Is UVdesk worth the price?
UVdesk offers a very generous free open-source option, which is a significant differentiator.
The paid tiers, starting at $22/month for basic features and $36/month for pro features, are competitively priced, especially with annual discounts bringing them down to $16 and $30 respectively. This pricing is fair and accessible for small to medium businesses looking for a robust helpdesk solution.
Pricing Plans
Free TrialFree
Free
- Unlimited agents
- Download Free forever, manage UVdesk Open Source at your server
- Security Company Setting Workflow
- Customize your Theme
Medium Scale Industry (Monthly)
$22/month
- Minimum 2 Agents
- Basic Features
- eCommerce Multi-Channel Integration
- Examine Agent’s Performance
- Form Builder App
- File Viewer App
- Import Data
Medium Scale Industry (Annually)
$192/year
- Minimum 2 Agents
- Basic Features
- eCommerce Multi-Channel Integration
- Examine Agent’s Performance
- Form Builder App
- File Viewer App
- Import Data
Large Scale Industry (Monthly)
$36/month
- Minimum 2 Agents
- Pro Features
- Full Portal Customization
- uvdesk Feature Request
- Unlimited MailBox(s)
- Knowledgebase(Unlimited)
- eCommerce Multi channel
Large Scale Industry (Annually)
$360/year
- Minimum 2 Agents
- Pro Features
- Full Portal Customization
- uvdesk Feature Request
- Unlimited MailBox(s)
- Knowledgebase(Unlimited)
- eCommerce Multi channel
Hidden Costs & Gotchas
Minimum 2 agents required for paid plans
Self-hosting costs for the free open-source version
Potential add-on app costs not specified
Which Plan Do You Need?
E-commerce businesses needing multi-channel support
Companies seeking open-source flexibility
SMBs on a budget
How UVdesk Compares to Competitors
Compared to Zendesk Support, which starts around $19/agent/month (billed annually) for basic features, UVdesk's 'Medium Scale Industry' at $16/month (annual) for 2 agents is slightly more affordable. Freshdesk's Growth plan starts at $15/agent/month (billed annually), making UVdesk competitive, especially given its open-source option and specific e-commerce integrations.
UVdesk Pricing FAQ
How much does UVdesk cost?
UVdesk starts at $16/month on the Medium Scale Industry (Annually) plan. It offers 4 paid tiers ranging from $16/month up to $30/month. A free plan is also available with limited features.
Does UVdesk have a free plan?
Yes. UVdesk offers a free plan called "Free". It includes: Unlimited agents, Download Free forever, manage UVdesk Open Source at your server, Security Company Setting Workflow.
Does UVdesk offer a free trial?
Yes, UVdesk offers a free trial. No credit card is typically required to start the trial, though this may vary.
What is the cheapest UVdesk paid plan?
The cheapest paid plan for UVdesk is "Medium Scale Industry (Annually)" at $16/month. Key features include: Minimum 2 Agents, Basic Features, eCommerce Multi-Channel Integration.
Is there a cheaper alternative to UVdesk?
Yes. Popular alternatives to UVdesk include Chatwoot, Gladly. Free alternatives include Chatwoot. Compare them side-by-side on Toolradar.
Cheaper alternatives to UVdesk
Direct competitors with similar features. Many offer free tiers or lower per-seat pricing.
