Pure Chat Pricing 2026

Plans, hidden costs, and cheaper alternatives compared

Is Pure Chat worth the price?

85/10

Pure Chat's pricing is fair, especially for the features offered.

The Growth plan at $39/month is a solid entry point for small businesses, while the PRO plan at $79/month provides excellent value with unlimited websites and more operators. It's best for businesses prioritizing ease of use and comprehensive live chat features without breaking the bank.

Pricing Plans

Free Trial

Growth

$39/mo

Max Websites: 1
Users/Operators Included: 4
SMS Notifications: 100
Unlimited Chats
Advanced Widget Customization
All Integrations
Engagement Hub
iOS and Android Mobile Apps
Security Roles (Admin, Power Users, and Operators)
Unlimited Chat History Transcripts
Canned Responses
Chat Notifications
File Transfer
Trigger-Based Actions and Alerts
Realtime Analytics
Visitor Tracking
Comprehensive Account Statistics and Reports
CSV exports for Reports & Contacts
Support

PRO

$79/mo

Max Websites: Unlimited
Users/Operators Included: 10
SMS Notifications: 1,000
Remove Pure Chat Branding
Unlimited Chats
Advanced Widget Customization
All Integrations
Engagement Hub
iOS and Android Mobile Apps
Security Roles (Admin, Power Users, and Operators)
Unlimited Chat History Transcripts
Canned Responses
Chat Notifications
File Transfer
Trigger-Based Actions and Alerts
Realtime Analytics
Visitor Tracking
Comprehensive Account Statistics and Reports
CSV exports for Reports & Contacts
Support

Calculate your cost View full pricing

Hidden Costs & Gotchas

Additional operators beyond tier limits

SMS notifications over included amounts

No free tier available

Yearly billing often required for best rates

Which Plan Do You Need?

Small businesses needing live chat

Teams up to 10 operators

Websites with high chat volume

How Pure Chat Compares to Competitors

Compared to LiveChat, which starts around $20/month per agent, Pure Chat's $39/month for 4 operators (Growth plan) offers better value for smaller teams. Intercom's pricing can quickly escalate into hundreds per month, making Pure Chat a significantly more affordable option for similar core live chat functionalities.

Pure Chat Pricing FAQ

How much does Pure Chat cost?

Pure Chat starts at $39/month on the Growth plan. It offers 2 paid tiers ranging from $39/month up to $79/month.

Does Pure Chat have a free plan?

Pure Chat does not offer a permanent free plan. However, a free trial is available.

Does Pure Chat offer a free trial?

Yes, Pure Chat offers a free trial. No credit card is typically required to start the trial, though this may vary.

What is the cheapest Pure Chat paid plan?

The cheapest paid plan for Pure Chat is "Growth" at $39/month. Key features include: Max Websites: 1, Users/Operators Included: 4, SMS Notifications: 100.

Is there a cheaper alternative to Pure Chat?

Yes. Popular alternatives to Pure Chat include Chatwoot, Talkjs, Kustomer, Gladly. Free alternatives include Chatwoot, Talkjs. Compare them side-by-side on Toolradar.