8x8 Contact Center Pricing 2026
Plans, hidden costs, and alternatives compared
Cite this data: Toolradar, 8x8 Contact Center pricing verified Sep 2026, toolradar.com/tools/8x8-contact-center/pricing
8x8 Contact Center does not publish a public price list.
Verified Sep 2026 from the official pricing page.
Is 8x8 Contact Center worth the price?
8x8's pricing for their Contact Center solution, starting at ~$85/user/month, is on the higher end compared to some competitors, especially considering add-ons like Workforce Management and Speech Analytics.
The X2 plan at $28/user/month offers strong value for businesses needing robust UCaaS features. It's best for mid-sized to large enterprises requiring integrated communications and advanced contact center capabilities.
Pricing
8x8 Contact Center offers paid plans. Visit their website for current pricing details.
Hidden Costs & Gotchas
Workforce Management is an add-on for Contact Center.
Speech Analytics is an add-on for Contact Center.
Express plan limited to 5 users max.
How 8x8 Contact Center compares
Starting price from each tool's published plans.
| Tool | Starting price | Free plan |
|---|---|---|
| 8x8 Contact Center | No public price | No |
| Genesys Cloud | No public price | No |
| Five9 | $119/month | No |
| NICE CXone | $71/user/month | No |
| Talkdesk | No public price | No |
| Amazon Connect | No public price | No |
| RingCentral Contact Center | No public price | No |
8x8 Contact Center Pricing FAQ
How much does 8x8 Contact Center cost?
8x8 Contact Center does not publish a public price list. Contact 8x8 Contact Center for a quote.
Does 8x8 Contact Center have a free plan?
8x8 Contact Center does not offer a permanent free plan. Paid plans are required from day one.
What are alternatives to 8x8 Contact Center?
Alternatives to 8x8 Contact Center include Genesys Cloud, Five9, NICE CXone, Talkdesk. Five9 starts at $119/month; NICE CXone starts at $71/user/month.
8x8 Contact Center alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official 8x8 Contact Center pricing — www.8x8.com/products/plans-and-pricing (verified Sep 2026)
- Cite this data: Toolradar, 8x8 Contact Center pricing verified Sep 2026, toolradar.com/tools/8x8-contact-center/pricing
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