Best Microsoft Teams Phone alternatives in 2026
8 direct alternatives to Microsoft Teams Phone, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
LCCurated by Louis Corneloup · UpdatedWhy people consider alternatives to Microsoft Teams Phone
Microsoft Teams Phone is a cloud-based calling solution built into Microsoft Teams that replaces traditional PBX systems. It provides VoIP and PSTN calling, AI-generated call summaries, auto attendants, call queues, and real-time… Teams most often switch away when one of these starts to bite:
- •Pricing at scale as usage or premium tiers add up.
- •Missing integrations with the rest of your stack.
- •Performance or scale limits as your needs grow.
- •A specific feature gap you have hit in communication.
The 8 alternatives below cover the same core job (communication) with different trade-offs. Ranked by real-signal score: G2 and Capterra ratings, media mentions, and editor review. No paid placement.
8 alternatives to Microsoft Teams Phone
Ranked by real-signal composite (rankingScore + community + reviews) and direct relevance to Microsoft Teams Phone.
- 1
Dialpad
FreemiumCheaper than Microsoft Teams PhoneAI-powered Contact Center and Unified Communications platform for customer service and sales.
Direct alternative4.3(4,938)Compare Microsoft Teams Phone vs Dialpad → - 2
GoTo Connect
PaidBattle-tested at scaleCloud phone and meeting system
Direct alternative4.3(1,604)Compare Microsoft Teams Phone vs GoTo Connect → - 3
Zoom Phone
PaidCloud phone system with HD voice and intelligent routing
Direct alternative4.5(656)Compare Microsoft Teams Phone vs Zoom Phone → - 4
Google Drive
FreemiumCheaper than Microsoft Teams PhoneCloud storage and collaboration with 15GB free
Direct alternative4.8(28,494)Compare Microsoft Teams Phone vs Google Drive → - 5
Google Workspace
PaidBattle-tested at scaleAll-in-one business productivity suite with real-time collaboration
Direct alternative4.6(64,912)Compare Microsoft Teams Phone vs Google Workspace → - 6
monday.com
FreemiumCheaper than Microsoft Teams PhoneOrganize work, automate tasks, and connect tools for team clarity
Direct alternative4.7(16,800)Compare Microsoft Teams Phone vs monday.com → - 7
Google Forms
FreeCheaper than Microsoft Teams PhoneEffortless surveys and quizzes that sync with Google Sheets
Direct alternative4.7(11,277)Compare Microsoft Teams Phone vs Google Forms → - 8
Google Meet
FreemiumCheaper than Microsoft Teams PhoneSeamless video meetings for Google Workspace users
Direct alternative4.5(15,986)Compare Microsoft Teams Phone vs Google Meet →
Frequently asked questions
What is the best alternative to Microsoft Teams Phone?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Microsoft Teams Phone are Dialpad, GoTo Connect, Zoom Phone. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Microsoft Teams Phone?
Yes. Dialpad is one of the freemium alternatives to Microsoft Teams Phone listed here (AI-powered Contact Center and Unified Communications platform for customer service and sales). Other freemium options are flagged in the list below.
Why do people look for Microsoft Teams Phone alternatives?
Common reasons teams switch away from Microsoft Teams Phone: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in communication. The alternatives on this page solve the same core problem with different trade-offs.
Side-by-side comparisons
In-depth comparison pages for Microsoft Teams Phone versus each alternative.
Still considering Microsoft Teams Phone?
See the full review, pricing breakdown, and community feedback before you decide.