Toky
UnclaimedA modern, integrated VoIP business phone system for seamless customer communication.
Visit WebsiteTL;DR - Toky
- Cloud-based VoIP phone system for business calls and messaging.
- Integrates with CRMs and other business tools to sync communication data.
- Offers virtual local numbers in 60+ countries and flexible call routing.
Pricing: Paid only
Best for: Enterprises & pros
4.0/5 across review platforms
Pros & Cons
Pros
- Makes offices truly mobile and supports remote work
- Seamless integration with CRMs like Salesforce and Pipedrive
- Intuitive UI and highly customizable software
- Automates communication workflows, especially with tools like Zapier
- Scalable and accessible from anywhere in the world
Cons
- No explicit mention of a free trial or free tier on the main page, though it implies a paid service.
- Specific pricing details beyond "Prices start at 4 USD per month" are not provided on the analyzed pages.
Ratings Across the Web
4(138 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Virtual local and mobile phone numbers in over 60 countriesCall and message via phone, app, or desktopCRM integration for logging activities and syncing interactionsCustom IVR menusFlexible call routing based on rank, experience, and locationAccessibility across browsers, iOS, Android, PC, and MacCall forwarding to regular phones without internet connectionCross-system monitoring and real-time data insights
Pricing Plans
Entrepreneur Plan
US$ 20/Agent per month, billed annually
- Starting with 1 agent
- Basic cloud phone system features
- Unlimited inbound calls
- Toll-free numbers excluded
- Access to Standard integrations
- SMS messaging
- Email Support
- 1 local or toll-free number included with your subscription
Business Plan
US$ 25/Agent per month, billed annually
- Starting with 3 agents
- All Entrepreneur features
- Access to Salesforce integration
- Unlimited call recordings
- Email support
- Access to Toky APIs for custom integrations
- Early access to new Toky features
Enterprise Plan
Contact Us
- All Entrepreneur & Business features
- SIP Trunking support
- BYOC (Bring Your Own Carrier)
- Dialer bot
- Priority Support on all channels
- Tailored pricing plans available
- Dedicated account manager
What is Toky?
Toky is a cloud-based business phone system and integrated VoIP service designed to modernize how businesses communicate with their customers. It allows teams to make and receive calls and messages via phone, app, or desktop, integrating with existing business tools like CRMs to streamline workflows. Toky aims to provide a turn-key communication solution for sales, support, and customer-facing teams.
The platform offers features such as virtual local and mobile numbers in over 60 countries, custom IVR menus, and flexible call routing. It's accessible across various devices (laptops, tablets, mobile phones, PCs, Macs) and works for in-office, remote, and mobile employees. Toky also provides cross-system monitoring and real-time data insights to help businesses make informed decisions, improve productivity, and enhance customer satisfaction by syncing communication activities directly to customer records in integrated CRMs.
Toky is ideal for businesses of all sizes looking for an easily scalable, accessible, and integrated communication solution. It helps sales teams log activities and sync interactions, enables support teams to offer personalized experiences, and allows businesses to be easily reachable through virtual numbers and website click-to-call buttons.
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Toky FAQ
How does Toky assist sales teams in managing customer interactions?
Toky automatically logs calling and messaging activities across all devices directly into your CRM. This ensures that all interactions are synced to the correct customer records, providing sales teams with a comprehensive view of their customer communication history.
What options are available for businesses to receive calls if their internet connection is unstable?
Toky allows businesses to forward incoming calls to regular telephones or mobile phones, ensuring that customer calls can still be received even during internet connectivity outages. This feature provides a reliable fallback for continuous communication.
In how many countries can businesses obtain a local phone number through Toky?
Businesses can acquire a local phone number in over 60 countries within minutes. This enables them to establish a local presence and facilitate easier communication with customers in various regions.
How does Toky support remote teams and employees on the move?
Toky is accessible everywhere, allowing users to access calls and conversations via a browser, iOS or Android phones, as well as PCs or Macs. This flexibility ensures that teams in the office, remote employees, and those on the go can all utilize the service effectively.
Can Toky integrate with existing business tools beyond CRMs?
Yes, Toky is designed to integrate with nearly any online business tool. This broad integration capability helps boost productivity levels and customer satisfaction by streamlining workflows across different platforms.
Source: toky.co