Unified customer service platform with video chat
Visit WebsiteTL;DR - Acquire
- Live chat support
- Video co-browsing
- Chatbot integration
Pricing: Paid only
Best for: Enterprises & pros
4.2/5 across review platforms
Pros & Cons
Pros
- Live chat platform
- Good for support
- Video chat
- Active development
- Good features
Cons
- Expensive
- Per-agent pricing
- Learning curve
- Better alternatives exist
- Support varies
Ratings Across the Web
4.2(43 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Customer engagementLive chatVideo chatCo-browsingChatbotsUnified inbox
Pricing Plans
Free TrialSelf-Service
$500/month
Customer support
- Live chat
- Video chat
- Cobrowse
- 5 agents included
Integration
$2,000/month
Full platform
- All Self-Service
- Chatbots
- Analytics
- Integrations
- Unlimited agents
Enterprise
Custom solutions
- Custom development
- On-premise option
- SLA
- Dedicated success manager
What is Acquire?
Acquire is a customer engagement platform with live chat, video chat, and cobrowsing. See what customers see with screen sharing for instant support resolution. Chatbots handle common questions automatically. Video calls add a personal touch for complex issues. Unified inbox manages conversations across channels. Customer support that feels like being right there with the customer.
Reviews
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Acquire FAQ
What is Acquire?
Acquire is a customer service platform that combines live chat, video chat, co-browsing, and AI chatbots to help businesses provide personalized support experiences.
Does Acquire offer video chat?
Yes, Acquire includes built-in video chat capabilities, allowing support agents to have face-to-face conversations with customers when needed.
What is co-browsing in Acquire?
Co-browsing lets agents see and navigate a customer's screen in real-time, making it easier to guide them through complex processes or troubleshoot issues.
Source: acquire.io