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HITS

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Comprehensive cloud-based POS and inventory management for tire, auto, and quick lube shops.

Inventory ManagementSalesAccountingE-commerce Platforms
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Reviews onCapterra
27 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Comprehensive solution tailored specifically for the tire and auto service industry.

Biggest con

ServiceCAT requires an EPICOR data license, adding an external dependency and cost.

TL;DR - HITS

  • Cloud-based POS and inventory for tire, auto, and quick lube shops.
  • Includes specialized modules for parts/labor estimating and B2B e-commerce.
  • Offers robust inventory management, scheduling, and accounting integrations.
Pricing: Paid only
Best for: Enterprises & pros
4.9/5 across review platforms

What is HITS?

Editorial review
HITS is a robust, cloud-based point-of-sale (POS) and shop management system specifically designed for retail tire and auto shops, commercial tire businesses, and wholesale tire distributors. It centralizes operations, offering tools for efficient sales, customer and vehicle management, and extensive inventory control, particularly for tires and automotive parts. The system is built for speed and efficiency, streamlining daily operations from appointment scheduling to invoicing. Beyond core POS, HITS provides specialized modules like ServiceCAT for lightning-fast parts and labor estimating, multi-vendor part lookup, and a quick lube module. For wholesalers, Tirelink offers a real-time B2B e-commerce platform that integrates directly with inventory and customer accounts. HITS aims to be a central data hub, integrating with leading accounting systems and third-party tools to provide a comprehensive solution for managing and growing automotive service and tire businesses.
how we evaluateSourcehitstiresoftware.com ↗

Pros & Cons

Pros

  • Comprehensive solution tailored specifically for the tire and auto service industry.
  • Cloud-based system eliminates the need for maintaining local servers and IT infrastructure.
  • Real-time inventory and customer data synchronization across all modules and e-commerce.
  • Specialized modules like ServiceCAT and Tirelink enhance specific business operations.
  • Robust inventory management system with over 30 years of development.

Cons

  • ServiceCAT requires an EPICOR data license, adding an external dependency and cost.
  • Does not contain a native general ledger system, relying on batch integration for accounting.
  • B2C e-commerce requires integration with a third-party like Tire Connect, not native to Tirelink.

Ratings Across the Web

4.9(27 reviews)
Capterra27 reviews
4.9/5

Ratings aggregated from independent review platforms. Learn more

Key Features

Cloud-based Point-of-Sale (BPOS)Customer and Vehicle ManagementTire Inventory, Pricing, and InvoicingServiceCAT Parts and Labor Estimating (add-on)LubeCAT Quick Lube Module (add-on)Real-time B2B E-commerce (Tirelink add-on)Appointment and Bay Management (Drag-and-drop scheduling)Integrated Payment and Signature Capture

Pricing

Paid

HITS offers paid plans. Visit their website for current pricing details.

View pricing

Reviews

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4.9/5

Across 27 verified user reviews on Capterra

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HITS FAQ

How does HITS streamline operations for tire and auto shops?

HITS centralizes daily operations for retail tire and auto shops, commercial tire businesses, and wholesale tire distributors. It provides tools for efficient sales, customer and vehicle management, and extensive inventory control, streamlining processes from appointment scheduling to invoicing.

Which teams benefit most from using HITS?

HITS is designed for teams in retail tire and auto shops, commercial tire businesses, and wholesale tire distributors. It is particularly beneficial for sales teams, inventory managers, and service technicians who need specialized tools for automotive parts and tire management.

How does HITS compare to Blackpurl for inventory management?

HITS offers a robust inventory management system developed over 30 years, specifically tailored for tires and automotive parts, with real-time synchronization across all modules. While Blackpurl also provides inventory features, HITS emphasizes its deep specialization and history in the automotive sector's inventory needs.

What kind of accounting integration does HITS provide?

HITS integrates with leading accounting systems through batch integration, rather than containing a native general ledger system. This allows businesses to connect their financial data with their existing accounting software for comprehensive financial management.

How is HITS priced?

HITS is a paid product and does not include a permanently free tier. Its pricing model is structured to provide comprehensive cloud-based POS and inventory management solutions for the automotive service industry.

Can HITS support B2C e-commerce for tire sales?

HITS's Tirelink module provides a real-time B2B e-commerce platform, but B2C e-commerce functionality requires integration with a third-party solution like Tire Connect. This allows businesses to extend their sales capabilities directly to consumers.

Source: hitstiresoftware.com

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