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1655 reviews tracked·2 press mentions

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Excellent accuracy

Biggest con

Speaker ID imperfect

TL;DR - Otter.ai

  • AI meeting assistant and transcription
  • Real-time transcription for meetings
  • OtterPilot joins calls automatically
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is Otter.ai?

Editorial review
Otter.ai is an AI-powered meeting assistant that automatically transcribes, summarizes, and extracts action items from your meetings. With up to 95% accuracy, it works seamlessly with Zoom, Google Meet, and Microsoft Teams, joining your meetings as a participant to capture everything. Beyond transcription, Otter uses AI to generate summaries, identify key topics, and assign action items to team members. The AI Chat feature lets you query past conversations-ask "What did we decide about the Q4 budget?" and get instant answers. With integrations to Salesforce, HubSpot, Slack, and Notion, Otter fits into existing workflows. Used by major companies including Salesforce, Harvard, Amazon, and IBM, it is consistently rated as one of the most accurate transcription tools available.

Available on: Web, iOS, Android, Windows, macOS, Chrome

Pros & Cons

Pros

  • Excellent accuracy
  • Joins meetings automatically
  • Good free tier
  • Useful summaries

Cons

  • Speaker ID imperfect
  • Can miss context
  • Privacy concerns with auto-join

Ratings Across the Web

4.5(1,655 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Live transcriptionOtterPilotMeeting summariesAction itemsOtter AI ChatSpeaker identificationSearchIntegrations

Pricing Plans

Basic

$0

  • 300 monthly transcription minutes
  • Zoom/MS Teams/Google Meet integration
  • AI chat
  • Speaker identification
  • Live transcription

Pro

$8.33

  • 1,200 in-app recording minutes
  • Advanced AI workflows
  • 10 monthly file imports
  • Up to 90 mins/meeting
  • Unlimited storage
  • Advanced search/export

Business

$19.99

  • Unlimited meetings and in-app recordings
  • Custom AI workflows
  • Unlimited file imports
  • Up to 4 hours/meeting
  • 3 concurrent meetings
  • Activity logs
  • Prioritized support

Enterprise

Custom

  • Unlimited custom workflows
  • Sales Notetaker
  • Custom integrations
  • SSO
  • HIPAA compliance
  • Video replay
  • Dedicated success manager

How Otter.ai's pricing compares

At $8.33/mo, Otter.ai is the most affordable of its 5 direct competitors.

Otter.ai
$8.33

Entry paid plan, monthly.

Reviews

4.5/5

Across 1,655 verified user reviews on Capterra, G2

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Otter.ai FAQ

Is Otter.ai accurate?

Otter.ai is highly accurate for clear English speech. Accuracy decreases with accents, technical jargon, or poor audio quality.

Can Otter join Zoom meetings automatically?

Yes, OtterPilot can automatically join and transcribe your Zoom, Google Meet, and Microsoft Teams meetings.

Source: otter.ai

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