Hugo Pricing 2026
Plans, costs, and free options for Hugo
Last updated: February 3, 2026
TL;DR: Hugo Pricing
Pricing Model
Paid
Starting Price
$45/mo
Free Option
14-day Trial
Paid
Pricing Model
Hugo is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
Visit Hugo's website for current pricing
Free trial available (14 days)
Available Plans
Mini
$45/mo
- Crisp Mini features
- AI conversations at $0.05 each
- Basic automation
Popular
Essentials
$95/mo
- All Mini features
- Advanced integrations
- Priority support
Plus
$295/mo
- All Essentials features
- Custom AI models
- Advanced analytics
Free Alternatives to Hugo
Looking for a free option? Here are some alternatives with free plans:
View all Hugo alternativesHugo vs Competitors: Pricing Comparison
See how Hugo pricing compares to similar tools in AI for Customer Service
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
HugoCurrent Your best AI support agent teammate | No | $45/mo | —/100 | Details → |
 ChatwootTop Rated Open source customer engagement | Yes | $19/mo | 83/100 | Pricing → |
 Kustomer Customer service CRM platform | No | $89/mo | 83/100 | Pricing → |
 GladlyBest Value Customer service platform focused on peo... | No | $0.6/mo | 82/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →Hugo Pricing FAQ
How much does Hugo cost?
Hugo offers the following plans: Mini ($45/mo), Essentials ($95/mo), Plus ($295/mo). A 14-day free trial is offered.
Is there a free version of Hugo?
Hugo does not have a permanent free plan, but offers a 14-day free trial to test the product.
Does Hugo offer a free trial?
Yes, Hugo offers a 14-day free trial so you can test before committing.
What are cheaper alternatives to Hugo?
Free or freemium alternatives include Chatwoot. View our full comparison to find the best value.
How much does each conversation cost?
Each AI conversation costs $0.05 on top of your monthly plan.