Sogolytics
UnclaimedTransform your business with a leading experience management platform for customers and employees.
Visit WebsiteTL;DR - Sogolytics
- Comprehensive platform for managing customer and employee experiences.
- Leverages AI and real-time analytics to convert feedback into actionable insights.
- Offers specialized modules for CX, EX, enterprise feedback, and online surveys.
Pricing: Free plan available
Best for: Growing teams
4.7/5 across review platforms
Pros & Cons
Pros
- Comprehensive suite for both Customer and Employee Experience Management.
- Utilizes AI for survey creation and advanced analytics for deeper insights.
- Offers enterprise-grade security and compliance.
- Provides 24/7 human customer support.
- Highly customizable surveys and dashboards to match brand and specific needs.
Cons
- No specific cons were mentioned in the provided text.
Ratings Across the Web
4.7(816 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
AI-Powered Survey CreationAdvanced Text and Sentiment AnalysisCustomizable Interactive DashboardsMultichannel Distribution (Email, SMS, Offline)Advanced Logic & Branching (Skip Logic, Question Piping)Multilingual Surveys360 Feedback (for SogoEX)Enterprise-Grade Integrations (Google Analytics, Zapier, CRM, HRIS)
Pricing Plans
Free TrialFree
Free
- Limited time, first-year discount
- One-time projects with less responses
- Survey Tool with all features of Pro and Pro Max with lower limits
- 15 projects/year
- 100 responses/project
- 200 responses/year
- 200 emails/year
- AI survey creation
- Anonymous surveys
- Real-time reports
- Intuitive drag-drop interface
Pro
$39 USD/month
- Limited time, first-year discount
- Professional survey projects with less than 15,000 yearly responses
- Survey Tool with all Pro Max features and more generous limits
- Unlimited projects
- Unlimited responses/project
- 15,000 responses/year
- 25,000 emails/year
- AI survey creation
- Anonymous surveys
- Real-time reports
- Intuitive drag-drop interface
PRO MAX
$49 USD/month
- Limited time, first-year discount
- Professional survey projects with up to 40,000 yearly responses
- Survey Tool with all features and even higher limits
- Unlimited projects
- Unlimited responses/project
- 40,000 responses/year
- 50,000 emails/year
- AI survey creation
- Anonymous surveys
- Real-time reports
- Intuitive drag-drop interface
What is Sogolytics?
Sogolytics is a comprehensive Experience Management (XM) platform designed to help businesses understand and improve customer and employee satisfaction and loyalty. It offers a suite of specialized products: SogoCore for enterprise feedback management, SogoCX for customer experience management, SogoEX for employee experience management, and SogoSurvey for online survey creation. The platform leverages AI solutions and real-time analytics to turn feedback into actionable insights, enabling organizations to make data-backed decisions.
Sogolytics is built for enterprises and individuals alike, providing tools for survey creation, data collection, advanced analytics, and reporting. It aims to provide enterprise-grade functionality without unnecessary complexity, offering customizable solutions that scale with business needs. The platform emphasizes ease of use, robust security, 24/7 customer support, and quick results, helping businesses go from feedback to clarity in minutes.
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Sogolytics FAQ
What is Sogolytics?
Sogolytics is a leading Experience Management (XM) platform that helps businesses collect, analyze, and act on feedback from customers and employees. It offers specialized products like SogoCore, SogoCX, SogoEX, and SogoSurvey to drive satisfaction, loyalty, and growth.
How much does Sogolytics cost?
Sogolytics offers transparent monthly and annual pricing plans. Users can explore features and sign up online, with options to upgrade as needed. Specific pricing details are not provided in the text, but it mentions picking a plan to fit needs.
Is Sogolytics free?
Yes, Sogolytics offers a free option. Users can start a free trial for SogoSurvey and explore the platform at their own pace, test features, templates, and reports, and experience how easy it is to turn responses into insights.
Who is Sogolytics for?
Sogolytics is for businesses of all sizes, from individuals and small teams to large enterprises. It caters to those looking to improve customer satisfaction, boost employee engagement, and make data-backed decisions across various industries like banking, healthcare, hospitality, HR, and market research.
Source: sogolytics.com