Trafft

Name: Trafft
Brand: Trafft
Rating: 4.8 (73 reviews)

Unclaimed

Automate your business with a comprehensive scheduling and booking software.

Meeting Scheduling CRM Automation

Visit Website

4.8(73 across the web)

FreemiumVisit Website

Reviews onG2Capterra

73 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Offers a comprehensive free plan for up to 5 users.

Biggest con

Advanced features like custom domains and Zapier integration are only available in higher-tier plans.

TL;DR - Trafft

Automates online appointment booking 24/7 for service-based businesses.
Manages staff schedules, customer data (CRM), and multi-location operations.
Reduces no-shows with automated reminders and provides business performance insights.

Pricing: Free plan available

Best for: Growing teams

4.8/5 across review platforms

What is Trafft?

Editorial review

Trafft is a comprehensive online appointment scheduling and booking software designed to help service-based businesses manage their operations efficiently. It allows businesses to display services, schedule availability, and enable customers to book appointments 24/7 through a customizable booking page or embedded forms. The platform supports multi-location businesses and offers tools for managing employee schedules, processing online payments, and syncing with external calendars like Google and Outlook. Beyond basic scheduling, Trafft includes a CRM for managing customer data, sending automated reminders via email, SMS, and WhatsApp to reduce no-shows, and providing insights into business performance through a dashboard. It caters to a wide range of professionals and businesses, from solo practitioners to large teams, offering a free plan and scalable paid options to suit various needs.

Available on: Web

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcetrafft.com ↗

Pros & Cons

Pros

Offers a comprehensive free plan for up to 5 users.
Provides extensive features for managing various aspects of a service business beyond just booking.
Supports multiple payment gateways and calendar integrations.
Includes automated reminders to significantly reduce no-shows.
User-friendly interface with customizable booking pages and forms.

Cons

Advanced features like custom domains and Zapier integration are only available in higher-tier plans.
SMS credits are limited in paid plans, requiring additional purchases for high volume.
The free plan has limitations on the number of custom features and users.

Ratings Across the Web

4.8(73 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Online booking page and embeddable formsEmployee scheduling and managementCustomer Relationship Management (CRM)Multi-location business managementOnline payment processing (Stripe, PayPal, Square, Authorize.net, Mollie)Calendar synchronization (Google, Outlook, Apple)Automated email, SMS, and WhatsApp remindersBusiness performance dashboard

Pricing Plans

Free Trial

Pricing checked Jun 12, 2026

Free

5 users
Unlimited appointments
5 custom features
Booking website
Android and iOS app
Email and SMS notifications
Client Management
Google, Outlook and Apple calendars

Starter

Grab Now

10 users
All Free plan features
Unlimited locations
10 custom features
5 SMS credits / month
Employee and customer profiles
Stripe, PayPal, Square, Authorize.net, Mollie
Employee Commission

Scaling

Grab Now

15 users
All Starter features
Unlimited custom features
10 SMS credits / month
Packages of services
Whatsapp integration
Recurring appointments
Resources

Enterprise

50+ users
All Scaling features
Dedicated account manager
Assistance in onboarding, migration and education
Price per additional user depending on the total number

Calculate your cost View full pricing

Reviews

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4.8/5

Across 73 verified user reviews on Capterra, G2

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Best Trafft Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

CalendlyFreemium

Scheduling automation platform

4.7

SetmoreFreemium

Automate bookings and reduce no-shows with 24/7 self-scheduling

4.6

SimplyBook.meFreemium

24/7 booking, payments, and client management for service businesses

4.5

VagaroPaid

Book your next salon, spa, or fitness appointment with ease.

4.6

Square AppointmentsFreemium

Manage appointments, staff, and services with free online booking and scheduling software.

4.4

TIMIFYFreemium

Automate scheduling and optimize resources with smart appointment booking software.

4.5

AppointeddPaid

The flexible online booking system designed for leading retailers and global brands.

4.5

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Trafft FAQ

What specific features does Trafft offer for managing multiple business locations?

Trafft allows users to manage all their business locations from a single appointment scheduling app. This eliminates the need for separate tools for each location, centralizing the entire business organization.

How does Trafft help reduce no-shows for appointments?

Trafft automates the sending of appointment reminders via email, SMS, and WhatsApp. This eliminates the need for manual reminders and significantly reduces the number of missed appointments.

Can customers create their own profiles and manage appointments within Trafft?

Yes, customers can create profiles on the booking website, allowing them to log in and manage their appointments. They can view all their scheduled appointments, make payments, and leave reviews.

What types of custom fields can be added to intake forms for appointments and customers?

Trafft supports various input types for custom fields, including Text, Text Area, Text Content, Selectbox, Checkbox, Radio Button, Date Picker, Address, and Attachment. This allows for comprehensive data collection during the booking process.

Does Trafft offer any integrations for video conferencing or email marketing?

Yes, Trafft integrates with Zoom for video meetings and with Mailchimp, Acumba, and SendFox for email marketing purposes. These integrations enhance communication and marketing capabilities.

What options are available for sharing booking forms and time slots with customers?

Users can share a direct booking link on social media platforms like Instagram, Facebook, Twitter, and LinkedIn, or send it via email. Additionally, Trafft allows embedding a booking form directly onto an existing website using an iframe.

Source: trafft.com

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