Hiver starts at $19/user/month on the Lite plan.
Verified Sep 2026 from the official pricing page.
Is Hiver worth the price?
Hiver's pricing is fair, offering a robust Free tier for basic needs and competitive pricing for growing teams.
The Lite tier at $19/user/month provides essential automation, while the Growth tier at $29/user/month offers strong analytics for scaling operations. It's best for small to medium-sized businesses looking for an integrated customer service solution within Gmail.
Pricing Plans
Free TrialFree
Unlimited users
- Multi-channel shared inboxes
- Ticketing
- Live chat
- WhatsApp & Voice
- Knowledge base
- Slack integration
- 24/7 support
Lite
$19/per user/month
Growing teams
- Customer portal
- Workflow automations
- Round-robin assignment
- SLAs
- Custom fields
- Analytics
Growth
$29/per user/month
Scaling teams
- All Lite features
- Team performance analytics
- Custom reports
- Advanced integrations
Pro
$49/per user/month
Professionals
- All Growth features
- Chatbots
- CSAT survey
- Business hours
- API access
- Premium integrations
Elite
Custom
Enterprise
- Skill-based routing
- Custom roles
- HIPAA compliance
- SSO
- Custom build hours
Hidden Costs & Gotchas
AI Add-on is an extra $20/user/month
How Hiver compares
1 of 6 direct competitors offers a free plan.
Hiver Pricing FAQ
How much does Hiver cost?
Hiver starts at $19/user/month on the Lite plan. It offers 3 paid tiers ranging from $19/user/month to $49/user/month. A free plan is also available.
Does Hiver have a free plan?
Yes. Hiver offers a free plan called "Free". It includes: Multi-channel shared inboxes, Ticketing, Live chat.
Does Hiver offer a free trial?
Yes. Hiver offers a free trial.
What is the cheapest Hiver paid plan?
The cheapest paid plan for Hiver is "Lite" at $19/user/month. Key features include: Customer portal, Workflow automations, Round-robin assignment.
What are alternatives to Hiver?
Alternatives to Hiver include Zendesk, Trengo, Comm100, Zoho Mail. Zendesk starts at $19/month, billing unit not specified; Trengo starts at $299/month, billing unit not specified; Comm100 starts at $29/agent/month.
How much does Hiver cost for a team of 10?
For 10 users on the Lite plan, Hiver is $190/month, or $2,280/year, at the published per-user rate.
Hiver alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Hiver pricing: hiverhq.com/pricing (verified Sep 2026)
- Cite this data: Toolradar, Hiver pricing verified Sep 2026, toolradar.com/tools/hiver/pricing
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