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Tracked since 2026

The Bottom Line

Best for
Small SaaS and product teams that need to collect customer feedback, manage support conversations, and connect feedback to roadmap decisions
Price
From $39/mo flat, billed monthly, free trial. Compare plans

Key facts

  • ProductBridge combines customer support and feedback management
  • Its AI can merge duplicate feedback, group related requests into themes
  • ProductBridge offers a free plan and paid plans with flat pricing rather

Not for

Teams that only need a basic standalone feedback board or do not need customer support, feedback analysis, and product planning in the same

What is ProductBridge?

ProductBridge combines customer support, feedback collection, surveys, roadmaps, changelogs, and a help center in one platform. It collects feedback from support conversations and connected sources, uses AI to merge duplicates and identify themes, and connects customer feedback to product planning and updates.

Available on: Web, API

Preview

Key Features

  • Customer feedback collection
  • AI duplicate feedback detection
  • AI feedback analysis and insights
  • Customer support inbox
  • AI support agents

Pricing Plans

Free Trial

Pricing checked Nov 14, 2026. Source: productbridge.io/pricing, read Nov 14, 2026

ProductBridge plans and prices, checked November 2026
Plan Price Details
Free

Free

  • Customer support
  • 1 feedback board
  • AI duplicate detection
+2 more
  • Public roadmap
  • Changelog
Starter

$39 / mo

Scale feedback with unlimited users and AI features.

  • Unlimited boards
  • 3 Team members
  • Ask AI
+1 more
  • Auto feedback ingestion
Growth

$69 / mo

Full platform with SSO, Team support, and advanced controls.

  • Everything in Starter
  • MCP Server
  • 10 Team members
+2 more
  • SSO / SAML
  • Auto feedback ingestion
Enterprise

Custom

  • Everything in Growth
  • Dedicated success manager
  • SLA & security audit
+2 more
  • Custom invoicing
  • Custom integrations

Is ProductBridge worth the price?

Good value

Best for early-stage startups and lean product teams that prioritize automated feedback analysis over extensive collaboration features.

Full ProductBridge pricing: every plan, hidden costs and alternatives

How ProductBridge's pricing compares

ProductBridge starts at $39/mo flat for the whole organisation. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.

ProductBridge
$39/mo flat, whole organisation, billed monthly
$25/seat/mo, billed monthly
$500/mo for 20 seats
$20/seat/mo, billed monthly
$400/mo for 20 seats
$29/seat/mo, billed monthly
$580/mo for 20 seats
$19/agent/mo, billed monthly
$380/mo for 20 agents
$19/agent/mo, billed monthly
$380/mo for 20 agents
$139/user/mo, billed monthly
$2,780/mo for 20 users

Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Nov 14, 2026.

Email me when ProductBridge changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Recent pricing updates

Changes we detected on the ProductBridge pricing page.

  • Plans changed: Free added at free a month; Starter went from $29 to $39 a month; Growth went from $59 to $69 a month; Enterprise added at Custom.

ProductBridge by the numbers

Toolradar data: ProductBridge's entry paid plan ($39/mo flat, billed monthly) ranks #7 of 13 (joint) for price among the Customer Feedback tools with a verified entry price as a flat team plan, where the median is $39/mo flat. As of Nov 2026.

ProductBridge compared with 99 Customer Feedback tools on Toolradar, as of Nov 2026
Metric ProductBridge Peer median Position (1 is best)
Entry paid plan $39/mo flat, billed monthly $39/mo flat #7 of 13 (joint) tools priced as a flat team plan, verified price
Free plan No 42% have one n/a
Integrations listed 2 4 #19 of 29 (joint) tools with at least one integration recorded

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Customer Feedback data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “ProductBridge by the numbers”, Nov 2026.

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ProductBridge FAQ

Is ProductBridge free?

Yes. ProductBridge has a free plan. Paid plans are also available, with a 14-day free trial.

Does ProductBridge have a roadmap?

Yes. ProductBridge includes public roadmaps where teams can share planned, in-progress, and shipped work.

Does ProductBridge support AI?

Yes. AI features include duplicate detection, feedback analysis, insights, Ask AI, and AI support agents.

How does ProductBridge pricing compare with other Customer Feedback tools?

ProductBridge's entry paid plan ($39/mo flat, billed monthly) ranks #7 of 13 (joint) for price among the Customer Feedback tools with a verified entry price as a flat team plan, where the median is $39/mo flat. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Does ProductBridge have a promo code or discount code?

As of November 14, 2026, Toolradar has no ProductBridge promo code, coupon or discount code on file. ProductBridge's own pricing page (https://productbridge.io/pricing, read November 14, 2026) does list a free trial, so you can start without a code. Offers change, so confirm the terms at checkout.

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