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Revolutionize operations with smart scheduling, billing, and client management for service-based businesses.

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Reviews onG2Capterra
188 reviews tracked

The Bottom Line

Entry price

Paid plans only

Biggest pro

Comprehensive solution for scheduling, billing, and client management.

Biggest con

No free tier available for small businesses to try before committing.

TL;DR - Pike13

  • Streamlines scheduling, billing, and client management for service businesses.
  • Automates payments, tracks attendance, and provides business analytics.
  • Offers mobile access and customizable client experiences for various industries.
Pricing: Paid only
Best for: Enterprises & pros
3.9/5 across review platforms

What is Pike13?

Editorial review
Pike13 is a comprehensive business management software designed for client-focused businesses such as fitness studios, tutoring centers, music schools, and swim schools. It streamlines operations by providing robust tools for scheduling, billing, and client management, enabling businesses to organize appointments, classes, and payments efficiently. The platform aims to reduce administrative burden, allowing owners and staff to concentrate on delivering exceptional services. Pike13 offers a suite of features including smart scheduling, automated payments, mobile access for both staff and clients, insightful business analytics, personalized client experiences, and efficient client communication. It is particularly well-suited for businesses serving children and teens, offering specialized tools for managing schedules, parent communication, and attendance. The software is built to be customizable and adaptable to various service industries, ensuring that businesses can optimize their workflows and drive growth.

Available on: Web

Pros & Cons

Pros

  • Comprehensive solution for scheduling, billing, and client management.
  • Automates many administrative tasks, saving time and reducing errors.
  • Offers mobile accessibility for both staff and clients, enhancing flexibility.
  • Provides detailed analytics for informed business decisions.
  • Customizable features adapt to various service-based industries, including those focused on children.

Cons

  • No free tier available for small businesses to try before committing.
  • Specific integration partners are not detailed, requiring further inquiry.

Ratings Across the Web

3.9(188 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Smart Scheduling ToolsAutomated Payments (invoicing, recurring billing, integrated processing)Mobile Access for staff and clientsInsightful Business Analytics (financial, client, staff reports)Personalized Client-Facing PagesAutomated Client Communication (reminders, updates, follow-ups)Customizable Schedules (classes, private lessons, group activities)Real-Time Updates for schedule changes

Pricing Plans

Free Trial

Pricing checked Jul 7, 2026

Essential

$159 / month

  • Schedule Classes, Courses, and Appointments
  • Client Management Tools
  • Billing
  • Basic Reporting
  • Client App & Staff App

Advanced

$225 / month

  • All features from Essential
  • Website integration with widgets
  • Payroll
  • Waivers
  • Zapier
  • Email Marketing
  • Facebook Pixel
  • Google Analytics

Premium

$286 / month

  • All features from Advanced
  • Gift Cards
  • Your own Branded App version of Pike13 for iOS and Android
  • Skill tracking through the MySkill Chart add-on

Reviews

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3.9/5

Across 188 verified user reviews on Capterra, G2

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Pike13 FAQ

How does Pike13 specifically handle scheduling conflicts for resources like instructors and rooms in a multi-service business?

Pike13 includes advanced conflict-free scheduling tools that automatically detect and prompt users to resolve overlaps. This ensures that instructors, rooms, and other resources are perfectly aligned for every class or appointment, preventing double-bookings and optimizing resource utilization.

Can Pike13 support businesses that offer a mix of recurring classes and one-off private appointments, such as a music school with weekly lessons and occasional workshops?

Yes, Pike13 is designed for flexible scheduling. It allows businesses to easily set up both ongoing recurring classes or semester-length programs, as well as individual private lessons and workshops, all within the same system. Clients can book these through self-service options, and staff can manage them efficiently.

What kind of support is provided during the initial setup and onboarding process for a new business using Pike13?

During onboarding, businesses are assigned a dedicated specialist who assists in customizing schedules, integrating real-time updates, and ensuring branding consistency. The goal is to have the system fully operational and tailored to the business's needs within approximately four weeks, complemented by 24/7 support and access to a Help Center.

How does Pike13 facilitate communication with parents for businesses focused on children's activities, like swim schools or after-school programs?

Pike13 includes specific tools for parent communication, such as automated reminders, updates, and follow-ups. It also provides a user-friendly experience for parents to manage their children's schedules, track attendance, and stay informed about any changes, making management as simple as possible for kid-focused businesses.

Beyond basic financial reporting, what specific types of business analytics does Pike13 offer to help drive growth and efficiency?

Pike13 provides insightful business analytics that go beyond basic financials. It offers reports on client performance, staff performance, and attendance trends. These reports allow businesses to turn data into actionable insights, helping them make informed decisions to optimize operations and foster growth.

Source: pike13.com

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