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Sendinblue

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One AI-powered customer platform for all your marketing and sales needs.

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Reviews onG2Capterra
2893 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Comprehensive all-in-one platform for marketing and sales

Biggest con

No specific cons mentioned in the provided text.

TL;DR - Sendinblue

  • All-in-one platform for multichannel marketing and sales.
  • Leverages AI for campaign optimization and customer engagement.
  • Includes email, SMS, WhatsApp, CRM, and automation tools.
Pricing: Free plan available
Best for: Growing teams
4.5/5 across review platforms

What is Sendinblue?

Editorial review
Brevo (formerly Sendinblue) is an AI-powered customer platform designed to help businesses manage their marketing and sales efforts across multiple channels. It offers a comprehensive suite of tools for email marketing, SMS campaigns, WhatsApp campaigns, push notifications, CRM, and marketing automation, all integrated into a single platform. The goal is to help businesses drive growth, build customer loyalty, and manage the entire customer journey efficiently. The platform is built to scale with businesses of all sizes, from small entrepreneurs to large enterprises. It emphasizes ease of use with ready-made templates, drag-and-drop editors, and guided automation, making it accessible even for users without extensive technical knowledge. Brevo leverages AI to optimize campaigns through personalized product recommendations, ideal send times, and actionable insights, aiming to accelerate marketing and sales processes. Brevo is ideal for marketers, sales teams, and business owners looking for an all-in-one solution to engage their audience, convert leads, and drive repeat business. Its AI-powered 'Aura Agents' assist with tasks like campaign creation, audience segmentation, contact enrichment, data analysis, and customer support, allowing users to focus on strategy rather than busywork.

Available on: Web

Pros & Cons

Pros

  • Comprehensive all-in-one platform for marketing and sales
  • AI-powered features enhance campaign effectiveness and efficiency
  • Multichannel engagement options (email, SMS, WhatsApp, etc.)
  • User-friendly interface with drag-and-drop editor and templates
  • Scalable for businesses of all sizes

Cons

  • No specific cons mentioned in the provided text.

Ratings Across the Web

4.5(2,893 reviews)

Ratings aggregated from independent review platforms. Learn more

Key Features

Email marketingSMS marketingWhatsApp campaignsPush notificationsLoyalty programsMobile WalletTransactional messagingVoIP Phone

Pricing Plans

Free

Free

  • From 5,000 emails per month
  • Email & SMS
  • Drag & Drop email editor
  • Email templates
  • AI content generator
  • Advanced segmentation
  • Forms
  • Basic reporting & analytics
  • Email support
  • No Brevo logo

Starter

Contact us

  • From 5,000 emails per month
  • Email & SMS
  • Drag & Drop email editor
  • Email templates
  • AI content generator
  • Advanced segmentation
  • Forms
  • Basic reporting & analytics
  • Email support
  • No Brevo logo

Standard

Contact us

  • Everything in Starter, plus:
  • Marketing automation
  • A/B testing
  • Advanced email reporting
  • Click heatmaps, geography & device reports
  • AI send time optimization
  • Web & event tracking
  • Landing pages
  • 1 page included
  • No Brevo logo

Professional

Contact us

  • Everything in Standard, plus:
  • From 150,000 emails per month
  • Additional marketing channels
  • WhatsApp, Popups, Mobile & Web Push
  • Multi-user access
  • 10 seats included
  • Contact scoring
  • Advanced ecommerce features
  • AI segmentation
  • AI Data Analyst
  • Phone support
  • Deliverability Specialist support

Enterprise

Custom price

  • Everything in Professional, plus:
  • Multi-account management
  • Custom objects
  • Brevo Mobile Wallet
  • Custom loyalty engine
  • Custom data integrations
  • Dedicated IPs
  • SSO & SAML
  • Tailored onboarding
  • CSM support

Reviews

4.5/5

Across 2,893 verified user reviews on G2, Capterra

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Sendinblue FAQ

What is Brevo?

Brevo (formerly Sendinblue) is an AI-powered customer platform that provides an all-in-one solution for marketing and sales needs. It helps businesses engage with customers across multiple channels like email, SMS, and WhatsApp, manage CRM, and automate marketing processes to drive growth and loyalty.

How much does Brevo cost?

Brevo offers a free sign-up option, indicating a freemium model. Specific pricing tiers are not detailed in the provided content, but it mentions a free option and the ability to get a demo without a credit card.

Is Brevo free?

Yes, Brevo offers a free sign-up option, allowing users to start using the platform without initial cost. It operates on a freemium model.

Who is Brevo for?

Brevo is designed for entrepreneurs, small businesses, and enterprises across various industries. It caters to anyone looking to manage their customer relationships, launch marketing campaigns, automate sales processes, and drive business growth through multichannel engagement.

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