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  7. Userlist
Userlist logo

Userlist

Unclaimed

Advanced email automation for product marketers in SaaS, focusing on user and company lifecycle.

Email MarketingMarketing AutomationA/B Testing
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TL;DR - Userlist

  • All-in-one email marketing for SaaS with advanced automation.
  • Manages user and company-level data for B2B lifecycle communication.
  • Automates onboarding, activation, retention, and churn reduction.
Pricing: Paid only
Best for: Enterprises & pros

Pricing Plans

Free Trial

Basic

Custom

  • Marketing and lifecycle email
  • In-app messages and notifications to your team
  • Company accounts
  • Segments for users and companies
  • Broadcasts
  • Visual workflows
  • Transactional email
  • 60-min Roadmapping Session for new accounts
  • Number of users included: 10,000
  • Each additional 1,000 users: $10/month
  • Custom properties: 20
  • Custom events: 20
  • Nested properties
  • Visual workflow builder
  • Dynamic message composer
  • Personalization (using Liquid)
  • Snippets
  • Direct API integration
  • Customer Data Platform (CDP) integrations
  • Third-party integrations
  • User profiles and activity feed
  • User segments
  • Custom sending domains
  • Multiple sender profiles
  • Subscription preferences
  • Signup forms
  • Message performance reporting
  • Company-level data integration
  • Many-to-many relationships
  • Company profiles and activity feed
  • Company segments
  • Company-triggered campaigns
  • Team seats included: 5

Professional

Custom

  • Everything included in Basic
  • A/B split testing
  • Conversion goals
  • Advanced workflow features
  • Advanced integrations
  • Group training for your team
  • Number of users included: 10,000
  • Each additional 1,000 users: $12/month
  • Custom properties: 50
  • Custom events: Unlimited
  • A/B split testing
  • Conversion goals
  • Advanced logic controllers
  • Outbound webhooks
  • Advanced integrations
  • Team seats included: 10

Enterprise

Contact us

  • Exclusive email marketing solution for companies with high-volume sending needs
  • Custom message limits
  • Custom company-level integration
  • Done-for-you data planning
  • Dedicated account manager
  • Monthly review calls
  • Number of users included: Custom
  • Each additional 1,000 users: Custom
  • Custom properties: Custom
  • Custom events: Unlimited
  • Team seats included: Custom
  • Dedicated account manager
  • Monthly review calls
  • High-volume optimization
View full pricing

About Userlist

Userlist is an all-in-one email marketing platform designed specifically for growing SaaS companies. It enables product marketers to automate onboarding, activation, retention, and referral processes using behavior-based email and in-app messages. The platform offers dynamic segmentation, conversion goals, A/B testing, and company-level workflows, which are crucial for understanding and engaging both individual users and their associated companies throughout their lifecycle. Userlist stands out with its flexible data model that correctly handles many-to-many relationships between users and companies, allowing for sophisticated B2B lifecycle communication. It provides tools for creating visual workflows, personalizing messages with user, company, and event data, and sending various types of communications including newsletters, transactional emails, and internal notifications. The platform also supports real-time data syncing via API and integrations, ensuring data hygiene and relevant communication. Key benefits include improved user onboarding, reduced churn through targeted reactivation campaigns, and efficient management of customer relationships at both the user and company level. It helps product marketers streamline their communication efforts, measure performance with conversion goals, and scale their marketing operations with advanced automation features.

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Userlist FAQ

Userlist is an all-in-one email marketing and automation platform specifically designed for SaaS companies. It helps product marketers automate user onboarding, activation, retention, and other lifecycle communications through behavior-based emails and in-app messages, with a strong focus on managing both individual users and company accounts.

Userlist offers three pricing plans: Basic, Professional, and Enterprise. Pricing starts at a base rate for up to 10,000 users, with additional costs per 1,000 users. For example, the Basic plan includes 10,000 users and costs an additional $10/month for each 1,000 users. The Professional plan includes 10,000 users and costs an additional $12/month for each 1,000 users. Enterprise plans offer custom pricing for high-volume needs and additional services.

Userlist is not free, but it offers a 14-day free trial for its Basic and Professional plans. There is no free tier available after the trial period.

Userlist is primarily for product marketers and teams in SaaS companies, particularly those focused on product-led growth. It's ideal for businesses that need advanced email automation, sophisticated segmentation based on user and company behavior, and the ability to manage complex B2B customer relationships.

Quick Info

Pricing
Paid
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