Fieldbin
UnclaimedStreamline field service operations with all-in-one management for scheduling, CRM, estimating, and invoicing.
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TL;DR - Fieldbin
- All-in-one field service management for small to ambitious businesses.
- Streamlines scheduling, dispatching, CRM, estimating, and invoicing.
- Enhances customer communication with automated reminders and two-way SMS.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Designed specifically for small and ambitious field service companies, addressing their unique needs.
- Comprehensive all-in-one solution reduces the need for multiple disparate tools.
- Enhances customer experience through automated communication and digital interactions.
- Improves operational efficiency and profitability by digitizing workflows.
- Offers personalized virtual onboarding and unlimited live support.
Cons
- Two-way SMS text messaging is an add-on feature, potentially incurring extra costs.
- Specific pricing details are not immediately available on the provided pages.
Ratings Across the Web
5(3 reviews)
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
Scheduling and dispatching with drag-and-drop functionalityCustomer Relationship Management (CRM)Estimating and quoting with digital signatureInvoicing and automated payment remindersInventory management for parts, tools, and servicesGPS Time Tracking for techniciansMobile apps for iOS and AndroidPayments processing powered by Stripe
Pricing Plans
Free TrialBasic
$19/mo
- 1 User
- FieldBin CRM
- Estimates & Invoicing
- Job Scheduling
- Inventory Management
Sync
$65/mo
- 1-5 User(s)
- All Basic features
- QuickBooks Sync
- Two-way SMS (1 line)
- 1-on-1 support
Build
$99/mo
- 6-15 User(s)
- All Sync features
- Custom integration
- Priority support
More than 15 users
Contact Us
What is Fieldbin?
FieldBin is a comprehensive field service management software designed specifically for small to ambitious field service companies. It provides an all-in-one solution to move businesses from paper-based processes to a modern, digital platform, improving workflows, profitability, and efficiency. The platform centralizes customer management, streamlines scheduling and dispatching, and integrates essential financial tools like estimating, invoicing, and payment processing.
FieldBin helps field service businesses manage their entire operation from the office or the field. It offers mobile apps for iOS and Android, real-time updates, GPS time tracking for technicians, and robust inventory management. Beyond operational efficiency, it enhances customer communication through automated service reminders, two-way SMS, and automated job rating requests, helping businesses provide a professional digital experience and grow their customer base.
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Fieldbin FAQ
How does FieldBin assist with managing technician activity and location in real-time?
FieldBin utilizes GPS Time Tracking to provide real-time updates on technician locations and their progress on jobs. This allows for efficient dispatching and ensures you always know what your team is working on, improving accountability and communication.
Can FieldBin help my business collect customer reviews and feedback automatically?
Yes, FieldBin includes a feature for automated job rating requests. After a job is completed, it can send requests to customers for feedback or to leave a Google Review, helping businesses gather testimonials and improve service delivery.
What level of integration does FieldBin offer with accounting software, specifically QuickBooks?
FieldBin provides a seamless two-way integration with Intuit QuickBooks, allowing businesses to maintain their established accounting processes while leveraging FieldBin for field service management. It also syncs with other leading accounting software programs.
How does FieldBin facilitate customer communication regarding appointments and service updates?
FieldBin offers automated communication features including appointment confirmations, reminders, and updates via email and SMS text messages. It also supports sending 'On my way' messages with a single click and offers an optional two-way SMS add-on for more interactive communication, all logged within the customer's profile.
Is FieldBin suitable for a specific type of field service business, or is it broadly applicable?
FieldBin is designed for a wide range of modern field service businesses, including fencing, electrician, plumbing, roofing, landscaping, painting, cleaning, HVAC, and handyman services. It aims to help any business looking to modernize its operations and provide a digital customer experience.
Source: fieldbin.com