How does Assembly handle clients who manage multiple entities, like personal and business accounts, under one login?
Assembly is specifically designed for this. You can assign a single client to multiple companies, which can represent various entities like separate businesses, divisions, or personal vs. business accounts. Clients will see a sidebar switcher, similar to Slack's workspace switcher, allowing them to seamlessly navigate between these entities with a single login and no duplicate credentials.
Can I embed external analytics dashboards from tools like Looker Studio or Google Analytics directly into the client portal?
Yes, Assembly allows you to embed any web-based reporting tool directly into your client portal. This means you can integrate dashboards from platforms like Looker Studio, Databox, Google Analytics, or social media dashboards, with each client only seeing their specific embedded reports, providing tailored performance insights.
What is the primary difference between Assembly and other practice management tools like TaxDome, Karbon, or Canopy?
While tools like TaxDome, Karbon, and Canopy excel in internal practice management, Assembly focuses on both internal and client-facing aspects, providing a modern, branded client portal that clients enjoy using. Key differentiators for Assembly are its open platform with a comprehensive API for extensive integrations and its simple, scalable pricing model without per-contact billing or hidden add-on charges.
How does Assembly ensure clients who are not very technical will actually use the portal?
Assembly's client portal is designed for simplicity. It offers a passwordless experience where clients receive magic links for instant authentication. The interface centralizes messages, files, invoices, and tasks, and can be customized to show only relevant tools. Automated reminders also help keep clients engaged and returning to the portal.
What kind of automations can I set up within Assembly?
Assembly allows you to set up time-based automations that trigger on a schedule. These can include sending reminders, updating statuses, or reassigning tasks automatically based on due dates and time elapsed, helping to streamline workflows and reduce manual follow-ups.
What improvements does Assembly 2.0 bring for developers?
Assembly 2.0 features a completely rebuilt custom app base for faster rendering, better TypeScript support, and an app-bridge that handles authentication automatically. Additionally, the Tasks API has been enhanced to include comments, threaded replies, attachment metadata with secure download URLs, and support for the new client association feature.