Skip to content
Reviews on G2 Capterra
608 reviews tracked 2 press mentions

The Bottom Line

Price
From $8.33/mo (free plan available). Compare plans

Key facts

  • AI meeting assistant and transcription
  • Real-time transcription for meetings
  • OtterPilot joins calls automatically

Pros

  • Excellent accuracy
  • Joins meetings automatically
  • Good free tier
  • Useful summaries

Cons

  • Speaker ID imperfect
  • Can miss context
  • Privacy concerns with auto-join

What is Otter.ai?

Editorial review
Otter.ai is an AI-powered meeting assistant that automatically transcribes, summarizes, and extracts action items from your meetings. With up to 95% accuracy, it works seamlessly with Zoom, Google Meet, and Microsoft Teams, joining your meetings as a participant to capture everything. Beyond transcription, Otter uses AI to generate summaries, identify key topics, and assign action items to team members. The AI Chat feature lets you query past conversations-ask "What did we decide about the Q4 budget?" and get instant answers. With integrations to Salesforce, HubSpot, Slack, and Notion, Otter fits into existing workflows. Used by major companies including Salesforce, Harvard, Amazon, and IBM, it is consistently rated as one of the most accurate transcription tools available.

Available on: Web, iOS, Android, Windows, macOS, Chrome

Ratings Across the Web

4.4 (608 reviews)

Otter.ai holds an aggregate rating of 4.4 out of 5 from 608 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Live transcription
  • OtterPilot
  • Meeting summaries
  • Action items
  • Otter AI Chat
  • Speaker identification
  • Search
  • Integrations

Pricing Plans

Pricing checked Oct 2, 2026

Otter.ai plans and prices, checked October 2026
PlanPriceDetails
Basic

$0

  • 300 monthly transcription minutes
  • Zoom/MS Teams/Google Meet integration
  • AI chat
+2 more
  • Speaker identification
  • Live transcription
Pro

$8.33/month

  • 1,200 in-app recording minutes
  • Advanced AI workflows
  • 10 monthly file imports
+3 more
  • Up to 90 mins/meeting
  • Unlimited storage
  • Advanced search/export
Business

$19.99/month

  • Unlimited meetings and in-app recordings
  • Custom AI workflows
  • Unlimited file imports
+4 more
  • Up to 4 hours/meeting
  • 3 concurrent meetings
  • Activity logs
  • Prioritized support
Enterprise

Custom

  • Unlimited custom workflows
  • Sales Notetaker
  • Custom integrations
+4 more
  • SSO
  • HIPAA compliance
  • Video replay
  • Dedicated success manager

Is Otter.ai worth the price?

Good value

Otter.ai offers a generous free tier with 300 monthly transcription minutes, making it highly accessible.

The Pro tier at $8.33/month provides good value for individual power users, while the Business tier at $19.99/month scales well for small teams needing more capacity. This pricing is fair and competitive, especially for individuals and small businesses prioritizing meeting transcription.

Full Otter.ai pricing: every plan, hidden costs and alternatives

How Otter.ai's pricing compares

At $8.33/mo, billing unit not specified, Otter.ai is the most affordable of its 6 comparable direct competitors.

Otter.ai
$8.33

Entry paid plan, monthly. Pricing checked Oct 2, 2026.

Reviews

Improve Your Thinking Patterns Using ChatGPT cover
$99 Free with your review

Review Otter.ai, get a free AI guide

Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.

Write a review
4.4/5

Across 608 verified user reviews on G2, Capterra

Add your hands-on experience using the offer above to help the next buyer.

Best Otter.ai Alternatives

Top alternatives based on features, pricing, and user needs.

View full list →

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

Explore More

Otter.ai FAQ

How does Otter.ai assist with meeting productivity?

Otter.ai enhances meeting productivity by automatically transcribing, summarizing, and extracting action items from your meetings. It joins calls as a participant and uses AI to generate summaries, identify key topics, and assign tasks to team members.

Which teams benefit most from using Otter.ai?

Teams that frequently hold virtual meetings, such as sales, marketing, or project management, can significantly benefit from Otter.ai. It helps ensure that all meeting details are captured and action items are clearly assigned, improving follow-through and accountability.

How does Otter.ai compare to Fireflies.ai in terms of functionality?

Otter.ai, like Fireflies.ai, offers AI-powered transcription and meeting summarization. Otter.ai is noted for its up to 95% accuracy and its AI Chat feature, which allows users to query past conversations for specific information.

Can Otter.ai integrate with common business tools?

Yes, Otter.ai integrates with several common business tools to streamline workflows. It works with platforms like Zoom, Google Meet, and Microsoft Teams, and also offers integrations with Salesforce, HubSpot, Slack, and Notion.

What kind of limitations should users be aware of with Otter.ai?

Users should be aware that Otter.ai's speaker identification can sometimes be imperfect, and it may occasionally miss context in conversations. Additionally, its auto-join feature raises privacy considerations for some users.

How is Otter.ai priced?

Otter.ai is available on a free tier, which provides access to basic features and usage limits. For users requiring more extensive usage and advanced features, paid plans are offered.

Does Otter.ai provide a way to interact with past meeting transcripts?

Yes, Otter.ai includes an AI Chat feature that allows users to interact with past meeting transcripts. You can ask specific questions about previous discussions and receive instant answers based on the recorded content.

Source: otter.ai

Guides & Articles