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TL;DR - Brand24

  • AI social listening tool monitoring 25 million sources in real-time for brand mentions
  • Sentiment analysis, influencer scoring, and competitor tracking across social media, news, and podcasts
  • Instant alerts with AI Insights that automatically summarize and interpret mention data
Pricing: Paid only
Best for: Enterprises & pros
4.6/5 across review platforms

Pros & Cons

Pros

  • Good social listening
  • Sentiment analysis
  • Influencer tracking
  • Fair pricing
  • Good reporting

Cons

  • Data limits
  • Accuracy varies
  • Learning curve
  • Limited historical data
  • Some features basic

Ratings Across the Web

4.6(583 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Social monitoringBrand mentionsSentiment analysisInfluencer identificationCompetitive analysisReport generation

Pricing Plans

Free Trial

Individual

$149

  • 3 keywords
  • 2K mentions/month
  • 1 user
  • 12-hour updates
  • AI Sentiment Analysis

Team

$249

  • 7 keywords
  • 10K mentions/month
  • Unlimited users
  • Hourly updates
  • Priority support

Pro

$299

  • 12 keywords
  • 40K mentions/month
  • Real-time updates
  • AI Events Detection
  • AI Brand Assistant
  • Lightning Search

Business

$499

  • 25 keywords
  • 100K mentions/month
  • Client success lead
  • AI Insights (5 projects)
  • Unlimited AI Topics
  • Advanced reports

Enterprise

$1,499

  • Custom keywords
  • Custom mentions
  • Dedicated consulting
  • All AI features unlimited

What is Brand24?

Editorial review
Brand24 is an AI-powered social listening and media monitoring tool that tracks brand mentions across social media, news, blogs, forums, podcasts, and reviews. The platform helps businesses understand what people are saying about their brand online in real-time. The platform monitors Facebook, Instagram, Twitter/X, Reddit, YouTube, TikTok (on higher plans), news sites, and blogs. AI-powered sentiment analysis categorizes mentions as positive, negative, or neutral. Advanced features include topic analysis, influencer identification, and competitive benchmarking. Brand24 provides analytics dashboards, customizable reports, and alerts for mention spikes or sentiment changes. Note that Brand24 focuses exclusively on social listening-it does not include publishing, scheduling, or community management features.

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Brand24 FAQ

What social platforms does Brand24 monitor?

Brand24 monitors Facebook, Instagram, Twitter/X, Reddit, blogs, news, and forums on all plans. YouTube, TikTok, LinkedIn, podcasts, and reviews require higher-tier plans (Pro or Enterprise).

Does Brand24 offer real-time monitoring?

Real-time updates are only available on Pro and Enterprise plans. Individual plan updates every 12 hours, Team plan updates hourly.

Is there a free trial?

Yes, Brand24 offers a 14-day free trial with no credit card required. You can cancel your subscription at any time with no commitment.

Can Brand24 identify influencers?

Yes, influencer identification and scoring is available on Pro and Enterprise plans. This helps identify key voices talking about your brand or industry.

Does Brand24 include social media publishing?

No, Brand24 is exclusively a social listening tool. It doesn't include publishing, scheduling, or comment management features. You'll need a separate tool for social media management.

Source: brand24.com

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