
Userlist
Claim this toolAdvanced email automation for product marketers in SaaS, focusing on user and company lifecycle.
Paid plans only, free trialVisit WebsiteThe Bottom Line
- Price
- Paid plans only, free trial. Compare plans
Key facts
- All-in-one email marketing for SaaS with advanced automation.
- Manages user and company-level data for B2B lifecycle communication.
- Automates onboarding, activation, retention, and churn reduction.
Pros
- Flexible data model handles many-to-many relationships between users and companies effectively.
- Comprehensive automation for various lifecycle stages (onboarding, activation, retention, reactivation).
- Strong customer support and guidance for setting up campaigns.
- Ability to send in-app messages and internal team notifications.
- Advanced features like Teleport in workflows and custom time window conversion measurement.
Cons
- No free plan available, only a 14-day free trial.
- Pricing scales with the number of users, which can become costly for very large user bases.
- Requires some technical integration (API, SDKs) for full functionality.
What is Userlist?
Available on: Web
Ratings Across the Web
Userlist holds an aggregate rating of 5 out of 5 from 8 reviews across G2 and Capterra, last checked September 17, 2026.
Ratings aggregated from independent review platforms. Learn more
Preview
Key Features
- Dynamic segments for users and companies
- Visual workflow builder with branching paths and triggers
- Personalized email and in-app messages using Liquid customization
- A/B split testing and conversion goals
- Real-time user data sync via API and integrations (e.g., Zapier, Make, Segment)
Pricing Plans
Free TrialPricing checked Sep 20, 2026
| Plan | Price | Details |
|---|---|---|
| Basic | Custom |
+30 moreShow less
|
| Professional | Custom |
+13 moreShow less
|
| Enterprise | Contact us |
+11 moreShow less
|
Is Userlist worth the price?
This model is best for established SaaS businesses with predictable user growth and a need for advanced automation.
Reviews

Review Userlist, get a free AI guide
Share your experience and we will send you Improve Your Thinking Patterns Using ChatGPT, free.
Across 8 verified user reviews on Capterra, G2
Add your hands-on experience using the offer above to help the next buyer.
Best Userlist Alternatives
Top alternatives based on features, pricing, and user needs.
Autonomous marketing platform with AI-powered email, SMS, and WhatsApp automation.
Marketing automation by HubSpot
Email marketing for e-commerce
Automate email and marketing workflows with powerful integrations and simplified campaigns.
Automated messaging based on user behavior
Email marketing for creators: newsletters, landing pages, and monetization
AI-powered marketing automation for lead generation, multichannel engagement, and revenue growth.
The no-nonsense multi-channel customer engagement platform for product-led teams.
Still deciding?
Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.
Explore More
Userlist FAQ
How does Userlist support user onboarding for SaaS companies?
Which teams benefit most from using Userlist?
How does Userlist compare to Customer.io for managing customer lifecycles?
What kind of data relationships can Userlist manage for B2B SaaS?
Does Userlist include a free tier for new users?
What are the main limitations of Userlist for very large user bases?
Can Userlist send messages beyond email?
Source: userlist.com