8x8 Contact Center Pricing 2026
Plans, costs, and free options for 8x8 Contact Center
Last updated: January 27, 2026
TL;DR: 8x8 Contact Center Pricing
Pricing Model
Paid
Starting Price
95/mo
Free Option
Trial
Paid
Pricing Model
8x8 Contact Center is a paid tool with various pricing tiers based on features and team size. Contact them or visit their website for detailed pricing.
Visit 8x8 Contact Center's website for current pricing
Free trial available
Available Plans
Contact Center (X6)
95
- Omnichannel routing
- Skills-based routing
- IVR
- Call recording
- Supervisor tools
- Analytics dashboard
- +1 more features
Contact Center (X7)
105
- All X6 features
- Social media channels
- Co-browsing
- Advanced reporting
Contact Center (X8)
133
- All X7 features
- Speech analytics
- Quality management
- Advanced workforce management
Free Alternatives to 8x8 Contact Center
Looking for a free option? Here are some alternatives with free plans:
View all 8x8 Contact Center alternatives8x8 Contact Center vs Competitors: Pricing Comparison
See how 8x8 Contact Center pricing compares to similar tools in Call Center
| Tool | Free Tier | Starting Price | Score | |
|---|---|---|---|---|
8x8 Contact CenterCurrent Cloud contact center with UCaaS | No | 95/mo | —/100 | Details → |
 DialpadBest Value AI-powered Contact Center and Unified Co... | Yes | $15/mo | 84/100 | Pricing → |
ZendeskTop Rated Complete customer service solution | No | $19/agent/month | 89/100 | Pricing → |
 Kayako Unified customer service platform for mo... | No | $30/mo | 72/100 | Pricing → |
Prices shown are starting prices. Actual pricing may vary based on features and team size.
See all alternatives →8x8 Contact Center Pricing FAQ
How much does 8x8 Contact Center cost?
8x8 Contact Center offers the following plans: Contact Center (X6) (95), Contact Center (X7) (105), Contact Center (X8) (133). A free trial is offered.
Is there a free version of 8x8 Contact Center?
8x8 Contact Center does not have a permanent free plan, but offers a free trial to test the product.
Does 8x8 Contact Center offer a free trial?
Yes, 8x8 Contact Center offers a free trial so you can test before committing.
What are cheaper alternatives to 8x8 Contact Center?
Free or freemium alternatives include Dialpad. View our full comparison to find the best value.