Reviews onG2CapterraSourceForge
362 reviews trackedThe Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Deep Atlassian integration makes it the natural choice for Confluence teams
Biggest con
Primarily useful for Atlassian users, limited value outside Confluence/Jira
TL;DR - Gliffy
- Cloud-based diagramming tool with native Confluence and Jira integration
- AI-powered diagram generation, Zero Egress deployment, and SOC 2/HIPAA compliance
- Free for up to 10 users; paid plans from $3.80/user/month on Atlassian Marketplace
Pricing: Free plan available
Best for: Growing teams
4.3/5 across review platforms
What is Gliffy?
Gliffy is a cloud-based diagramming tool built for teams using Atlassian products, offering native integrations with Confluence and Jira for embedding flowcharts, UML diagrams, org charts, network diagrams, and BPMN flows directly into wiki pages and issues. It features a drag-and-drop interface, AI-powered diagram generation from natural language prompts, and a Zero Egress deployment option that keeps all data within Atlassian environments for compliance-sensitive organizations. Gliffy holds SOC 2 Type II, ISO 42001, and Atlassian Cloud Fortified certifications, and supports ITAR, GDPR, and HIPAA compliance requirements. Over 18 million Confluence users access Gliffy through organizations including Disney+, Netflix, Nike, and Siemens.
Available on: Web
Pros & Cons
Pros
- Deep Atlassian integration makes it the natural choice for Confluence teams
- AI diagram generation speeds up creation from natural language
- Zero Egress option satisfies strict compliance requirements (ITAR, HIPAA)
- SOC 2 Type II and Atlassian Cloud Fortified certified
- No training required, intuitive drag-and-drop interface
- Used by 18M+ Confluence users including Disney+, Netflix, and Nike
Cons
- Primarily useful for Atlassian users, limited value outside Confluence/Jira
- Gliffy Online standalone editor has fewer features than the Confluence version
- Less feature-rich than Lucidchart or Miro for advanced diagramming
- Pricing tied to Atlassian Marketplace billing model
- Free tier limited to 10 users only
Ratings Across the Web
4.3(362 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Native Confluence and Jira integration with embedded diagramsDrag-and-drop interface with real-time shape previewAI-powered diagram generation from natural language promptsZero Egress deployment option keeping data within Atlassian environmentsFreehand drawing and sticky notes for brainstormingSearchable diagram text across Confluence documentsInteractive diagrams with collapsible and expandable sectionsVisio and draw.io import for migrationExport to JPEG, PNG, and SVG formatsAlignment guides, grid view, and precision layout tools
Pricing
Freemium
Gliffy offers a generous free tier with optional paid upgrades for advanced features.
Reviews
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4.3/5
Across 362 verified user reviews on G2, Capterra, SourceForge
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Gliffy FAQ
How does Gliffy support compliance for sensitive data?
Gliffy offers a Zero Egress deployment option, which ensures all data remains within Atlassian environments. This feature is designed to meet strict compliance requirements such as ITAR, GDPR, and HIPAA, making it suitable for compliance-sensitive organizations. The product also holds SOC 2 Type II and ISO 42001 certifications.
Which teams benefit most from using Gliffy?
Teams that heavily utilize Atlassian products, particularly Confluence and Jira, will find Gliffy most beneficial. Its native integrations allow for seamless embedding of diagrams directly into wiki pages and issues. Organizations requiring strong compliance and security for their diagramming also benefit from its certifications and Zero Egress option.
How is Gliffy priced?
Gliffy is available with a free tier for limited usage. Paid plans are offered for increased usage and additional features, with pricing tied to the Atlassian Marketplace billing model. This structure allows teams to scale their use of Gliffy as their needs evolve.
Can Gliffy generate diagrams automatically?
Yes, Gliffy includes AI-powered diagram generation capabilities. Users can create diagrams from natural language prompts, which helps to speed up the diagram creation process. This feature streamlines the workflow for various diagram types.
How does Gliffy compare to Lucidchart for diagramming?
Gliffy offers deep integration with Atlassian products, making it a natural choice for Confluence and Jira users, while Lucidchart is generally more feature-rich for advanced diagramming. Gliffy's Zero Egress option and certifications cater specifically to organizations with strict compliance needs. Both tools serve diagramming purposes, but Gliffy's strength lies in its Atlassian ecosystem fit.
What kind of diagrams can be created and embedded using Gliffy?
Gliffy supports the creation of various diagram types, including flowcharts, UML diagrams, org charts, network diagrams, and BPMN flows. These diagrams can be seamlessly embedded directly into Confluence wiki pages and Jira issues, enhancing documentation and communication within Atlassian environments.
Why might Gliffy not be the best fit for non-Atlassian users?
Gliffy's primary value is derived from its deep integration with Atlassian products like Confluence and Jira. For users or teams not operating within the Atlassian ecosystem, its utility is significantly limited, as the standalone Gliffy Online editor offers fewer features compared to the Confluence version.
Source: gliffy.com