Alternatives
Best Catalyst alternatives in 2026
Data compiled by Toolradar Updated How we rate
Cite this list: Toolradar, best Catalyst alternatives 2026, toolradar.com/alternatives/catalyst
7 direct alternatives to Catalyst, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Quick answer
- Gainsight is the top alternative to Catalyst on our list, followed by Planhat CS and ClientSuccess.
- 1 of the 7 alternatives has a free plan, starting with SmartKarrot.
- Highest rated: Dooly, 4.7 out of 5 from 200 ratings, Sep 2026.
- 7 alternatives
- 1 with a free plan
Top 3 alternatives to Catalyst
Gainsight
#1 Top pickUnify customer data, predict churn, and automate success
Pricing
Contact sales
4.5 /5 across G2 and Capterra · 1,810 ratings, Sep 2026
Our take
Best overall
Planhat CS
#2The unified customer platform for sales, service, and customer success to drive lifelong revenue growth.
Pricing
Not published
4.5 /5 on G2 · 953 ratings, Sep 2026
Simple, powerful software to reduce churn and increase customer revenue.
Pricing
Contact sales
4.3 /5 across G2 and Capterra · 441 ratings, Sep 2026
Catalyst vs 7 alternatives
| Tool | Starting price (Nov 2026) | Free plan | Rating |
|---|---|---|---|
 | Price: Contact sales | Free plan: No | n/a |
| Price: Contact sales | Free plan: No | 4.5 out of 5, from 1,810 ratings across G2 and Capterra (1,810) |
| Price: Not published | Free plan: No | 4.5 out of 5, from 953 ratings on G2 (953) |
| Price: Contact sales | Free plan: No | 4.3 out of 5, from 441 ratings across G2 and Capterra (441) |
 | Price: Not published | Free plan: No | 4.7 out of 5, from 200 ratings on G2 (200) |
 | Price: Free + paid | Free plan: Yes | 4.5 out of 5, from 96 ratings across G2 and Capterra (96) |
 | Price: Not published | Free plan: No | 4.7 out of 5, from 18 ratings on G2 (18) |
 | Price: $189/mo | Free plan: No | 4.0 out of 5, from 28 ratings across G2 and Capterra (28) |
Why people consider alternatives to Catalyst
Catalyst is a customer success platform that combines customer 360 views, health scoring, and automation to help teams scale customer success operations.
Teams most often switch away when one of these starts to bite:
- Pricing at scale as usage or premium tiers add up.
- Missing integrations with the rest of your stack.
- Performance or scale limits as your needs grow.
- A specific feature gap you have hit in crm.
The 7 alternatives below cover the same core job (CRM) with different trade-offs.
Catalyst by the numbers
Toolradar data: It is listed as an alternative to 13 other tools on Toolradar, ranking #6 of 46 in Customer Success. As of Nov 2026.
| Metric | Catalyst | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | No | 7 of 46 have one | n/a |
| Listed as an alternative to | 13 tools | 1 | #6 of 46 |
Listed as an alternative to: #6 on 2026-10-16 to #6 on 2026-11-02 (rank among 46 tools, 1 is best).
Each position is counted among the tools that have data for that row, as noted under it. All Customer Success data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Catalyst by the numbers”, Nov 2026.
CRM leaderboards from Toolradar data
Toolradar ranks CRM tools on one measure at a time, only where at least 8 tools have data. As of Nov 2026.
Lowest entry price, plans with no stated unit
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 148 tools with no stated price unit, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | MyKidReports | $0.99/mo, billed monthly |
| 2 | Stablebuzz | $1.11/mo |
| 3 | VSCO Workspace | $2.50/mo, billed monthly |
| 4 | Rock RMS | $4.45/mo |
| 5 | ConnectMachine 2.0 | $5/mo, billed yearly |
Lowest entry price, per-user plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 60 tools priced per user, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | Chronock | $6.67/user/mo, billed yearly |
| 2 | Pixelwand CRM | $8/user/mo, billed yearly |
| 3 | Bonsai | $9/user/mo, billed monthly |
| 3 | Close MCP | $9/user/mo, billed monthly |
| 3 | Freshsales | $9/user/mo, billed monthly |
Lowest entry price, flat team plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 18 tools priced as a flat team plan, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | Paw Partner | $10.99/mo flat, billed monthly |
| 2 | StyleSeat | $19/mo flat, billed monthly |
| 3 | Rentec Direct | $25/mo flat, billed monthly |
| 4 | GlossGenius | $28/mo flat, billed monthly |
| 5 | Zen Planner | $39/mo flat, billed monthly |
A position exists only when at least 8 tools have data for that metric. 226 of 514 CRM tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “CRM leaderboards”, Nov 2026. Data licensed CC BY 4.0. All CRM statistics.
7 alternatives to Catalyst
Ranked by G2 and Capterra ratings, media mentions, and editor review, plus how directly they replace Catalyst.
- 1
Gainsight
Paid Battle-tested at scaleUnify customer data, predict churn, and automate success
4.5 /5 across G2 and Capterra · 1,810 ratings, Sep 2026
Price not published
- 2
Planhat CS
PaidThe unified customer platform for sales, service, and customer success to drive lifelong revenue growth.
4.5 /5 on G2 · 953 ratings, Sep 2026
Price not published
- 3
ClientSuccess
PaidSimple, powerful software to reduce churn and increase customer revenue.
4.3 /5 across G2 and Capterra · 441 ratings, Sep 2026
Price not published
- 4
Dooly
PaidAutomate CRM, sales processes, and busywork
4.7 /5 on G2 · 200 ratings, Sep 2026
Price not published
- 5
SmartKarrot
Free plan Cheaper than CatalystDrive customer growth and retention through proactive engagement and insights.
4.5 /5 across G2 and Capterra · 96 ratings, Sep 2026
Free plan available; paid prices not published
- 6
Kapta
PaidThe system of action for large account teams to drive customer retention and revenue growth.
4.7 /5 on G2 · 18 ratings, Mar 2026
Price not published
- 7
Steer
PaidAutomate customer follow-ups, scheduling, and marketing for auto repair shops to drive repeat business.
4.0 /5 across G2 and Capterra · 28 ratings, Sep 2026
From $189/mo, billed monthly
Frequently asked questions
What is the best alternative to Catalyst?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Catalyst are Gainsight, Planhat CS, ClientSuccess. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Catalyst?
There is no fully free alternative in this list. SmartKarrot is freemium: a permanent free tier plus paid plans (Drive customer growth and retention through proactive engagement and insights).
Why do people look for Catalyst alternatives?
Common reasons teams switch away from Catalyst: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in crm. The alternatives on this page solve the same core problem with different trade-offs.
Side-by-side comparisons
In-depth comparison pages for Catalyst versus each alternative.
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