CustomerEagle
ClaimedManage support and sales in one inbox with sourced AI answers and deal pipelines
From €24.99/seat/mo, billed monthly (free plan available) Visit WebsiteThe Bottom Line
- Best for
- Support and sales teams that want AI-assisted customer conversations, a shared inbox and CRM on one customer record.
- Price
- From €24.99/seat/mo, billed monthly (free plan available). Compare plans
Key facts
- Free plan: 1 agent, 1 inbox, core CRM and 25 AI resolutions once.
- Standard: offers paid tiers with 50 AI resolutions per agent/month.
- 30-day paid-plan trial without a credit card, with up to 25 trial AI resolutions total.
What is CustomerEagle?
Available on: Web
Preview
Key Features
- Knowledge-grounded AI answers with cited sources and human handoff
- Shared inbox for website chat, email and supported social channels
- CRM contacts, companies and deal pipelines connected to conversations
- AI-assisted drafts and conversation summaries on eligible plans
- Shopify and WooCommerce order data on supported plans
Pricing Plans
30-day Free TrialPricing checked Oct 30, 2026. Source: customereagle.com/en/pricing, read Oct 30, 2026
| Plan | Price | Details |
|---|---|---|
| Free | €0 |
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| Standard | €24.99/month | Per agent seat per month, billed monthly; prices exclude VAT.
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| Professional | €49.99/month | Per agent seat per month, billed monthly; prices exclude VAT.
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| Premium | €84.99/month | Per agent seat per month, billed monthly; prices exclude VAT.
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| Marketing add-on | €99/month | Starter add-on per workspace per month, excluding VAT. Growth and Scale tiers are available.
+1 more Show less
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How CustomerEagle's pricing compares
CustomerEagle starts at €24.99/seat/mo, billed monthly. Its direct competitors are priced on a different basis (per user, or in another currency), so each entry price below is shown with its own unit and currency and is not ranked against the others.
Entry paid plan, monthly price (billing term shown per row), in each tool's own currency. Pricing checked Oct 30, 2026.
CustomerEagle by the numbers
| Metric | CustomerEagle | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | Yes | 14 of 24 have one | n/a |
| Integrations listed | 1 | 3 | #8 of 9 (joint) tools with at least one integration recorded |
Each position is counted among the tools that have data for that row, as noted under it. All AI for Customer Service data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “CustomerEagle by the numbers”, Oct 2026.
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CustomerEagle FAQ
Is there a free CustomerEagle plan?
Who is CustomerEagle designed for?
How does human handoff work?
Source: customereagle.com