Best Customer Success for Marketing Teams 2026
Updated: February 2026
Powerful customer success tools to supercharge your marketing efforts and campaigns. We've curated 15 tools specifically suited for marketing teams.
Key Takeaways
- Zendesk is our #1 pick for customer success for marketing teams in 2026, scoring 89/100.
- We analyzed 15 customer success for marketing teams tools to create this ranking.
- 2 tools offer free plans, perfect for getting started.
- Average editorial score: 84/100 - high-quality category.
Why Marketing Teams Need Specialized Customer Success Tools
Campaign management
Analytics built-in
Integration options
Content tools
15 Customer Success Tools for Marketing Teams
Loop Returns
Returns management for e-commerce brands, turning returns into revenue and customer loyalty.
Paid86/100
View Details 
Richpanel
AI-powered customer service platform for e-commerce to cut costs, boost agent productivity, and delight customers.
Freemium80/100
View Details 
Best Customer Success for Other Use Cases
Frequently Asked Questions
What is the best customer success tool for marketing teams?
Based on our analysis, Zendesk is the top choice for marketing teams, with a score of 89/100. It offers campaign management and analytics built-in.
Are there free customer success tools for marketing teams?
Yes! Crisp, Richpanel offer free plans suitable for marketing teams.