Replium uses custom pricing.
Verified Oct 2026 from the official pricing page.
Is Replium worth the price?
Replium's pricing is unusually transparent and generous for micro-teams, with a free tier that covers 100 conversations and 2 agents at $0, which is rare in a market where even entry-level plans often start at $15-$25 per seat.
The Pro tier's custom pricing is a fair step-up for scaling teams, though the lack of a published price could be a hurdle for budget-conscious buyers. Best for very small teams that want a no-cost start and don't need advanced features like AI or analytics.
Pricing Plans
Free
For the one or two people answering customers between everything else
- 2 people answering
- 100 conversations a month
- 50 help articles in 20 categories
- Help center on your own address, chat widget, email alerts when someone is waiting
- $0 forever
Pro
Custom
When two people or 100 conversations stop being enough
- More people answering, more conversations, no Replium badge in the widget
Hidden Costs & Gotchas
Pro tier requires custom quote, no set dollar amount, so you can't budget upfront
No mention of removing Replium badge on Free tier, which may look unprofessional
100 conversations/month cap on Free means overage if you exceed, but no overage fee listed, so you'd need to upgrade or pause
No AI-powered responses or advanced automation included in any tier, unlike competitors
No mention of integrations (e.g., Slack, CRM) in features, so you may pay extra for workarounds
How Replium compares
1 of 6 direct competitors offers a free plan.
| Tool | Starting price | Free plan |
|---|---|---|
| Replium | Contact sales | Yes |
| Zendesk | $19/month, billing unit not specified | No |
| Freshdesk | $19/agent/month | No |
| HubSpot Service | $15/month, billing unit not specified | Yes |
| Zoho Desk | No public price | No |
| Help Scout | $22/user/month | No |
| Gorgias | $40/month, billing unit not specified | No |
Replium Pricing FAQ
How much does Replium cost?
Replium uses custom pricing. Contact Replium directly for a quote based on your team size and requirements.
Does Replium have a free plan?
Yes. Replium offers a free plan called "Free". It includes: 2 people answering, 100 conversations a month, 50 help articles in 20 categories.
What are alternatives to Replium?
Alternatives to Replium include Zendesk, Freshdesk, HubSpot Service, Zoho Desk. Zendesk starts at $19/month, billing unit not specified; Freshdesk starts at $19/agent/month; HubSpot Service starts at $15/month, billing unit not specified.
Replium alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Replium pricing: replium.chat/#pricing (verified Oct 2026)
- Cite this data: Toolradar, Replium pricing verified Oct 2026, toolradar.com/tools/replium/pricing
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