How does Catapush guarantee message delivery compared to native push services?
Catapush utilizes a proprietary real-time background channel, based on the XMPP protocol, to establish a direct connection with devices. This method ensures guaranteed delivery and real-time reporting of message statuses, unlike native services (FCM/APNs) which operate on a "best effort" basis and may fail in critical situations.
What is a Monthly Unique Active Recipient (MUAR) and how is it calculated for pricing?
A Monthly Unique Active Recipient (MUAR) is a device to which at least one push message has been sent during a calendar month. Once a message is sent to a device, it is counted as one MUAR for that month, regardless of how many additional messages are sent to that same device within the same month. You can send an unlimited number of push messages to each MUAR.
Can the Free Tier be used for production environments?
Yes, the Free Tier can be used for production. It is not limited to development and testing. However, the Free Tier is available for a maximum of 3 months or up to 100 unique active recipients, whichever comes first. Beyond these limits, a payment method will be required.
How does Catapush ensure compliance with financial industry regulations and GDPR?
Catapush ensures compliance through secure transmission over encrypted TLS channels, content encryption support, and adherence to the highest financial industry regulatory, security, and privacy standards. It has been integrated with banking-grade identity and access management systems and has confirmed full GDPR compliance through a legal opinion from an independent law firm.
What happens if a user does not receive a push notification due to lack of data connectivity?
Catapush offers an optional SMS Fallback feature. If a user does not receive a push notification within a predefined timeframe (e.g., due to no data connectivity), Catapush can automatically resend the message as an SMS to ensure delivery.
Does Catapush support end-to-end encryption for message content?
Yes, Catapush supports end-to-end encryption for message content, ensuring that only the bank and its customers can access the push notification contents. This level of security is not typically available with standard SMS or native push services.