Best Gainsight alternatives in 2026
18 direct alternatives to Gainsight, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Why people leave Gainsight
Gainsight is the leading customer success platform for enterprise companies. Unify customer data from every touchpoint into comprehensive health scores. Automate success plans and customer journeys. Features include product experience management, community, and education platform…
Common reasons teams switch: pricing as you scale, missing integrations, performance, or a feature gap your team has hit. The alternatives below cover the same core job (customer success) with different trade-offs.
18 alternatives to Gainsight
Ranked by editorial score and direct relevance to Gainsight.
- 1
HubSpot
FreemiumCRM platform for scaling businesses
Direct alternativeCompare Gainsight vs HubSpot → - 2
Zendesk
PaidComplete customer service solution
Direct alternativeCompare Gainsight vs Zendesk → - 3
Vitally
PaidCustomer success for B2B SaaS
Direct alternativeCompare Gainsight vs Vitally → - 4
Totango
PaidComposable customer success
Direct alternativeCompare Gainsight vs Totango → - 5
ChurnZero
PaidReal-time customer success
Direct alternativeCompare Gainsight vs ChurnZero → - 6
Paddle Retain
PaidAutomated dunning and churn prevention to recover failed payments and retain subscribers.
Direct alternativeCompare Gainsight vs Paddle Retain → - 7
Churn Buster
PaidReduce passive and active churn for subscription businesses with expert-guided retention strategies.
Direct alternativeCompare Gainsight vs Churn Buster → - 8
ListEngage
PaidSalesforce Full Stack Partner specializing in AI, Data, and Marketing Cloud solutions.
Direct alternativeCompare Gainsight vs ListEngage → - 9
Skalin
PaidBoost Customer Success operations with AI-powered insights and automation.
Direct alternativeCompare Gainsight vs Skalin → - 10
CustomerSuccessBox
FreemiumCustomerSuccessBox
Direct alternativeCompare Gainsight vs CustomerSuccessBox → - 11
Stunning Dunning
PaidAutomated failed payment recovery and churn prevention for subscription businesses.
Direct alternativeCompare Gainsight vs Stunning Dunning → - 12
RetentionEngine
FreemiumAutomate customer retention and reduce churn with AI-powered personalized offers.
Direct alternativeCompare Gainsight vs RetentionEngine → - 13
Startdeliver
PaidThe platform for top Customer Success teams to proactively manage customers and drive NRR.
Direct alternativeCompare Gainsight vs Startdeliver → - 14
ZapScale
PaidThe easiest customer success platform for B2B SaaS companies, providing deep customer insights and automation.
Direct alternativeCompare Gainsight vs ZapScale → - 15
Wisely Restaurant CRM
PaidPersonalize the guest experience and maximize customer lifetime value for restaurants.
Direct alternativeCompare Gainsight vs Wisely Restaurant CRM → - 16
ProsperStack
PaidBoost retention, slash churn, and accelerate growth for subscription businesses.
Direct alternativeCompare Gainsight vs ProsperStack → - 17
Revinate
PaidHospitality's leading direct booking platform powered by AI and guest data.
Direct alternativeCompare Gainsight vs Revinate → - 18
Claravine
PaidTransform marketing data silos into connected performance with enterprise-wide standardized metadata.
Direct alternativeCompare Gainsight vs Claravine →
Side-by-side comparisons
In-depth comparison pages for Gainsight versus each alternative.
Still considering Gainsight?
See the full review, pricing breakdown, and community feedback before you decide.