Nicereply Pricing 2026

Plans, hidden costs, and cheaper alternatives compared

Reviews onG2Capterra

4 plans tracked·Updated Jul 2026

Is Nicereply worth the price?

65/10

Nicereply's pricing is on the higher side compared to some market alternatives, especially for smaller businesses.

The Starter tier at $79 for only 100 responses feels expensive. It's best suited for established businesses with consistent customer feedback needs and a budget to match.

Pricing Plans

Free Trial

Starter

$79 / month

Everything in all plans, plus:

100 Responses / month
3 Users

Essential

$149 / month

Everything in all plans, plus:

250 Responses / month
10 Users

Growth

$299 / month

Everything in all plans, plus:

1,000 Responses / month
25 Users

Business

$449 / month

Everything in all plans, plus:

2,500 Responses / month
50 Users

Included in all plans

CSAT, CES & NPS surveys
All integrations, including Zendesk, Front, Helpscout, Pipedrive & more
Unlimited number of active surveys
Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys
Nicereply Feedback Analytics
Custom survey design & more…

Calculate your cost View full pricing

Hidden Costs & Gotchas

Overage fees for responses likely apply

Higher user counts quickly increase cost

Annual billing discount not specified

No free tier for small businesses

Which Plan Do You Need?

Established businesses

High volume support teams

Deep feedback analytics

How Nicereply Compares to Competitors

Compared to SurveyMonkey, which offers more responses at lower price points for basic plans, Nicereply is pricier. For instance, SurveyMonkey's Advantage plan offers 1,000 responses for $39/month. Nicereply's strength lies in its deep integration with helpdesk systems, justifying some of its premium over general survey tools.

Nicereply Pricing FAQ

How much does Nicereply cost?

Nicereply starts at $79/month on the Starter plan. It offers 4 paid tiers ranging from $79/month up to $449/month.

Does Nicereply have a free plan?

Nicereply does not offer a permanent free plan. However, a free trial is available.

Does Nicereply offer a free trial?

Yes, Nicereply offers a free trial. No credit card is typically required to start the trial, though this may vary.

What is the cheapest Nicereply paid plan?

The cheapest paid plan for Nicereply is "Starter" at $79/month. Key features include: 100 Responses / month, 3 Users, CSAT, CES & NPS surveys.

Is there a cheaper alternative to Nicereply?

Yes. Popular alternatives to Nicereply include SurveyMonkey, Typeform, Qualtrics, Zendesk. Free alternatives include SurveyMonkey, Typeform, Freshdesk. Compare them side-by-side on Toolradar.