Sendlane

Sendlane is an e-commerce marketing automation platform designed by merchants for merchants, offering a unified solution for email, SMS, forms, and reviews. It centralizes customer data to enable highly personalized, data-driven campaigns across multiple channels, aiming to boost customer lifetime value and overall store revenue. The platform helps businesses create winning campaigns quickly with features like professionally designed email templates, dynamic abandoned cart emails, and machine learning-driven open predictability. For SMS marketing, Sendlane provides tools for multi-channel revenue opportunities, two-way conversational replies, and built-in compliance features, supported by in-house SMS experts. It also includes intelligent pop-ups to convert visitors and a review management system to turn sales into more sales. Sendlane emphasizes true unification, offering a single login, bill, platform, data hub, and support team. It provides strategic support combining AI assistance with live human experts, available during business hours with 24/7/365 AI chat. The platform also boasts an ever-growing list of integrations with other business tools to extend its functionality.