Guido Boyke
Verified Rated 5.0 out of 5
Good for multi-customer agency
Pros
One software for multiple customers with multiple projects, with ticketing and time-tracking. Exactly what I needed.
Cons
Maybe more languages
Lalabase
ClaimedManage client projects with tickets, docs, time tracking, notes, and cited AI
From $103.68/year (free plan available) Visit WebsiteTracked since 2026
1 review tracked The Bottom Line
- Best for
- Software companies managing customer projects, tickets, documentation, and billable time.
- Price
- From $103.68/year (free plan available). Compare plans
Key facts
- Open-source project management for software companies with client projects
- Brings tickets, docs, time tracking and chat together in one tool
- AI assistant answers questions with sources, turned off by default
Pros
- All-in-one solution for client projects that replaces several tools
- Open source and free to self-host, no vendor lock-in
- Strict data protection: GDPR-compliant EU hosting, AI off by default
- Direct line to the founder, personal support
- Quick to get started, no long onboarding
Cons
- Has a small community
- No mobile app mentioned, but responsive
What is Lalabase?
Lalabase is an open-source project management tool built for software companies that work on client projects. It brings tickets, documentation, time tracking and meeting notes together in one place. An AI feature answers questions across projects and cites its sources from the stored data. The tool can be self-hosted (free under AGPL-3.0) or used as a cloud version on servers in Germany, in compliance with the GDPR. The AI is turned off by default and can optionally be enabled with different models (OpenAI, Gemini, Mistral), with the user choosing the legal jurisdiction. Cloud pricing offers paid tiers, including all features and free client access. A 7-day trial without a credit card is available.
Available on: Web
Data compiled by Toolradar Pricing checked · How we evaluate
Source lalabase.com Ratings Across the Web
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
- Tickets with status, comments, attachments and smart folders
- Versioned knowledge base (docs)
- Time tracking right on the ticket, with reports
- Chat per project or client
- AI search across all data with sources (choice of OpenAI, Gemini, Mistral)
- Multi-tenant projects with roles and access control
- Reporting tables
- Self-hosting with Docker Compose (AGPL-3.0)
- EU cloud hosting with a data processing agreement (DPA)
- Import service from Jira, Asana, Redmine or Excel
Pricing Plans
Pricing checked Oct 24, 2026. Source: lalabase.com/en/pricing, read Oct 24, 2026
| Plan | Price | Details |
|---|---|---|
| Cloud | $10.80/month |
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| Cloud (annual billing) | $103.68/year |
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|
| Cloud with AI | $14.04/month |
+2 more Show less
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| Cloud with AI (annual billing) | $138.24/year |
+2 more Show less
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| Self-Hosting | $0 |
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|
Is Lalabase worth the price?
Good value
Lalabase's pricing is generous, especially the free self-hosting tier under AGPL-3.0.
The $10.80/person/month Cloud plan is competitive for an agency management tool that includes unlimited projects and customer access, and the $14.04/person/month AI add-on is modest. Best for budget-conscious agencies that want full control or European hosting.
How Lalabase's pricing compares
Lalabase starts at $8.64/mo, billed yearly. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.
Lalabase
$8.64/mo, billed yearly
$7/member/mo, billed monthly
$9.90/user/mo, billed monthly
$8.99/user/mo, billed monthly
$45/mo, billed monthly
$15/user/mo, billed monthly
$9/user/mo, billed monthly
Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Oct 24, 2026.
Lalabase by the numbers
Toolradar data: Lalabase's entry paid plan ($8.64/mo, billed yearly) ranks #14 of 36 for price among the Time Tracking tools with a verified entry price and no stated unit, where the median is $12/mo. As of Oct 2026.
| Metric | Lalabase | Peer median | Position (1 is best) |
|---|---|---|---|
| Entry paid plan | $8.64/mo, billed yearly | $12/mo | #14 of 36 tools with no stated price unit, verified price |
| Free plan | Yes | 52% have one | n/a |
Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Time Tracking data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Lalabase by the numbers”, Oct 2026.
Reviews (1)
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Lalabase FAQ
How does Lalabase help a software agency manage a client project from kickoff to delivery?
Lalabase unifies tickets, documentation, time tracking, and meeting notes into a single platform for client projects. Teams can track tasks, store project docs, log billable hours, and capture meeting decisions without switching tools. The optional AI answers questions across projects and cites its sources from the stored data, making handoffs and status checks faster.
How does Lalabase compare to ClickUp for client project management?
Lalabase is open source under AGPL-3.0 and can be self-hosted free of charge, while ClickUp is a proprietary cloud service. Lalabase offers GDPR-compliant hosting on servers in Germany and keeps AI off by default, giving users full control over data jurisdiction. It also provides a direct line to the founder for personal support, which ClickUp does not.
What are the main trade-offs of using Lalabase compared to more established tools?
Lalabase has a relatively small community, which means fewer third-party integrations and community-contributed resources. It also does not offer a dedicated mobile app, though the interface is responsive and works on mobile browsers. These trade-offs may matter less for teams that prioritize data sovereignty and an all-in-one client workflow.
Which teams benefit most from using Lalabase?
Software companies and agencies that manage client projects and require strict GDPR compliance benefit most. Teams that want an all-in-one solution for tickets, documentation, time tracking, and meeting notes, along with the ability to self-host or choose AI providers, will find it a strong fit. The tool is designed to replace several separate applications with a single, quick-to-start platform.
How is Lalabase priced?
Lalabase is available under a free self-hosted tier using the AGPL-3.0 license, with no vendor lock-in. The cloud version offers paid tiers that include all features and free client access. A 7-day trial without a credit card is available for the cloud version.
Can Lalabase's AI be integrated with different AI providers?
Yes, Lalabase's AI feature can be enabled and configured to use models from OpenAI, Gemini, or Mistral. Users choose their preferred provider and also select the legal jurisdiction for data processing, ensuring compliance with their regional requirements. The AI is turned off by default and is only activated when explicitly enabled.
How does Lalabase combine tickets, documentation, and time tracking in one workflow?
Lalabase brings tickets, documentation, time tracking, and meeting notes into a single interface so teams can link relevant items across modules. For example, a ticket can reference a document and log time entries, giving a complete picture of project progress. The AI can then answer questions across these linked sources, citing them transparently.
How does Lalabase pricing compare with other Time Tracking tools?
Lalabase's entry paid plan ($8.64/mo, billed yearly) ranks #14 of 36 for price among the Time Tracking tools with a verified entry price and no stated unit, where the median is $12/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Oct 2026.
Source: lalabase.com