Alternatives
Best Medallia alternatives in 2026
Data compiled by Toolradar Updated How we rate
Cite this list: Toolradar, best Medallia alternatives 2026, toolradar.com/alternatives/medallia
3 direct alternatives to Medallia and 5 more tools in the same category, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Quick answer
- QuestionPro is the top alternative to Medallia on our list, followed by Alchemer and Qualtrics.
- 5 of the 8 alternatives have a free plan, starting with QuestionPro.
- Highest rated: WorkTango, 4.8 out of 5 from 1,543 ratings, Sep 2026.
- 8 alternatives
- 3 direct
- 5 with a free plan
Top 3 alternatives to Medallia
QuestionPro
#1 Top pickDesign, send, and analyze online surveys and manage experiences with AI-powered tools.
Starting price
From $83 /mo
Cheapest paid plan, monthly, as of November 2026
4.5 /5 on G2 · 1,158 ratings, Sep 2026
Our take
Best overall
Alchemer
#2Turn answers into outcomes with a powerful feedback machine.
Starting price
From $55 /mo
Cheapest paid plan, monthly, as of November 2026
4.0 /5 across TrustRadius, G2, Capterra and more · 1,383 ratings, Sep 2026
Qualtrics
#3The leading Experience Management (XM) software, amplified with trusted AI to drive business growth.
Starting price
From $420 /mo
Cheapest paid plan, monthly, as of November 2026
4.4 /5 on PeerSpot · 16 ratings, May 2026
Medallia vs 8 alternatives
| Tool | Starting price (Nov 2026) | Free plan | Rating | Fit |
|---|---|---|---|---|
 | Price: Contact sales | Free plan: No | 4.5 out of 5, from 243 ratings across G2 and Capterra (243) | |
| Price: $83/mo | Free plan: Yes | 4.5 out of 5, from 1,158 ratings on G2 (1,158) | Direct alternative |
| Price: $55/mo | Free plan: No | 4.0 out of 5, from 1,383 ratings across TrustRadius, G2, Capterra and more (1,383) | Direct alternative |
| Price: $420/mo | Free plan: No | 4.4 out of 5, from 16 ratings on PeerSpot (16) | Direct alternative | |
 | Price: $35/mo | Free plan: Yes | 4.5 out of 5, from 34,413 ratings across G2 and Capterra (34,413) | Same category as Medallia |
 | Price: Free | Free plan: Yes | 4.7 out of 5, from 11,568 ratings on Capterra (11,568) | Same category as Medallia |
 | Price: Contact sales | Free plan: No | 4.8 out of 5, from 1,543 ratings across G2 and Capterra (1,543) | Same category as Medallia |
 | Price: $39/mo | Free plan: Yes | 4.6 out of 5, from 1,993 ratings across G2 and Capterra (1,993) | Same category as Medallia |
 | Price: Free + paid | Free plan: Yes | 4.5 out of 5, from 799 ratings across G2 and Capterra (799) | Same category as Medallia |
Why people consider alternatives to Medallia
Medallia is an enterprise experience management platform that captures signals across customer and employee touchpoints. It offers AI-powered insights, action management, and experience orchestration. Fortune 500 trusted.
Here are the real cost and limitation gotchas that push teams to look elsewhere:
- Overage fees for experience data records
- Implementation and onboarding consulting fees
- Premium support or dedicated account manager add-ons
The 3 direct alternatives below cover the same core job (survey tools) with different trade-offs. The 5 tools marked "Same category as Medallia" fit the category but replace Medallia less directly.
Medallia by the numbers
Toolradar data: Its head-to-head comparison pages had 359 visits in the last 30 days, ranking #1 of 39 tools with 20+ compare-page visits in Customer Feedback. As of Nov 2026.
- #1 most compared in Analytics, out of 304 tools with 20+ compare-page visits in Analytics. Source: Toolradar data, Nov 2026.
- #1 most compared in AI & Automation, out of 229 tools with 20+ compare-page visits in AI & Automation. Source: Toolradar data, Nov 2026.
- #1 most compared in Business Intelligence, out of 45 tools with 20+ compare-page visits in Business Intelligence. Source: Toolradar data, Nov 2026.
| Metric | Medallia | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | No | 42% have one | n/a |
| Listed as an alternative to | 12 tools | 3 | #11 of 99 (joint) |
| User rating | 4.5/5 (across the web, 243 ratings) | 4.6/5 | #31 of 52 (joint) tools with 20+ reviews |
| Compare-page visits, last 30 days | 359 visits | 30 | #1 of 39 tools with 20+ compare-page visits |
Visitors most often compare Medallia with Unwrap, Qualtrics and ReviewPro (last 30 days, Nov 2026).
Listed as an alternative to: #10 on 2026-10-16 to #11 on 2026-11-11 (rank among 99 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. All Customer Feedback data · How we compute this. Advertising and placement fees are not inputs to any position. Visit counts include visits from every source.
Cite this: Toolradar, “Medallia by the numbers”, Nov 2026.
Survey Tools leaderboards from Toolradar data
Toolradar ranks Survey Tools tools on one measure at a time, only where at least 8 tools have data. As of Nov 2026.
Lowest entry price, plans with no stated unit
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 42 tools with no stated price unit, verified price.
Lowest entry price, flat team plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 8 tools priced as a flat team plan, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | whatayarn | $15/mo flat, billed monthly |
| 2 | OpnForm | $25/mo flat, billed monthly |
| 3 | OpinionStage | $32/mo flat, billed monthly |
| 4 | Typeform | $39/mo flat, billed monthly |
| 5 | Qualaroo | $39.99/mo flat, billed monthly |
A position exists only when at least 8 tools have data for that metric. 50 of 100 Survey Tools tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “Survey Tools leaderboards”, Nov 2026. Data licensed CC BY 4.0. All Survey Tools statistics.
8 alternatives to Medallia
Direct alternatives come first, ranked by G2 and Capterra ratings, media mentions, and editor review. Tools marked "Same category as Medallia" follow, ranked the same way.
- 1
QuestionPro
Free plan Cheaper than MedalliaDesign, send, and analyze online surveys and manage experiences with AI-powered tools.
4.5 /5 on G2 · 1,158 ratings, Sep 2026
From $83/user/mo, billed monthly; free plan available
- 2
Alchemer
Free plan Cheaper than MedalliaTurn answers into outcomes with a powerful feedback machine.
4.0 /5 across TrustRadius, G2, Capterra and more · 1,383 ratings, Sep 2026
From $55/user/mo, billed monthly; free plan available
- 3
Qualtrics
PaidThe leading Experience Management (XM) software, amplified with trusted AI to drive business growth.
4.4 /5 on PeerSpot · 16 ratings, May 2026
From $420/mo, billed monthly
- 4
SurveyMonkey
Free plan Cheaper than MedalliaGather feedback faster with pre-built templates and powerful analysis
4.5 /5 across G2 and Capterra · 34,413 ratings, Sep 2026
From $35/mo, billed monthly; free plan available
Same category as Medallia
- 5
Google Forms
100% free Cheaper than MedalliaEffortless surveys and quizzes that sync with Google Sheets
4.7 /5 on Capterra · 11,568 ratings, Sep 2026
Free
Same category as Medallia
- 6
WorkTango
Paid Higher rated by usersEngage, inspire, and retain your employees with a holistic employee experience platform.
4.8 /5 across G2 and Capterra · 1,543 ratings, Sep 2026
Price not published
Same category as Medallia
- 7
Typeform
Free plan Cheaper than MedalliaEngaging conversational forms that boost response rates
4.6 /5 across G2 and Capterra · 1,993 ratings, Sep 2026
From $39/mo flat, billed monthly; free plan available
Same category as Medallia
- 8
Microsoft Forms
Free plan Cheaper than MedalliaCreate surveys and quizzes with Microsoft 365
4.5 /5 across G2 and Capterra · 799 ratings, Sep 2026
Free plan available; paid prices not published
Same category as Medallia
Frequently asked questions
What is the best alternative to Medallia?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Medallia are QuestionPro, Alchemer, Qualtrics. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Medallia?
Yes. Google Forms is 100% free (no paid upgrade path) (Effortless surveys and quizzes that sync with Google Sheets). Freemium tools on this list offer a free tier with paid upgrades; they are not the same as fully free.
Why do people look for Medallia alternatives?
Common reasons teams switch away from Medallia: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in survey tools. The alternatives on this page solve the same core problem with different trade-offs.
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Side-by-side comparisons
In-depth comparison pages for Medallia versus each alternative.
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