Is SeaTicket worth the price?
SeaTicket offers a fair pricing structure, especially with its generous Free tier allowing up to 1,000 issues and 100 AI credits.
The Starter tier at $25/month for 2,500 issues is also quite competitive. It's best for small to medium-sized businesses looking for an AI-powered issue management solution without breaking the bank.
Pricing Plans
Free
$0 / month
Everything in all plans, plus:
- Up to 1,000 issues
- 100 AI credits / month
- Community support
Starter
$25 / month
Everything in all plans, plus:
- Up to 2,500 issues
- 500 AI credits / month
- Email support
Pro
$100 / month
Everything in all plans, plus:
- Up to 10,000 issues
- 2,000 AI credits / month
- Priority support
Business
$500 / month
Everything in all plans, plus:
- Up to 50,000 issues
- 10,000 AI credits / month
- Advanced reporting and analytics
- Single Sign-On (SSO)
- Dedicated support
Enterprise
Custom Pricing
Everything in all plans, plus:
- Custom issue limits
- Custom AI credit allocation
- Enterprise security options
- Dedicated infrastructure
- SLA guarantees
- Dedicated customer success manager
Included in all plans
- Multi-channel issue aggregation
- Cross-channel similar issue detection
- Issue tagging and categorization
- AI chat
- AI agent for analysis and workflow
- AI-powered search and filtering
- Unlimited team members
- Knowledge base
Hidden Costs & Gotchas
Overage fees for issues/AI credits likely apply
No annual discount mentioned, monthly pricing shown
Dedicated support only in Business/Enterprise
Which Plan Do You Need?
Startups needing AI support
SMBs with growing issue volume
Teams prioritizing AI automation
How SeaTicket Compares to Competitors
Compared to Zendesk, which starts around $55/agent/month, SeaTicket's $25/month Starter plan is significantly more affordable, especially for unlimited team members. Intercom's pricing can also quickly escalate, making SeaTicket a more budget-friendly option for AI-driven issue resolution, though direct feature parity varies.
SeaTicket Pricing FAQ
How much does SeaTicket cost?
SeaTicket starts at $25/month on the Starter plan. It offers 3 paid tiers ranging from $25/month up to $500/month. A free plan is also available with limited features.
Does SeaTicket have a free plan?
Yes. SeaTicket offers a free plan called "Free". It includes: Up to 1,000 issues, 100 AI credits / month, Community support.
What is the cheapest SeaTicket paid plan?
The cheapest paid plan for SeaTicket is "Starter" at $25/month. Key features include: Up to 2,500 issues, 500 AI credits / month, Email support.
Is there a cheaper alternative to SeaTicket?
Yes. Popular alternatives to SeaTicket include Klaus, Observe.ai, Comm100, Dialpad. Free alternatives include Klaus, Dialpad, My AI Front Desk. Compare them side-by-side on Toolradar.
Cheaper alternatives to SeaTicket
3 of 6 direct competitors below offer a free plan. Per-seat pricing varies up to 60% across this set.
