BOSSDesk
UnclaimedCloud-based and on-premise IT ticketing system and help desk software with AI-powered automation.
Visit WebsiteTL;DR - BOSSDesk
- Comprehensive ITSM and help desk solution for IT and facilities management.
- Leverages AI for intelligent ticket prioritization, workflow automation, and real-time guidance.
- Available both on-premise and in the cloud, compliant with ITIL standards.
Pricing: Paid only
Best for: Enterprises & pros
Pricing
Paid
BOSSDesk offers paid plans. Visit their website for current pricing details.
About BOSSDesk
BOSSDesk is a comprehensive IT Service Management (ITSM) and help desk software solution available for both on-premise and cloud deployments. It is designed to streamline service delivery, change management, problem management, and asset management, while also integrating facilities management functionalities. The platform is built to be compliant with ITIL standards, offering robust capabilities beyond traditional IT support.
A key differentiator for BOSSDesk is its integration of AI, which optimizes efficiency across various operations. This AI-driven automation intelligently prioritizes and sorts tickets, provides real-time guidance to technicians, and offers knowledge base suggestions to users for self-service. It also supports smarter HR onboarding, enhanced asset tracking, and proactive problem management, making it suitable for businesses seeking a holistic, AI-powered solution to improve service management and operational efficiency.
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BOSSDesk FAQ
BOSSDesk is a comprehensive IT Service Management (ITSM) and help desk software solution that includes an IT ticketing system. It helps organizations manage service delivery, change management, problem management, asset management, and facilities management, with integrated AI for enhanced automation and efficiency.
Pricing information for BOSSDesk is not provided on the available content. You would need to request a demo or contact their sales team for specific pricing details.
Based on the provided content, there is no indication of a free version or free trial. It appears to be a paid software solution, and users are encouraged to request a demo.
BOSSDesk is designed for organizations looking for a holistic, AI-powered solution to manage their IT services, help desk operations, and facilities. It caters to businesses that need to streamline processes, improve efficiency, and enhance user satisfaction through advanced ITSM capabilities.