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When I Work

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Smarter employee scheduling, time tracking, and team messaging for hourly teams.

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TL;DR - When I Work

  • All-in-one platform for employee scheduling, time tracking, and team messaging.
  • Designed for shift-based businesses to reduce chaos and labor costs.
  • Offers mobile apps, auto-scheduling, and payroll integrations for efficiency.
Pricing: Paid only
Best for: Enterprises & pros
3.7/5 across review platforms

Pros & Cons

Pros

  • Significantly reduces time spent on scheduling (up to 15 hours/week reported)
  • Combines multiple HR functions (scheduling, time tracking, messaging) into one platform
  • Helps control labor costs and prevent overtime with real-time data and alerts
  • Empowers employees with self-service options like shift swaps and time-off requests
  • Easy to set up and use for both managers and employees

Cons

  • Specific cons are not explicitly mentioned in the provided text, but potential cons could include reliance on internet connection for mobile features or learning curve for advanced features.

Ratings Across the Web

3.7(30 reviews)

What people say

I want to work for the company., via Trustpilot

Ratings aggregated from independent review platforms. Learn more

Preview

Key Features

Employee Scheduling SoftwareEmployee Time Tracking with GPS and GeofencingBuilt-in Team MessagingAuto Scheduling based on qualifications and availabilityLabor ForecastingMulti-location ManagementMobile Scheduling and Time Clock AppsTime-off Request Management

Pricing Plans

Free Trial

Essentials

$2.50/user/month

  • Unlimited users
  • Auto Scheduling
  • Multi-week scheduling
  • Multi-location scheduling
  • Schedule templates
  • Forecast tools
  • In-app team messaging
  • OpenShifts and shift swapping
  • Help Center and live chat
  • Payroll and POS integrations

Pro

$5/user/month

  • Advanced scheduling
  • Scheduling rules
  • Role permissions
  • Labor sharing
  • Custom Unit Forecasting
  • Let staff report callouts within 24 hours
  • Custom reporting
  • Allow overlapping OpenShifts
  • Toggle between time zones

Premium

$8/user/month

  • API key access
  • Webhooks
  • SAML/SSO

What is When I Work?

Editorial review
When I Work is an all-in-one workforce management platform designed for shift-based businesses. It combines employee scheduling, time tracking, and team messaging into a single, easy-to-use application. The platform allows managers to quickly build and share schedules, track employee hours, approve time-off requests, and communicate with their team from any location. This software aims to simplify shift work, reduce labor costs, and improve team communication and accountability. It's built to scale for businesses of all sizes, from small teams to multi-location enterprises, and offers features like auto-scheduling, labor forecasting, and mobile access for both managers and employees. By integrating scheduling with time tracking and payroll, When I Work helps streamline operations and reduce administrative overhead.

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When I Work FAQ

What is When I Work?

When I Work is an all-in-one software solution that combines employee scheduling, time tracking, and team messaging into a single platform. It's designed to help shift-based businesses manage their workforce more efficiently, reduce labor costs, and improve communication.

How much does When I Work cost?

The provided content indicates that When I Work offers a free trial and encourages users to 'Check Out Our Pricing Plans', implying it has paid tiers. It also mentions 'Try 100% Free' for the time clock app, suggesting a freemium model.

Is When I Work free?

When I Work offers a free trial to get started. While the time clock app is promoted as '100% Free' to try, the overall platform operates on a freemium model, meaning there are likely paid plans for full functionality and scaling.

Who is When I Work for?

When I Work is designed for shift-based workplaces and hourly teams across various industries, including restaurants, call centers, construction sites, retail stores, manufacturing, catering, franchises, and dental practices. It's suitable for businesses ranging from five employees to 500 across single or multiple locations.

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