CDK Global
Claim this toolConnecting automotive retail with world-class dealership software solutions.
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388 reviews trackedThe Bottom Line
Entry price
Paid plans only
Biggest pro
Integrated platform designed specifically for automotive retail.
Biggest con
Specific pricing details are not publicly available.
TL;DR - CDK Global
- Comprehensive software platform for automotive dealerships.
- Optimizes inventory management, pricing, and customer experience with AI.
- Streamlines payment processing and financial reconciliation for efficiency.
Pricing: Paid only
Best for: Enterprises & pros
4.1/5 across review platforms
What is CDK Global?
CDK Global provides comprehensive software solutions designed to transform how automotive dealerships sell and service cars, manage operations, and grow their businesses. With over 50 years of experience, CDK offers an open, integrated, and customer-focused Dealership Xperience Platform that manages hundreds of billions in auto commerce annually.
The platform encompasses solutions for front office, fixed operations, back office, and infrastructure, including digital retail, customer relationship management (CRM), finance & insurance (F&I), and dealer management systems (DMS). CDK Global aims to streamline dealership workflows, enhance customer experiences, and leverage data intelligence to drive profitability and efficiency across all departments.
Key offerings include the CDK Vehicle Inventory Suite, which uses AI to optimize appraisal, pricing, and merchandising, and CDK SimplePay, an integrated payment processing solution that simplifies financial workflows and offers modern payment options for customers. These tools are built to reduce manual effort, improve accuracy, and provide actionable insights for automotive retailers.
Available on: Web
Pros & Cons
Pros
- Integrated platform designed specifically for automotive retail.
- Leverages AI for smarter inventory management and pricing.
- Streamlines payment processes and financial reconciliation.
- Offers comprehensive solutions across all dealership departments.
- Backed by over 50 years of industry experience.
Cons
- Specific pricing details are not publicly available.
- Requires integration into existing dealership operations.
Ratings Across the Web
4.1(388 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Dealership Xperience PlatformDigital Retail solutionsCustomer Relationship Management (CRM)Finance & Insurance (F&I) managementDealer Management System (DMS)Fixed Operations managementNetwork & Communication ServicesData Intelligence and analytics
Pricing
Paid
CDK Global offers paid plans. Visit their website for current pricing details.
Reviews
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4.1/5
Across 388 verified user reviews on Capterra, G2
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CDK Global FAQ
How does the CDK Vehicle Inventory Suite leverage AI to improve inventory turnover for dealerships?
The CDK Vehicle Inventory Suite utilizes next-gen AI tools to provide unmatched visibility into past, present, and predictive sale price data for sharper appraisals. It also predicts optimal pricing using real sales data, and generates AI-powered descriptions and professional-grade photos for elite-level merchandising, all contributing to faster inventory turns.
What specific payment options does CDK SimplePay offer to enhance customer convenience at dealerships?
CDK SimplePay provides a variety of modern payment methods to make transactions more convenient for customers, including text-to-pay, contactless payments, Apple Pay®, Google Pay™, and remote payment capabilities.
Beyond inventory management, how does the CDK Dealership Xperience platform connect different departments within a dealership?
The CDK Dealership Xperience platform is designed to connect Sales, Service, and Marketing workflows. It integrates solutions like CRM, F&I, and DMS, ensuring a seamless flow of information and collaboration across the entire dealership operation, from front office to fixed operations and back office.
Can CDK SimplePay help dealerships reduce credit card processing fees, and how?
Yes, CDK SimplePay includes a fully compliant surcharging option. This feature is designed to help dealerships reduce or potentially eliminate credit card processing fees by passing a portion of these costs to the customer where legally permissible.
What kind of data insights does the CDK Intelligence Suite provide to help dealerships fine-tune their performance?
The CDK Intelligence Suite harnesses the power of advanced analytics, AI, and machine learning to provide actionable data insights. For instance, the 'Talk to My Inventory' feature delivers AI-powered insights on pricing, inventory, and performance in seconds, helping dealers make data-driven decisions.
Source: cdkglobal.com