Best Help Desk for Enterprise 2026
Updated: February 2026
Enterprise-grade help desk solutions with advanced security, compliance, and scalability. We've curated 15 tools specifically suited for enterprise.
Key Takeaways
- Intercom is our #1 pick for help desk for enterprise in 2026, scoring 88/100.
- We analyzed 15 help desk for enterprise tools to create this ranking.
- 7 tools offer free plans, perfect for getting started.
- Average editorial score: 85/100 - high-quality category.
Why Enterprise Need Specialized Help Desk Tools
Enterprise security
Compliance ready
Dedicated support
Advanced features
15 Help Desk Tools for Enterprise
TeamViewer
The platform for the digital workplace, enabling seamless remote access, support, and IT management.
Jira Service Management
Unite teams on a single AI-powered platform to deliver service at scale.
Insightly
Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.
Best Help Desk for Other Use Cases
Frequently Asked Questions
What is the best help desk tool for enterprise?
Based on our analysis, Intercom is the top choice for enterprise, with a score of 88/100. It offers enterprise security and compliance ready.
Are there free help desk tools for enterprise?
Yes! TeamViewer, Jira Service Management, Freshdesk offer free plans suitable for enterprise.