Desku starts at $19/user/month on the Startup (Annually, Unlimited Agents) plan.
Verified Sep 2026 from the official pricing page.
Is Desku worth the price?
Desku's pricing structure is complex due to offering both 'Unlimited Tickets' and 'Unlimited Agents' models, which can be confusing.
The 'Unlimited Tickets' model, starting at $50/month annually for Startup, seems fair for small businesses with high ticket volume but few agents. However, the 'Unlimited Agents' model, starting at $19/agent/month annually for Startup, offers better value for growing teams.
Overall, it's a moderately priced solution, with the agent-based model providing more flexibility for scaling teams.
Pricing Plans
Free TrialStartup (Monthly, Unlimited Tickets)
$62 / month
- 5 Shared Inboxes
- Unlimited Contacts
- 1 Live Chat Widget
- Ticket Tags & Notes
- Chatbot Builder
- Limited Integrations
- Round Robin Assignment
Team (Monthly, Unlimited Tickets)
$92 / month
- Unlimited Shared Inboxes
- Chatbot Builder
- Limited Ticket Automation
- Integrations including Shopify & WooCommerce
- Whitelabel & CNAME
- Custom Apps
- CSAT
Business (Monthly, Unlimited Tickets)
$112 / month
- 10 Ticket Automation
- 5000 Active Bot Users
- SLA
- Webhook Access
- Integration: Facebook, WhatsApp, Instagram, Telegram, Slack, AirCall
- Ticket Collision
Startup (Annually, Unlimited Tickets)
$50 / month
- 5 Shared Inboxes
- Unlimited Contacts
- 1 Live Chat Widget
- Ticket Tags & Notes
- Chatbot Builder
- Limited Integrations
- Round Robin Assignment
Team (Annually, Unlimited Tickets)
$70 / month
- Unlimited Shared Inboxes
- Chatbot Builder
- Limited Ticket Automation
- Integrations including Shopify & WooCommerce
- Whitelabel & CNAME
- Custom Apps
- CSAT
Business (Annually, Unlimited Tickets)
$90 / month
- 10 Ticket Automation
- 5000 Active Bot Users
- SLA
- Webhook Access
- Integration: Facebook, WhatsApp, Instagram, Telegram, Slack, AirCall
- Ticket Collision
Startup (Monthly, Unlimited Agents)
$29 / agent/mo
- 5 Shared Inboxes
- Unlimited Contacts
- 1 Live Chat Widget
- Ticket Tags & Notes
- Chatbot Builder
- Limited Integrations
- Round Robin Assignment
Team (Monthly, Unlimited Agents)
$49 / agent/mo
- Unlimited Shared Inboxes
- Chatbot Builder
- Limited Ticket Automation
- Integrations including Shopify & WooCommerce
- Whitelabel & CNAME
- Custom Apps
- CSAT
Business (Monthly, Unlimited Agents)
$69 / agent/mo
- 10 Ticket Automation
- 5000 Active Bot Users
- SLA
- Webhook Access
- Integration: Facebook, WhatsApp, Instagram, Telegram, Slack, AirCall
- Ticket Collision
Startup (Annually, Unlimited Agents)
$19 / agent/mo
- 5 Shared Inboxes
- Unlimited Contacts
- 1 Live Chat Widget
- Ticket Tags & Notes
- Chatbot Builder
- Limited Integrations
- Round Robin Assignment
Team (Annually, Unlimited Agents)
$39 / agent/mo
- Unlimited Shared Inboxes
- Chatbot Builder
- Limited Ticket Automation
- Integrations including Shopify & WooCommerce
- Whitelabel & CNAME
- Custom Apps
- CSAT
Business (Annually, Unlimited Agents)
$59 / agent/mo
- 10 Ticket Automation
- 5000 Active Bot Users
- SLA
- Webhook Access
- Integration: Facebook, WhatsApp, Instagram, Telegram, Slack, AirCall
- Ticket Collision
How Desku compares
Starting price from each tool's published plans.
Desku Pricing FAQ
How much does Desku cost?
Desku starts at $19/user/month on the Startup (Annually, Unlimited Agents) plan. It offers 12 paid tiers ranging from $19/user/month to $112/month.
Does Desku have a free plan?
Desku does not offer a permanent free plan. A free trial is available.
Does Desku offer a free trial?
Yes. Desku offers a free trial.
What is the cheapest Desku paid plan?
The cheapest paid plan for Desku is "Startup (Annually, Unlimited Agents)" at $19/user/month. Key features include: 5 Shared Inboxes, Unlimited Contacts, 1 Live Chat Widget.
What are alternatives to Desku?
Alternatives to Desku include Intercom, Zendesk, Freshdesk, Drift. Intercom starts at $29/month; Zendesk starts at $19/month; Freshdesk starts at $19/user/month.
How much does Desku cost for a team of 10?
For 10 users on the Startup (Annually, Unlimited Agents) plan, Desku is $190/month, or $2,280/year, at the published per-user rate.
Desku alternatives
Direct competitors. Starting prices match the table above.
Sources
- Official Desku pricing — desku.io/pricing (verified Sep 2026)
- Cite this data: Toolradar, Desku pricing verified Sep 2026, toolradar.com/tools/desku/pricing
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