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Zoho Campaigns

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Improve your marketing with a unified solution for email and SMS marketing.

Free, no paid tierVisit Website
Reviews on G2 Capterra
1,359 reviews tracked

The Bottom Line

Price
Free, no paid tier. Compare plans

Key facts

  • Unified platform for email and SMS marketing.
  • Advanced automation and personalization features for targeted campaigns.
  • Comprehensive analytics and integrations for optimized performance.

Pros

  • Combines email and SMS marketing in one platform.
  • Offers extensive personalization and automation capabilities.
  • Provides a wide variety of professional and responsive email templates.
  • Includes robust analytics for campaign performance tracking.
  • Integrates with numerous other platforms, including Zoho CRM and Shopify.

Cons

  • The busy, layered interface with many settings and non-obvious concepts like topics gives Zoho Campaigns a steeper learning curve than lighter email tools, so new users need real time to configure and build campaigns.
  • Deliverability is a recurring complaint, with reviewers reporting that newsletters often land in the spam folder (especially for Gmail recipients) unless you carefully set up SPF, DKIM, and DMARC domain authentication.
  • The platform delivers most of its value only when paired with other Zoho products, and third-party integrations outside the Zoho ecosystem get mixed feedback, which limits it for teams built on non-Zoho stacks.
  • Email design and template flexibility is restrictive for unique layouts, and reviewers say support can be slow or unhelpful, particularly outside business hours and on lower-tier plans.

What is Zoho Campaigns?

Zoho Campaigns is an all-in-one marketing solution designed to help businesses create engaging email campaigns, personalize text messages, and automate workflows. It focuses on improving email deliverability and maximizing reach through features like dynamic personalization, interactive emails, and A/B testing. The platform caters to businesses looking to streamline their email and SMS marketing efforts, offering tools for contact management, template design, and performance analytics. The product integrates with various internal and external platforms, including CRM systems and e-commerce platforms, to create a comprehensive marketing ecosystem. It supports e-commerce businesses with specific functionalities like order follow-ups and abandoned cart reminders. Zoho Campaigns also emphasizes data privacy and offers a mobile app for managing campaigns on the go, making it suitable for marketers who need flexibility and robust features to engage their audience effectively.

Available on: Web, iOS, Android

Ratings Across the Web

4.3 (1,359 reviews)

Zoho Campaigns holds an aggregate rating of 4.3 out of 5 from 1,359 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Dynamic Personalization
  • Interactive Emails (polls, surveys, attachments, GIFs, videos)
  • A/B Testing
  • Drag-and-drop Workflow Automation
  • Contact Path Tracking
  • Send Time Optimization
  • Email Throttling
  • Domain Authentication

Pricing Plans

Pricing checked Oct 1, 2026

Zoho Campaigns plans and prices, checked October 2026
PlanPriceDetails
Kostenlos

Kostenlos

  • 6.000 E-Mails
  • 2.000 Kontakte

Is Zoho Campaigns worth the price?

Good value

The 'Kostenlos' tier for Zoho Campaigns is quite generous, offering 6,000 emails and 2,000 contacts for free, which is more than many competitors provide in their free plans.

This makes it an excellent starting point for very small businesses or individuals just beginning with email marketing. It's best for those needing basic email and SMS marketing without an immediate budget.

Hidden Costs & Gotchas

Overage fees for exceeding email/contact limits

Full Zoho Campaigns pricing: every plan, hidden costs and alternatives

Reviews

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4.3/5

Across 1,359 verified user reviews on G2, Capterra

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Zoho Campaigns FAQ

Wie unterstützt Zoho Campaigns E-Commerce-Unternehmen bei der Umsatzsteigerung?

Zoho Campaigns ermöglicht E-Commerce-Unternehmen, ihren Shop zu verbinden und automatisierte Follow-ups für Bestellungen, Nachrichten zu nicht abgeschlossenen Einkäufen und Informationen über Rabatte zu versenden. Dies hilft, den Umsatz zu steigern und die Kundenbindung zu verbessern.

Welche Arten von E-Mail-Vorlagen sind in Zoho Campaigns verfügbar und wie können sie eingesetzt werden?

Zoho Campaigns bietet eine Vielzahl von professionell gestalteten E-Mail-Vorlagen, darunter solche für Unternehmen, Feiertage, E-Commerce, Webinare und Umfragen. Diese Vorlagen können für Begrüßungs- und Onboarding-E-Mails, Sonderangebote, Warenkorbabbrüche, Webinar-Einladungen und das Sammeln von Kundenfeedback verwendet werden.

Wie kann Zoho Campaigns die Zustellbarkeit von E-Mails verbessern und den Ruf des Absenders stärken?

Zoho Campaigns verbessert die Zustellbarkeit von E-Mails und den Ruf des Absenders durch Domänenauthentifizierung. Dies hilft, den Missbrauch von Domänen zu vermeiden und sicherzustellen, dass E-Mails zuverlässig im Posteingang ankommen.

Welche Funktionen bietet Zoho Campaigns zur Optimierung der Sendezeit von E-Mails?

Zoho Campaigns bietet Funktionen zur Sendezeitoptimierung, die E-Mails automatisch zur optimalen Öffnungszeit für jeden Empfänger versenden, um die Öffnungsraten zu erhöhen. Zusätzlich kann eine E-Mail-Taktung festgelegt werden, um die Anzahl der gesendeten Kampagnen zu steuern und die Zielgruppe nicht zu überfordern.

Wie unterscheidet sich Zoho Campaigns von Zoho Marketing Automation?

Zoho Campaigns ist eine Plattform, die ausschließlich für das E-Mail-Marketing entwickelt wurde, um Marketing-E-Mails in großen Mengen zu versenden und zu verwalten. Zoho Marketing Automation hingegen ist eine umfassendere Lösung, die über das E-Mail-Marketing hinausgeht und weitere Marketing-Automatisierungsfunktionen bietet.

Welche Möglichkeiten zur Kontaktverwaltung und -segmentierung bietet Zoho Campaigns?

Zoho Campaigns ermöglicht den Import von Kontakten aus verschiedenen Quellen und deren Kategorisierung unter Themen, um interessenbasierte E-Mails zu senden. Kontakte können auch in kleinere Gruppen segmentiert werden, um sicherzustellen, dass die richtigen Nachrichten an die richtigen Personen gesendet werden.

Source: zoho.com

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