Free plan
4.5 /5 across G2 and Capterra · 34,413 ratings, Sep 2026
10 Best Customer Feedback Tools that Integrate with Salesforce (2026)
By Louis Corneloup · Updated The 10 highest-ranked customer feedback tools that list Salesforce as an integration in our data.
Key Takeaways
- SurveyMonkey is our overall pick for customer feedback tools that list Salesforce in 2026, and our free pick. Overall and free pick: Free plan; cheapest paid plan Individual, $35/mo. Rated 4.5/5 across G2 and Capterra (34,413 ratings, Sep 2026).
- We evaluated 88 customer feedback tools, then kept the 10 highest-ranked that list Salesforce as an integration.
- 5 of the 10 tools listed here have a free plan.
- customer feedback tools tracked
- 88
- of 10 have a free plan
- 5
- median cheapest paid plan per month
- $114.50
Ranked by editorial score plus external signals (G2/Capterra review volume and rating, and media mentions). Pricing checked October 2026. Methodology Editorial policy
About these listed integrations
What "listed" means
Each tool below lists Salesforce among its integrations in our data. Our data does not record whether a connection is built by the vendor or runs through a third-party connector, so open the setup link or the vendor's docs before you commit. Automation hubs such as Zapier, Make and n8n are left out, since they connect to almost everything.
Before you turn it on
Confirm sync direction (one-way or two-way), check which Salesforce plan or workspace permissions are required, and run a test record through before connecting production data.
Why Salesforce integration matters
Enterprise-grade CRM integration
Real-time data synchronization
Custom object and field mapping
Workflow automation triggers
Compare 10 Customer Feedback Tools with a listed Salesforce integration
Free plan and cheapest paid plan from stored pricing, checked October 2026. Ratings are aggregated from the review sites named in each row.
| # | Tool | Free plan | Cheapest paid plan | Rating |
|---|---|---|---|---|
| 1 |  | Yes (Basic) | Individual, $35/mo | 4.5 (34,413) G2/Capterra, Sep 2026 |
| 2 |  | No | Starter, $299/mo | 4.7 (4,941) G2/Capterra, Sep 2026 |
| 3 |  | No | Standard, $109/mo (billed yearly) | 4.8 (229) G2/Capterra, Sep 2026 |
| 4 |  | No | Not published | 4.8 (155) SourceForge/G2/Capterra, Sep 2026 |
| 5 |  | No | Ecommerce Basic, $49/mo | 4.8 (60) G2/Capterra, Sep 2026 |
| 6 |  | Yes | Growth, $120/mo | 4.5 (73) SourceForge/G2, Sep 2026 |
| 7 | No | Not published | 4.9 (47) SourceForge, May 2026 | |
| 8 |  | Yes | Not published | 4.6 (26) G2, Sep 2026 |
| 9 |  | Yes | Not published | n/a |
| 10 |  | Yes | Growth, $120/mo | n/a |
- 1SurveyMonkey
Gather feedback faster with pre-built templates and powerful analysis
- Free plan
- Yes (Basic)
- Cheapest paid plan
- Individual, $35/mo
- Rating
- 4.5/5 across G2 and Capterra (34,413 ratings, Sep 2026)
- 2Birdeye
Manage reviews, surveys, and customer interactions
- Free plan
- No
- Cheapest paid plan
- Starter, $299/mo
- Rating
- 4.7/5 across G2 and Capterra (4,941 ratings, Sep 2026)
- 3Simplesat
Capture, understand, and act on customer feedback to drive growth and improve service.
- Free plan
- No
- Cheapest paid plan
- Standard, $109/mo (billed yearly)
- Rating
- 4.8/5 across G2 and Capterra (229 ratings, Sep 2026)
- 4Zonka Feedback
Transform unstructured customer feedback into real-time, actionable AI-powered insights.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.8/5 across SourceForge, G2 and Capterra (155 ratings, Sep 2026)
- 5Retently
Collect and act on customer feedback to drive growth and improve customer experience.
- Free plan
- No
- Cheapest paid plan
- Ecommerce Basic, $49/mo
- Rating
- 4.8/5 across G2 and Capterra (60 ratings, Sep 2026)
- 6Hellonext
The unified platform to capture, analyze, and act on customer feedback for modern product teams.
- Free plan
- Yes
- Cheapest paid plan
- Growth, $120/mo
- Rating
- 4.5/5 across SourceForge and G2 (73 ratings, Sep 2026)
- 7InMoment (formerly Wootric)
Enterprise experience improvement platform for NPS, CSAT, and customer feedback
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.9/5 on SourceForge (47 ratings, May 2026)
- 8Refiner
Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps.
- Free plan
- Yes
- Cheapest paid plan
- Not published
- Rating
- 4.6/5 on G2 (26 ratings, Sep 2026)
- 9Promoter.io
Capture, analyze, and act on customer feedback to drive growth for B2B and e-commerce brands.
- Free plan
- Yes
- Cheapest paid plan
- Not published
- Rating
- n/a
- 10FeatureOS
The unified platform to capture customer feedback, plan roadmaps, and announce releases.
- Free plan
- Yes
- Cheapest paid plan
- Growth, $120/mo
- Rating
- n/a
Detailed picks: Customer Feedback Tools that list Salesforce
Paid
4.7 /5 across G2 and Capterra · 4,941 ratings, Sep 2026
Paid
4.8 /5 across G2 and Capterra · 229 ratings, Sep 2026
4
Zonka Feedback
Transform unstructured customer feedback into real-time, actionable AI-powered insights.
Paid
4.8 /5 across SourceForge, G2 and Capterra · 155 ratings, Sep 2026
Paid
4.8 /5 across G2 and Capterra · 60 ratings, Sep 2026
6
Hellonext
The unified platform to capture, analyze, and act on customer feedback for modern product teams.
Free plan
4.5 /5 across SourceForge and G2 · 73 ratings, Sep 2026
7
InMoment (formerly Wootric)
Enterprise experience improvement platform for NPS, CSAT, and customer feedback
Paid
4.9 /5 on SourceForge · 47 ratings, May 2026
8
Refiner
Get spot-on insights from your users with perfectly timed in-app surveys for web and mobile apps.
Free plan
4.6 /5 on G2 · 26 ratings, Sep 2026
9
Promoter.io
Capture, analyze, and act on customer feedback to drive growth for B2B and e-commerce brands.
Free plan
Free plan
How we ranked Customer Feedback Tools with Salesforce
Step 1
Filter for listed integrations
We start from our full database of 88 customer feedback tools and keep those that list a Salesforce integration in our data. Automation hubs (Zapier, Make, n8n and similar), discontinued products and duplicate listings are left out.
Step 2
Score each tool
Editorial scoring on utility, UX, value, support, and innovation, layered with external signals: G2/Capterra review volume and rating, and media mentions.
Step 3
Keep the top 10
We surface the top 10 so the list stays scannable. Pricing is re-checked on rotation and the page refreshes hourly so picks stay current as Salesforce integration listings change.
Salesforce integration FAQ
What is the best customer feedback tool with a Salesforce integration in 2026?
SurveyMonkey ranks first in our list of customer feedback tools that list a Salesforce integration, rated 4.5/5 across 34,413 ratings aggregated from G2/Capterra. Strong runners-up: Birdeye, Simplesat, Zonka Feedback.
How does the Salesforce integration work in these customer feedback tools?
Each of the 10 tools on this page lists Salesforce among its integrations in our data. How the connection is built (a built-in connector, a marketplace app, or an API you wire up yourself) varies by vendor and is not recorded in our data, so check the vendor's documentation before you commit.
Are there free customer feedback tools with a Salesforce integration?
Yes. SurveyMonkey, Hellonext, Refiner have a free plan in our data; check whether the Salesforce integration is included on it. In total, 5 of the 10 tools on this list have a free plan.
How often is this list updated?
The list is rebuilt from our database at least hourly, so tools appear or drop off as their Salesforce integration listing changes. Pricing is re-checked on a rotation that touches every tool roughly monthly. Pricing on this page was last checked in October 2026.
Cite this page: Toolradar, "10 Best Customer Feedback Tools that Integrate with Salesforce (2026)", updated October 2026, https://toolradar.com/best/customer-feedback/integrates-with/salesforce
Explore more combinations
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