Replium
ClaimedHelp center and live chat for teams without support
Free plan available, paid tiers aboveVisit WebsiteThe Bottom Line
- Best for
- One or two people answering customer questions alongside their other work, at a company with no dedicated support team.
- Price
- Free plan available, paid tiers above. Compare plans
Key facts
- Free plan is permanent: two people and 100 conversations a month, with no
- Help center, live chat and shared inbox are one product, not three separate
- Help center pages are server-rendered and listed in a sitemap, so search
Not for
Teams that need AI auto-resolution, voice support, or self-hosting. None of those exist in Replium today.
What is Replium?
Available on: Web
Preview
Key Features
- Server-rendered help center with search and categories on your own subdomain
- Live chat widget embedded with one script tag, themed to your brand colour
- Shared inbox with search, private notes and saved replies
Pricing Plans
Pricing checked Oct 2, 2026
| Plan | Price | Details |
|---|---|---|
| Free | $0 | For the one or two people answering customers between everything else
+1 moreShow less
|
| Pro | Custom | When two people or 100 conversations stop being enough
|
Is Replium worth the price?
The Pro tier's custom pricing is a fair step-up for scaling teams, though the lack of a published price could be a hurdle for budget-conscious buyers.
Best for very small teams that want a no-cost start and don't need advanced features like AI or analytics.
Hidden Costs & Gotchas
Pro tier requires custom quote, no set dollar amount, so you can't budget upfront
No mention of removing Replium badge on Free tier, which may look unprofessional
100 conversations/month cap on Free means overage if you exceed, but no overage fee listed, so you'd need to upgrade or pause
No AI-powered responses or advanced automation included in any tier, unlike competitors
No mention of integrations (e.g., Slack, CRM) in features, so you may pay extra for workarounds
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Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
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Replium FAQ
Is Replium free?
Who is Replium best for?
Does Replium answer with AI?
Source: replium.chat