Skip to content
Trafft logo

Automate your business with a comprehensive scheduling and booking software.

Free plan available Visit Website
Reviews on G2 Capterra
74 reviews tracked

The Bottom Line

Price
Free plan available. Compare plans

Key facts

  • Automates online appointment booking 24/7 for service-based businesses.
  • Manages staff schedules, customer data (CRM), and multi-location operations.
  • Reduces no-shows with automated reminders and provides business performance insights.

Pros

  • Offers a comprehensive free plan for up to 5 users.
  • Provides extensive features for managing various aspects of a service business beyond just booking.
  • Supports multiple payment gateways and calendar integrations.
  • Includes automated reminders to significantly reduce no-shows.
  • User-friendly interface with customizable booking pages and forms.

Cons

  • Advanced features like custom domains and Zapier integration are only available in higher-tier plans.
  • SMS credits are limited in paid plans, requiring additional purchases for high volume.
  • The free plan has limitations on the number of custom features and users.

What is Trafft?

Trafft is a comprehensive online appointment scheduling and booking software designed to help service-based businesses manage their operations efficiently. It allows businesses to display services, schedule availability, and enable customers to book appointments 24/7 through a customizable booking page or embedded forms. The platform supports multi-location businesses and offers tools for managing employee schedules, processing online payments, and syncing with external calendars like Google and Outlook. Beyond basic scheduling, Trafft includes a CRM for managing customer data, sending automated reminders via email, SMS, and WhatsApp to reduce no-shows, and providing insights into business performance through a dashboard. It caters to a wide range of professionals and businesses, from solo practitioners to large teams, offering a free plan and scalable paid options to suit various needs.

Available on: Web

Ratings Across the Web

4.8 (74 reviews)

Trafft holds an aggregate rating of 4.8 out of 5 from 74 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Online booking page and embeddable forms
  • Employee scheduling and management
  • Customer Relationship Management (CRM)
  • Multi-location business management
  • Online payment processing (Stripe, PayPal, Square, Authorize.net, Mollie)
  • Calendar synchronization (Google, Outlook, Apple)
  • Automated email, SMS, and WhatsApp reminders
  • Business performance dashboard

Pricing Plans

Free Trial

Pricing checked Nov 1, 2026. Source: trafft.com/pricing, read Nov 1, 2026

Trafft plans and prices, checked November 2026
Plan Price Details
Free

Free

  • 5 users
  • Unlimited appointments
  • 5 custom features
+13 more
  • Booking website
  • Android and iOS app
  • Email and SMS notifications
  • Client Management
  • Google, Outlook and Apple calendars
  • Reserve with Google
  • Booking chatbot
  • Square payments
  • Group booking
  • Special days
  • 1 location
  • Admin dashboard in over 10 languages
  • Available in WordPress.org
Starter

Grab Now

  • 10 users
  • All Free plan features
  • Unlimited locations
+14 more
  • 10 custom features
  • 5 SMS credits / month
  • Employee and customer profiles
  • Stripe, PayPal, Square, Authorize.net, Mollie
  • Employee Commission
  • Custom fields/Intake Forms
  • Zoom meeting
  • Ratings & Reviews
  • Google Analytics
  • Mailchimp, Acumba, SendFox
  • Invoices and transactions
  • Refund payments
  • Branded invoices
  • Booking website in over 40 languages
Scaling

Grab Now

  • 15 users
  • All Starter features
  • Unlimited custom features
+11 more
  • 10 SMS credits / month
  • Packages of services
  • Whatsapp integration
  • Recurring appointments
  • Resources
  • Custom domain
  • Trafft branding removal
  • Custom Users & Roles
  • Webhooks
  • Zapier
  • SMTP API
Enterprise

Contact Us

  • 50+ users
  • All Scaling features
  • Dedicated account manager
+2 more
  • Assistance in onboarding, migration and education
  • Price per additional user depending on the total number

Is Trafft worth the price?

Good value

Trafft offers a very generous Free tier, making it accessible for small businesses and individuals.

It's best for businesses looking for a feature-rich booking solution, especially those who can leverage the extensive free offering.

Full Trafft pricing: every plan, hidden costs and alternatives

Email me when Trafft changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Trafft by the numbers

Trafft compared with 113 Meeting Scheduling tools on Toolradar, as of Nov 2026
Metric Trafft Peer median Position (1 is best)
Free plan Yes 56% have one n/a
Listed as an alternative to 1 tool 2 #63 of 113 (joint)
User rating 4.8/5 (across the web, 74 ratings) 4.6/5 #4 of 56 (joint) tools with 20+ reviews

Listed as an alternative to: #61 on 2026-10-16 to #63 on 2026-11-02 (rank among 113 tools, 1 is best).

Each position is counted among the tools that have data for that row, as noted under it. All Meeting Scheduling data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Trafft by the numbers”, Nov 2026.

Reviews

Improve Your Thinking Patterns Using ChatGPT cover
$99 Free with your review

Review Trafft, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review
4.8/5

Across 74 verified user reviews on Capterra, G2

Add your hands-on experience using the offer above to help the next buyer.

Best Trafft Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Explore More

Trafft FAQ

What specific features does Trafft offer for managing multiple business locations?

Trafft allows users to manage all their business locations from a single appointment scheduling app. This eliminates the need for separate tools for each location, centralizing the entire business organization.

How does Trafft help reduce no-shows for appointments?

Trafft automates the sending of appointment reminders via email, SMS, and WhatsApp. This eliminates the need for manual reminders and significantly reduces the number of missed appointments.

Can customers create their own profiles and manage appointments within Trafft?

Yes, customers can create profiles on the booking website, allowing them to log in and manage their appointments. They can view all their scheduled appointments, make payments, and leave reviews.

What types of custom fields can be added to intake forms for appointments and customers?

Trafft supports various input types for custom fields, including Text, Text Area, Text Content, Selectbox, Checkbox, Radio Button, Date Picker, Address, and Attachment. This allows for comprehensive data collection during the booking process.

Does Trafft offer any integrations for video conferencing or email marketing?

Yes, Trafft integrates with Zoom for video meetings and with Mailchimp, Acumba, and SendFox for email marketing purposes. These integrations enhance communication and marketing capabilities.

What options are available for sharing booking forms and time slots with customers?

Users can share a direct booking link on social media platforms like Instagram, Facebook, Twitter, and LinkedIn, or send it via email. Additionally, Trafft allows embedding a booking form directly onto an existing website using an iframe.

Source: trafft.com

Guides & Articles