback into real-time, actionable AI-powered insights.
Paid
4.8 /5 across SourceForge, G2 and Capterra · 155 ratings, Sep 2026
Paid
4.6 /5 across SourceForge and G2 · 96 ratings, Sep 2026
Paid
4.6 /5 across SourceForge and G2 · 92 ratings, Sep 2026
Paid
4.8 /5 across G2 and Capterra · 60 ratings, Sep 2026
9
Hellonext
The unified platform to capture, analyze, and act on customer feedback for modern product teams.
Free plan
4.5 /5 across SourceForge and G2 · 73 ratings, Sep 2026
Free plan
4.7 /5 on G2 · 52 ratings, Sep 2026
Usage-based
4.8 /5 on G2 · 42 ratings, Sep 2026
12
Refiner
Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps.
Free plan
4.6 /5 on G2 · 26 ratings, Sep 2026
14
ReviewBot
Monitor and manage customer reviews across major platforms via your existing communication tools.
Paid
4.0 /5 on G2 · 5 ratings, Oct 2026
15
Promoter.io
Capture, analyze, and act on customer feedback to drive growth for B2B and e-commerce brands.
Free plan
Free plan
Free plan
How we ranked Customer Feedback Tools with Slack
Step 1
Filter for listed integrations
We start from our full database of 88 customer feedback tools and keep those that list a Slack integration in our data. Automation hubs (Zapier, Make, n8n and similar), discontinued products and duplicate listings are left out.
Step 2
Score each tool
Editorial scoring on utility, UX, value, support, and innovation, layered with external signals: G2/Capterra review volume and rating, and media mentions.
Step 3
Keep the top 18
We surface the top 18 so the list stays scannable. Pricing is re-checked on rotation and the page refreshes hourly so picks stay current as Slack integration listings change.
Slack integration FAQ
What is the best customer feedback tool with a Slack integration in 2026?
SurveyMonkey ranks first in our list of customer feedback tools that list a Slack integration, rated 4.5/5 across 34,413 ratings aggregated from G2/Capterra. Strong runners-up: Userback, BugHerd, Productboard.
How does the Slack integration work in these customer feedback tools?
Each of the 18 tools on this page lists Slack among its integrations in our data. How the connection is built (a built-in connector, a marketplace app, or an API you wire up yourself) varies by vendor and is not recorded in our data, so check the vendor's documentation before you commit.
Are there free customer feedback tools with a Slack integration?
Yes. SurveyMonkey, Userback, Hellonext have a free plan in our data; check whether the Slack integration is included on it. In total, 8 of the 18 tools on this list have a free plan.
How often is this list updated?
The list is rebuilt from our database at least hourly, so tools appear or drop off as their Slack integration listing changes. Pricing is re-checked on a rotation that touches every tool roughly monthly. Pricing on this page was last checked in October 2026.
Cite this page: Toolradar, "18 Best Customer Feedback Tools that Integrate with Slack (2026)", updated October 2026, https://toolradar.com/best/customer-feedback/integrates-with/slack
Explore more combinations
Other Customer Feedback integrations
Slack in other categories
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