HITS
UnclaimedComprehensive cloud-based POS and inventory management for tire, auto, and quick lube shops.
Visit WebsiteTL;DR - HITS
- Cloud-based POS and inventory for tire, auto, and quick lube shops.
- Includes specialized modules for parts/labor estimating and B2B e-commerce.
- Offers robust inventory management, scheduling, and accounting integrations.
Pricing: Paid only
Best for: Enterprises & pros
4.9/5 across review platforms
Pros & Cons
Pros
- Comprehensive solution tailored specifically for the tire and auto service industry.
- Cloud-based system eliminates the need for maintaining local servers and IT infrastructure.
- Real-time inventory and customer data synchronization across all modules and e-commerce.
- Specialized modules like ServiceCAT and Tirelink enhance specific business operations.
- Robust inventory management system with over 30 years of development.
Cons
- ServiceCAT requires an EPICOR data license, adding an external dependency and cost.
- Does not contain a native general ledger system, relying on batch integration for accounting.
- B2C e-commerce requires integration with a third-party like Tire Connect, not native to Tirelink.
Ratings Across the Web
4.9(27 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Cloud-based Point-of-Sale (BPOS)Customer and Vehicle ManagementTire Inventory, Pricing, and InvoicingServiceCAT Parts and Labor Estimating (add-on)LubeCAT Quick Lube Module (add-on)Real-time B2B E-commerce (Tirelink add-on)Appointment and Bay Management (Drag-and-drop scheduling)Integrated Payment and Signature Capture
Pricing
Paid
HITS offers paid plans. Visit their website for current pricing details.
About HITS
By Toolradar Team·
HITS is a robust, cloud-based point-of-sale (POS) and shop management system specifically designed for retail tire and auto shops, commercial tire businesses, and wholesale tire distributors. It centralizes operations, offering tools for efficient sales, customer and vehicle management, and extensive inventory control, particularly for tires and automotive parts. The system is built for speed and efficiency, streamlining daily operations from appointment scheduling to invoicing.
Beyond core POS, HITS provides specialized modules like ServiceCAT for lightning-fast parts and labor estimating, multi-vendor part lookup, and a quick lube module. For wholesalers, Tirelink offers a real-time B2B e-commerce platform that integrates directly with inventory and customer accounts. HITS aims to be a central data hub, integrating with leading accounting systems and third-party tools to provide a comprehensive solution for managing and growing automotive service and tire businesses.
Reviews
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HITS FAQ
How does HITS handle multi-location inventory and pricing for wholesale distributors?
HITS is a cloud-based enterprise system that allows real-time access across multiple locations. Warehouse managers in different facilities can view each other's inventory and initiate transfers. Pricing strategies, whether universal, customer-specific templates, or contract pricing, are managed centrally and reflected instantly across the system and the Tirelink e-commerce platform.
What is the function of the VSOC module within HITS ServiceCAT, and how does it streamline quick lube operations?
The VSOC (Vehicle Specific Oil Change) module within HITS ServiceCAT is designed for extremely fast quick lube services. It enables 10-second oil changes by automatically calculating and applying upcharges for additional oil and premium filters, and it can also print oil change stickers, significantly streamlining the process.
Can HITS integrate with my existing accounting software, and how does that process work?
Yes, HITS integrates with leading accounting systems such as QuickBooks, Sage, Great Plains, and Mas90 through its 'Accounting Link' integration. This is a batch integration, allowing bookkeeping staff to validate data before importing it into their accounting system, ensuring accuracy and control over financial data transfer.
How does HITS support digital inspections and customer communication for retail shops?
HITS facilitates customer communication through integrated emailing and texting capabilities. For digital inspections, it integrates with third-party solutions like AutoTextMe, allowing shops to automate and enhance their communication with customers regarding service details and recommendations.
What is the difference between HITS Tirelink and the integration with Tire Connect for e-commerce?
HITS Tirelink is a real-time B2B e-commerce add-on primarily for regional tire wholesalers and large retail shops doing local wholesaling. It directly connects to the HITS BPOS software for real-time inventory and pricing accuracy. For B2C e-commerce, HITS BPOS integrates with third-party platforms like Tire Connect, rather than offering a native B2C solution through Tirelink.
Source: hitstiresoftware.com