Lightfield
UnclaimedAI-native CRM for sales teams, automating data and providing intelligent insights.
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TL;DR - Lightfield
- AI-native CRM automating data entry and enrichment for sales.
- Provides call intelligence by transcribing and analyzing sales calls.
- Offers configurable data models and integrates with external systems.
Pricing: Paid only
Best for: Enterprises & pros
Pros & Cons
Pros
- Significantly reduces manual data entry for sales teams.
- Provides deep insights into customer interactions through call analysis.
- Highly configurable to fit specific business needs and data structures.
- Scales with businesses, offering different tiers for startups and growing companies.
- Offers dedicated support and onboarding for larger teams.
Cons
- The 'Startup' plan has limits on records and workflow events.
- Advanced features like increased limits and dedicated support are only available on the 'Pro' plan.
- Pricing is per user, which can become costly for very large teams.
Key Features
Call intelligence (record, transcribe, analyze calls)Automated data enrichment and record updatesUnlimited AI agent queries and actionsFully configurable data modelMeeting recording & transcriptionEmail & calendar syncContinuous record updatesAgent workflow builder
Pricing Plans
Free TrialStartup
$59 per user per month
- Call intelligence - record, transcribe, and analyze calls
- Automated data enrichment and record updates
- Unlimited agent queries and actions
- Fully configurable data model
- Records created: Up to 10,000
- Workflow events: 1,000 / month
- Meeting recording & transcription
- Email & calendar sync
- Continuous record updates
- Automatic data enrichment
- Unlimited agent queries & actions
- Agent workflow builder
- External system integration
- Configurable data model
Pro
$149 per user per month
- Increased limits for records and workflow events
- Advanced group configuration and permissioning
- White glove migration, onboarding and support
- Dedicated customer success manager
- Records created: Up to 50,000
- Workflow events: 10,000 / month
- Meeting recording & transcription
- Email & calendar sync
- Continuous record updates
- Automatic data enrichment
- Unlimited agent queries & actions
- Agent workflow builder
- External system integration
- Configurable data model
- Advanced user permissioning
- Dedicated CSM
- Support model: Dedicated Slack channel
- White glove onboarding
What is Lightfield?
Lightfield is an AI-native Customer Relationship Management (CRM) platform designed to automate sales processes and enrich customer data. It leverages artificial intelligence to record, transcribe, and analyze sales calls, continuously update records, and automatically enrich data from various sources. This allows sales teams to focus more on selling and less on manual data entry.
The platform is built for sales teams of all sizes, from startups engaged in founder sales to scaling companies. It offers features like unlimited AI agent queries and actions, a configurable data model, and integration with external systems. By providing call intelligence and automated data management, Lightfield aims to improve sales efficiency, ensure data accuracy, and offer deeper insights into customer interactions.
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Lightfield FAQ
How does Lightfield's AI agent assist with sales workflows?
Lightfield's AI agent provides unlimited queries and actions, and includes an agent workflow builder. This allows the AI to automate tasks, enrich data, and continuously update records based on interactions and external information, freeing up sales representatives to focus on selling.
What kind of data can be configured within Lightfield's data model?
Lightfield offers a fully configurable data model, meaning users can customize the structure and types of data fields to match their specific business processes and reporting needs, ensuring the CRM accurately reflects their sales operations.
What is 'call intelligence' in Lightfield and how does it benefit sales teams?
Call intelligence in Lightfield involves recording, transcribing, and analyzing sales calls. This feature helps sales teams by providing searchable records of conversations, identifying key discussion points, and offering insights into customer sentiment and objections, which can be used for coaching and improving sales strategies.
Can Lightfield integrate with other sales or business tools?
Yes, Lightfield supports external system integration. This allows it to connect with other tools in a company's tech stack, ensuring seamless data flow and a unified view of customer information across different platforms.
What is the difference in support models between the Startup and Pro plans?
The Startup plan includes standard support. The Pro plan offers enhanced support, including a dedicated Customer Success Manager (CSM), a dedicated Slack channel for communication, and white glove migration, onboarding, and ongoing support to ensure a smooth transition and optimal use of the platform.
Source: lightfield.app