SeaTicket

Name: SeaTicket
Brand: SeaTicket
Price: 25 USD

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Unify and resolve all your support issues with AI agents

From $25/mo, billed monthly (free plan available)

Freemium Customer Support AI Agents Automation Bug Tracking

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Tracked since 2026

The Bottom Line

Updated Oct 21, 2026

Price: From $25/mo, billed monthly (free plan available). Compare plans

Key facts

Unifies support issues from GitHub, forums, and email into one workspace.
Utilizes AI agents to autonomously analyze, suggest, and resolve issues.
Facilitates team collaboration and knowledge base creation from resolved issues.

Pros

Centralizes diverse issue sources, simplifying management.
AI agents automate resolution and provide intelligent suggestions, boosting efficiency.
Transforms resolved issues into a reusable knowledge base, improving future support.
Supports unlimited team members across all plans, fostering collaboration.
Offers a free tier for individuals and small teams to get started.

Cons

AI-powered features rely on a credit system, which may require additional purchases for high usage.
Advanced features like reporting, SSO, and dedicated support are limited to higher-tier plans.
Issue limits per plan might necessitate frequent upgrades for growing teams.

What is SeaTicket?

SeaTicket is an AI-powered unified issue management platform designed to centralize support issues from various sources into a single workspace. It integrates seamlessly with channels like GitHub issues, forum topics, and emails, allowing teams to manage all user feedback and bug reports in one place. The platform's core strength lies in its built-in AI agents, which can autonomously analyze, suggest solutions, and even resolve issues by leveraging a knowledge base and past cases. This tool is ideal for software teams, product teams, customer support teams, and open-source projects that receive issue reports from multiple channels. It helps identify recurring problems across channels, convert resolved issues into reusable knowledge, and facilitates team collaboration to accelerate issue resolution. By automating parts of the support process and providing a consolidated view of all issues, SeaTicket aims to improve efficiency and reduce the manual effort involved in tracking and resolving software-related problems.

Data compiled by Toolradar Pricing checked Oct 21, 2026 · How we evaluate

Source seaticket.ai

Key Features

Multi-channel issue aggregation (GitHub, forums, email, website tickets)
AI agent for autonomous issue resolution and suggestions
Data linking for records like tickets, issues, tasks, and documents
Team collaboration tools for issue resolution
Automatic creation and tracking of tickets
Identification of recurring problems across channels
Conversion of resolved issues into a searchable knowledge base
Cross-channel similar issue detection

Pricing Plans

Pricing checked Oct 21, 2026. Source: seaticket.ai/pricing, read Oct 21, 2026

SeaTicket plans and prices, checked October 2026
Plan	Price	Details
Free	$0 / month	Up to 1,000 issues 100 AI credits / month Community support
Starter	$25 / month	Up to 2,500 issues 500 AI credits / month Email support
Pro	$100 / month	Up to 10,000 issues 2,000 AI credits / month Priority support
Business	$500 / month	Up to 50,000 issues 10,000 AI credits / month Advanced reporting and analytics +2 more Show less Single Sign-On (SSO) Dedicated support
Enterprise	Custom Pricing	Custom issue limits Custom AI credit allocation Enterprise security options +3 more Show less Dedicated infrastructure SLA guarantees Dedicated customer success manager

Included in all plans

Multi-channel issue aggregation
Cross-channel similar issue detection
Issue tagging and categorization
AI chat
AI agent for analysis and workflow
AI-powered search and filtering
Unlimited team members
Knowledge base
External support portal
Team collaboration tools
API access
Secure cloud infrastructure
Data export at any time

Calculate your cost View full pricing

Is SeaTicket worth the price?

Good value

SeaTicket offers a fair pricing structure, especially with its generous Free tier allowing up to 1,000 issues and 100 AI credits.

The Starter tier at $25/month for 2,500 issues is also quite competitive. It's best for small to medium-sized businesses looking for an AI-powered issue management solution without breaking the bank.

Full SeaTicket pricing: every plan, hidden costs and alternatives

How SeaTicket's pricing compares

At $25/mo, billed monthly, SeaTicket is mid-range of its 5 comparable direct competitors ($13 to $119/mo across the set).

Klaus

$13

Dialpad

$15

SeaTicket

$25

Comm100

$39

My AI Front Desk

$99

Five9

$119

Entry paid plan, monthly price, billed monthly. Pricing checked Oct 21, 2026.

SeaTicket by the numbers

Toolradar data: SeaTicket's entry paid plan ($25/mo, billed monthly) ranks #6 of 9 for price among the Bug Tracking tools with a verified entry price and no stated unit, where the median is $19/mo. As of Nov 2026.

SeaTicket compared with 24 Bug Tracking tools on Toolradar, as of Nov 2026
Metric	SeaTicket	Peer median	Position (1 is best)
Entry paid plan	$25/mo, billed monthly	$19/mo	#6 of 9 tools with no stated price unit, verified price
Free plan	Yes	17 of 24 have one	n/a

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Bug Tracking data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “SeaTicket by the numbers”, Nov 2026.

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Best SeaTicket Alternatives

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

All SeaTicket alternatives 7+ tools ranked, pricing + verdict per pick SeaTicket vs Dialpad Head-to-head: features, pricing, who wins SeaTicket vs Five9 Head-to-head: features, pricing, who wins SeaTicket vs Observe.ai Head-to-head: features, pricing, who wins

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SeaTicket FAQ

How does SeaTicket help manage diverse support issues?

SeaTicket centralizes support issues from various sources, including GitHub issues, forum topics, and emails, into a single workspace. This allows teams to manage all user feedback and bug reports in one consolidated location, simplifying the overall management process.

What kind of user or team benefits most from SeaTicket?

SeaTicket is ideal for software teams, product teams, customer support teams, and open-source projects that receive issue reports from multiple channels. It helps these teams identify recurring problems and accelerate issue resolution through collaboration and automation.

How does SeaTicket compare to Comm100 for issue management?

SeaTicket differentiates itself by integrating AI agents that can autonomously analyze, suggest solutions, and resolve issues, leveraging a knowledge base and past cases. Unlike Comm100, SeaTicket focuses on centralizing diverse issue sources and automating resolution with AI to improve efficiency.

What are the primary limitations of SeaTicket's AI features?

The AI-powered features in SeaTicket operate on a credit system, which means high usage may require additional purchases. Additionally, advanced features such as comprehensive reporting, single sign-on (SSO), and dedicated support are restricted to higher-tier plans.

How is SeaTicket priced?

SeaTicket offers a free tier suitable for individuals and small teams to begin using the platform. For increased usage and access to more advanced features, paid plans are available.

Can SeaTicket convert resolved issues into a knowledge base?

Yes, SeaTicket is designed to transform resolved issues into a reusable knowledge base. This feature helps improve future support by providing a resource for AI agents and team members to reference for similar problems.

Does SeaTicket support collaboration for issue resolution?

SeaTicket supports unlimited team members across all its plans, fostering collaboration among teams. This allows software, product, and customer support teams to work together efficiently to resolve issues.

How does SeaTicket pricing compare with other Bug Tracking tools?

SeaTicket's entry paid plan ($25/mo, billed monthly) ranks #6 of 9 for price among the Bug Tracking tools with a verified entry price and no stated unit, where the median is $19/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Source: seaticket.ai

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