Skip to content

12 Best CRM for Nonprofits (2026)

Out of 495 CRM tools we track, 12 meet the nonprofits bar: free or freemium pricing and editorial score 55+. Ranked by editorial score plus external signals (G2/Capterra reviews, media mentions, featured status).

Key Takeaways
  • HubSpot is our #1 pick for CRM for nonprofits in 2026.
  • We analyzed 12 CRM tools for nonprofits to create this ranking.
  • 12 tools offer free plans, ideal for nonprofits getting started.

At a glance: 12 CRM for Nonprofits

Top 10 picks compared. Scroll horizontally on mobile.

#ToolPricingScore
1
HubSpot logo
HubSpot
Freemium3.9(19,150 · Sep 2026)View
2
Apollo logo
Apollo
Free4.7(9,826 · Sep 2026)View
3
Brevo logo
Brevo
Freemium4.6(6,219 · Sep 2026)View
4
Apollo.io logo
Apollo.io
Freemium4.1(11,273 · Sep 2026)View
5
Zoho CRM logo
Zoho CRM
Freemium4.2(9,945 · Sep 2026)View
6
SendPulse logo
SendPulse
Free4.6(4,303 · Sep 2026)View
7
Givebutter logo
Givebutter
Freemium4.7(3,088 · Sep 2026)View
8
Zoho Recruit logo
Zoho Recruit
Freemium4.4(3,146 · Sep 2026)View
9
Sendinblue logo
Sendinblue
Freemium4.5(2,401 · Sep 2026)View
10
ABC Trainerize logo
ABC Trainerize
Freemium4.4(2,638 · Sep 2026)View

Detailed picks: CRM for Nonprofits

1
HubSpot logo

HubSpot

CRM platform for scaling businesses

Freemium3.9/5(19,150 · Sep 2026)

Key features

  • Free CRM with contact management, deal tracking, and company records
  • Marketing Hub with email campaigns, landing pages, forms, and ad management
  • Sales Hub with pipeline management, sequences, quotes, and meeting scheduling

Pros

  • Generous free tier with CRM, forms, email, live chat, and basic reporting at no cost
  • Unified platform eliminates data silos between marketing, sales, and service teams

Cons

  • Pricing escalates quickly, Professional and Enterprise tiers are expensive for SMBs
  • Marketing contacts model means you pay more as your database grows
View Details
2
Apollo logo

Apollo

Unify sales data, outreach, and CRM to fill your calendar

Free4.7/5(9,826 · Sep 2026)

Key features

  • B2B contact database with advanced search and filters
  • Multichannel outreach sequences (email, phone, LinkedIn)
  • Built-in dialer for calling prospects

Pros

  • Replaces multiple sales tools, reducing cost and complexity.
  • Large, searchable B2B contact database for prospecting.

Cons

  • Free tier has limited credits and features.
  • Data accuracy can vary for some contacts.
View Details
3
Brevo logo

Brevo

All-in-one marketing platform for email, SMS, and customer engagement

Freemium4.6/5(6,219 · Sep 2026)

Key features

  • Email marketing campaigns
  • SMS marketing
  • Marketing automation

Pros

  • Very generous free tier (300 emails/day)
  • Affordable paid plans

Cons

  • Interface can be clunky
  • Limited templates
View Details
Apollo.io logo

Apollo.io

Find leads, enrich data, and automate outreach

Freemium4.1/5(11,273 · Sep 2026)

Key features

  • 275M+ contact database
  • Email finder & verification
  • Sales engagement sequences

Pros

  • Massive B2B contact database with 275M+ contacts
  • Generous free tier with 50 credits/month

Cons

  • Data accuracy varies by region and industry
  • Credit system can be confusing
View Details
Zoho CRM logo

Zoho CRM

CRM for sales and marketing teams

Freemium4.2/5(9,945 · Sep 2026)

Key features

  • CRM
  • Sales automation
  • Analytics

Pros

  • Affordable CRM
  • Good features for price

Cons

  • UI less polished
  • Learning curve
View Details
SendPulse logo

SendPulse

Multi-channel marketing automation platform for email, chatbots, CRM, and online courses.

Free4.6/5(4,303 · Sep 2026)

Key features

  • Email Marketing (bulk email, drag-and-drop builder, templates, A/B testing)
  • Chatbot Builder (for Messenger, Instagram, WhatsApp, Telegram, Viber)
  • CRM System (contact management, sales pipeline automation, deal management)

Pros

  • Comprehensive suite of integrated marketing tools on one platform.
  • Offers a generous free plan with significant features.

Cons

  • Advanced features like unlimited emails and users are only available on higher-tier paid plans.
  • Pricing for larger subscriber lists can increase significantly.
View Details
Givebutter logo

Givebutter

All-in-one fundraising software for nonprofits with 0% fees and built-in rewards.

Freemium4.7/5(3,088 · Sep 2026)

Key features

  • Donor management & CRM
  • Customizable donation forms
  • Fundraising pages

Pros

  • 0% platform fees, allowing nonprofits to keep more donations.
  • Comprehensive suite of fundraising and CRM tools in one platform.

Cons

  • Givebutter Plus, with advanced features, is a paid add-on.
  • Nonprofits might need to encourage donors to cover processing fees to maintain 0% platform costs.
View Details
Zoho Recruit logo

Zoho Recruit

An all-in-one talent acquisition solution with ATS and CRM capabilities for efficient hiring.

Freemium4.4/5(3,146 · Sep 2026)

Key features

  • Applicant Tracking System (ATS)
  • Recruitment CRM
  • One-click job posting to over 75 job boards

Pros

  • Comprehensive all-in-one solution for both ATS and CRM functionalities.
  • Extensive automation capabilities streamline the hiring process.

Cons

  • The free version is limited to one active job posting, which may not suffice for growing teams.
  • Advanced features like AI matching and custom roles are only available in higher-tier paid plans.
View Details
Sendinblue logo

Sendinblue

One AI-powered customer platform for all your marketing and sales needs.

Freemium4.5/5(2,401 · Sep 2026)

Key features

  • Email marketing
  • SMS marketing
  • WhatsApp campaigns

Pros

  • Comprehensive all-in-one platform for marketing and sales
  • AI-powered features enhance campaign effectiveness and efficiency

Cons

  • No specific cons mentioned in the provided text.
View Details
ABC Trainerize logo

ABC Trainerize

The #1 coaching app to better engage your clients and streamline your fitness business.

Freemium4.4/5(2,638 · Sep 2026)

Key features

  • Custom client programs
  • On-demand workout library
  • Trainerize fitness content library

Pros

  • Comprehensive suite of tools for fitness, nutrition, and habit coaching.
  • Supports various training models: online, in-person, hybrid, group.

Cons

  • Advanced features like custom branding and advanced nutrition coaching are add-ons or part of higher tiers.
  • Pricing scales with the number of clients, which might become costly for very large client bases.
View Details
EngageBay logo

EngageBay

All-in-one marketing, sales, and support CRM

Freemium4.6/5(1,654 · Sep 2026)

Key features

  • Email marketing with drip sequences and templates
  • Marketing automation workflows
  • Sales pipeline and deal management

Pros

  • Free tier supports up to 15 team members
  • All-in-one platform replaces multiple subscriptions

Cons

  • Contact limits are low on cheaper plans
  • Reporting is basic until Pro tier
View Details
Bigin logo

Bigin

The simplest CRM for small businesses to close deals faster and streamline workflows.

Freemium4.6/5(1,619 · Sep 2026)

Key features

  • Team Pipelines & Sub-pipelines
  • 360-degree Customer View & Management
  • Multi-channel Communication (Email, Phone, WhatsApp, Social Media)

Pros

  • Specifically designed for small businesses, avoiding unnecessary complexity.
  • Offers a free plan, making it accessible for very small operations or individuals.

Cons

  • The free plan has significant limitations on records and automations.
  • Advanced features like more pipelines or data records require add-ons or higher-tier plans.
View Details

How we ranked these CRM tools for Nonprofits

Step 1

Filter the catalog

We start from our full database of 495 CRM tools and keep only those matching nonprofits criteria: free or freemium pricing and editorial score 55+.

Step 2

Score each tool

Editorial score (out of 100) on utility, UX, value, support, and innovation, then layered with external signals: G2/Capterra review volume and average rating, recent media mentions, and featured status.

Step 3

Keep the top 12

We rank by combined score and surface the top 12 so the list stays scannable. Pricing is re-checked on rotation and the page rebuilds hourly via ISR so picks stay fresh.

Buyer's guide

CRM for Nonprofits: what to know

Nonprofits (the more common US spelling) share all the dynamics of "non-profits" but the dominant platforms repeat across the segment: Salesforce NPSP, Bloomerang, Neon CRM, DonorPerfect, Little Green Light, Virtuous, Kindful as the donor CRMs; Classy, Givebutter, Donorbox, GivingFuel, GiveLively for online fundraising; Aplos, MIP Fund Accounting, Sage Intacct Nonprofit, QuickBooks Online + nonprofit extensions for accounting.

The unique nonprofit needs not present in for-profit B2B: 990 tax preparation integration (most accounting tools lack this; specialty tools like File990 + Aplos cover it), grant tracking + reporting (Foundant, Instrumentl, Submittable), volunteer management with hours tracking (Better Impact, Galaxy Digital, VolunteerMatch), and donor lifetime value optimization (focused on retention + recurring giving).

The financial reality: nonprofits below $1M annual revenue typically run on QuickBooks Online + Bloomerang or Little Green Light + Google Workspace nonprofit edition + Mailchimp nonprofit (15% discount).

Challenges Nonprofits face

  • Form 990 tax preparation + transparency requirements differ from for-profit accounting
  • Recurring giving (monthly donors) drives 60%+ of major-donor program but takes years to build
  • Grant reporting requirements vary by funder; tracking outcomes + impact is manual
  • Volunteer hours tracking + Department of Labor compliance for organizations using interns
  • Donor data hygiene across CRM + fundraising platform + email is constant work

What to prioritize when picking a tool

  • Donor CRM (Bloomerang, NPSP, Neon, DonorPerfect, Little Green Light)
  • Online fundraising (Classy, Givebutter, Donorbox, GiveLively)
  • Fund accounting (Aplos, MIP, Sage Intacct Nonprofit)
  • Grant management (Foundant, Instrumentl, Submittable)
  • Volunteer + program management

Frequently asked questions

What is the best CRM tool for nonprofits in 2026?

HubSpot ranks first in our CRM list for nonprofits, rated 3.9/5 across 19,150 verified user reviews. Strong runners-up are Apollo, Brevo, Apollo.io.

Are there free CRM tools for nonprofits?

Yes. HubSpot, Apollo, Brevo offer a free or freemium plan that fits nonprofits.

How did we pick these CRM tools?

We filtered our database of 495 CRM tools to keep only those that match nonprofits: free or freemium pricing and editorial score 55+. The remaining 12 are ranked by editorial score and external signals (G2/Capterra review volume, media mentions, featured status).

What features should nonprofits look for in CRM software?

Based on our analysis of the top picks, prioritize: free crm with contact management, deal tracking, and company records, marketing hub with email campaigns, landing pages, forms, and ad management, sales hub with pipeline management, sequences, quotes, and meeting scheduling, service hub with ticketing, knowledge base, live chat, and customer feedback. These are common to the highest-rated tools in this list.

How often is this list updated?

We refresh editorial scores and pricing weekly. Tool pricing is re-checked on a rotation that touches every tool roughly monthly. The list above was generated on September 18, 2026.

Best CRM for other audiences