Chaskiq

Chaskiq is an open-source messaging platform designed to enhance customer communication for marketing, support, and sales teams. It provides a robust webchat experience with extensive plugin architecture, allowing for integrations with tools like Calendly, Zoom, and Zapier, and enabling features such as scheduling meetings, processing payments, and initiating video calls directly within conversations. The platform supports complete conversational experiences, whether driven by bots or human agents. Beyond webchat, Chaskiq offers multiple communication channels including banners for quick alerts, automated chat flows for outbound and inbound communication, and unlimited inboxes to consolidate conversations from various sources like Twitter, WhatsApp, and Facebook Messenger. It also includes features for managing help centers, generating reports, and sending mass emails or newsletters. Chaskiq is ideal for companies looking for a flexible, extensible, and cost-effective solution to manage customer interactions across different touchpoints, with the added benefit of being self-hostable and open-source.