Best Tools for Teams 2026
Updated: February 2026
Collaboration and productivity tools for teams of all sizes. Improve communication and streamline workflows. We've curated 15 tools specifically suited for teams.
Key Takeaways
- SysAid is our #1 pick for help desk for teams in 2026.
- We analyzed 15 help desk for teams tools to create this ranking.
- 5 tools offer free plans, perfect for getting started.
15 Help Desk Tools for Teams
Netomi
The #1 Agentic AI Platform for Customer Experience, delivering autonomous and governed CX.
Paid
View Details 
Forethought
Enterprise AI agents for end-to-end customer support and service team automation.
Paid
View Details Best Help Desk for Other Use Cases
Frequently Asked Questions
What is the best help desk tool for teams?
Based on our analysis, SysAid is the top choice for teams, with a score of /100.
Are there free help desk tools for teams?
Yes! Freshchat, osTicket, Zoho Desk offer free plans suitable for teams.