Alternatives
Best Cherwell alternatives in 2026
Data compiled by Toolradar Updated How we rate
Cite this list: Toolradar, best Cherwell alternatives 2026, toolradar.com/alternatives/cherwell
3 direct alternatives to Cherwell and 5 more tools in the same category, compared on pricing, features, and best-for use cases. Pick the right replacement without the marketing fluff.
Quick answer
- ServiceNow is the top alternative to Cherwell on our list, followed by FreshService and Jira Service Management.
- 2 of the 8 alternatives have a free plan, starting with Jira Service Management.
- Highest rated: Rippling, 4.8 out of 5 from 18,284 ratings, Sep 2026.
- 8 alternatives
- 3 direct
- 2 with a free plan
Top 3 alternatives to Cherwell
ServiceNow
#1 Top pickDigitize and automate workflows for IT, HR, and customer service
Pricing
Contact sales
4.5 /5 across G2 and Capterra · 2,341 ratings, Sep 2026
Our take
Best overall
FreshService
#2AI-powered ITSM platform for simple, scalable IT service and business team collaboration.
Starting price
From $19 /mo
Cheapest paid plan, monthly, as of November 2026
4.6 /5 across SourceForge and G2 · 1,364 ratings, Sep 2026
Unite teams on a single AI-powered platform to deliver service at scale.
Starting price
From $21 /mo
Cheapest paid plan, monthly, as of November 2026
3.9 /5 across G2, Capterra and SourceForge · 1,956 ratings, Sep 2026
Our take
Best free tier
Cherwell vs 8 alternatives
| Tool | Starting price (Nov 2026) | Free plan | Rating | Fit |
|---|---|---|---|---|
 | Price: Not published | Free plan: No | 4.1 out of 5, from 236 ratings across G2 and SourceForge (236) | |
| Price: Contact sales | Free plan: No | 4.5 out of 5, from 2,341 ratings across G2 and Capterra (2,341) | Direct alternative |
| Price: $19/mo | Free plan: No | 4.6 out of 5, from 1,364 ratings across SourceForge and G2 (1,364) | Direct alternative |
| Price: $21/mo | Free plan: Yes | 3.9 out of 5, from 1,956 ratings across G2, Capterra and SourceForge (1,956) | Direct alternative |
 | Price: $9/mo | Free plan: Yes | 4.7 out of 5, from 17,192 ratings on G2 (17,192) | Same category as Cherwell |
 | Price: $7/mo | Free plan: No | 3.9 out of 5, from 19,150 ratings across Trustpilot, TrustRadius, PeerSpot and more (19,150) | Same category as Cherwell |
 | Price: $25/mo | Free plan: No | 4.5 out of 5, from 8,494 ratings across G2, Capterra and Trustpilot (8,494) | Same category as Cherwell |
 | Price: $8/mo | Free plan: No | 4.8 out of 5, from 18,284 ratings across G2 and Capterra (18,284) | Same category as Cherwell |
 | Price: $40/mo | Free plan: No | 4.6 out of 5, from 509 ratings across G2 and Capterra (509) | Same category as Cherwell |
Why people consider alternatives to Cherwell
Cherwell Service Management is Ivanti's legacy IT service management platform offering a codeless configuration environment for ITSM, HR, facilities, and security workflows.
Teams most often switch away when one of these starts to bite:
- Pricing at scale as usage or premium tiers add up.
- Missing integrations with the rest of your stack.
- Performance or scale limits as your needs grow.
- A specific feature gap you have hit in workflow automation.
The 3 direct alternatives below cover the same core job (workflow automation) with different trade-offs. The 5 tools marked "Same category as Cherwell" fit the category but replace Cherwell less directly.
Cherwell by the numbers
| Metric | Cherwell | Peer median | Position (1 is best) |
|---|---|---|---|
| Free plan | No | 7 of 31 have one | n/a |
| User rating | 4.1/5 (across the web, 236 ratings) | 4.4/5 | #19 of 22 (joint) tools with 20+ reviews |
Each position is counted among the tools that have data for that row, as noted under it. All Help Desk data · How we compute this. Advertising and placement fees are not inputs to any position.
Cite this: Toolradar, “Cherwell by the numbers”, Nov 2026.
Workflow Automation leaderboards from Toolradar data
Toolradar ranks Workflow Automation tools on one measure at a time, only where at least 8 tools have data. As of Nov 2026.
Lowest entry price, plans with no stated unit
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 227 tools with no stated price unit, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | AppFolio Property Manager | $1.49/mo, billed monthly |
| 2 | Kubiya | $2/mo, billed monthly |
| 3 | VSCO Workspace | $2.50/mo, billed monthly |
| 4 | Cleo | $2.99/mo, billed monthly |
| 4 | IFTTT | $2.99/mo, billed monthly |
Lowest entry price, per-user plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 68 tools priced per user, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | WalkMe | $1/user/mo, billed monthly |
| 2 | Coast | $2/user/mo, billed monthly |
| 3 | Open Agents | $4/user/mo, billed monthly |
| 4 | Box | $5/user/mo, billed monthly |
| 4 | ClaimVantage | $5/user/mo, billed monthly |
Lowest entry price, flat team plans
Cheapest standard paid plan per month (annual prices divided by 12), read on vendor pages and compared only with tools priced on the same basis.
Counted among 25 tools priced as a flat team plan, verified price.
| # | Tool | Entry plan |
|---|---|---|
| 1 | SaneBox | $4.54/mo flat, billed monthly |
| 2 | SignWell | $10/mo flat, billed yearly |
| 3 | Dropbox Sign | $15/mo flat, billed yearly |
| 4 | Amelia | $16.58/mo flat, billed yearly |
| 5 | Activepieces | $20/mo flat, billed monthly |
Most media coverage, last 30 days
Number of distinct articles published in the last 30 days by independent press, blogs and newsletters that mention the tool. A story carried by several outlets counts once; the vendor's own blog, review sites, forums and republishing sites do not count.
Counted among 11 tools mentioned in the last 30 days.
| # | Tool | Articles |
|---|---|---|
| 1 | ServiceNow | 21 articles |
| 2 | Grok Bot | 16 articles |
| 3 | HubSpot | 15 articles |
| 4 | UiPath | 5 articles |
| 5 | monday.com | 2 articles |
A position exists only when at least 8 tools have data for that metric. 349 of 1036 Workflow Automation tools have a verified price; the others publish none we could read (often "contact sales"). Advertising and placement fees are not inputs to any position. Visit counts include visits from every source. How we compute this. Cite this: Toolradar, “Workflow Automation leaderboards”, Nov 2026. Data licensed CC BY 4.0. All Workflow Automation statistics.
8 alternatives to Cherwell
Direct alternatives come first, ranked by G2 and Capterra ratings, media mentions, and editor review. Tools marked "Same category as Cherwell" follow, ranked the same way.
- 1
ServiceNow
Paid Higher rated by usersDigitize and automate workflows for IT, HR, and customer service
4.5 /5 across G2 and Capterra · 2,341 ratings, Sep 2026
Price not published
- 2
FreshService
Paid Higher rated by usersAI-powered ITSM platform for simple, scalable IT service and business team collaboration.
4.6 /5 across SourceForge and G2 · 1,364 ratings, Sep 2026
From $19/mo, billed monthly
- 3
Jira Service Management
Free plan Cheaper than CherwellUnite teams on a single AI-powered platform to deliver service at scale.
3.9 /5 across G2, Capterra and SourceForge · 1,956 ratings, Sep 2026
From $21/agent/mo, billed monthly; free plan available
- 4
monday.com
Free plan Cheaper than CherwellOrganize work, automate tasks, and connect tools for team clarity
4.7 /5 on G2 · 17,192 ratings, Sep 2026
From $9/seat/mo, billed yearly; free plan available
Same category as Cherwell
- 5
HubSpot
Paid Battle-tested at scaleCRM platform for scaling businesses
3.9 /5 across Trustpilot, TrustRadius, PeerSpot and more · 19,150 ratings, Sep 2026
From $7/mo, billed monthly
Same category as Cherwell
- 6
UiPath
Paid Higher rated by usersDrive AI transformation with agentic automation for end-to-end process orchestration.
4.5 /5 across G2, Capterra and Trustpilot · 8,494 ratings, Sep 2026
From $25/mo, billed monthly
Same category as Cherwell
- 7
Rippling
Paid Higher rated by usersUnify HR, IT, and finance for seamless employee management
4.8 /5 across G2 and Capterra · 18,284 ratings, Sep 2026
From $8/user/mo, billed monthly
Same category as Cherwell
- 8
Creatio
Paid Higher rated by usersAI CRM built for people and AI agents to work together
4.6 /5 across G2 and Capterra · 509 ratings, Sep 2026
From $40/user/mo, billed monthly
Same category as Cherwell
Frequently asked questions
What is the best alternative to Cherwell?
Based on real-signal scoring (G2 and Capterra ratings, media mentions, and editorial review), the top alternatives to Cherwell are ServiceNow, FreshService, Jira Service Management. Each solves the same core job with different trade-offs on pricing, features, and integrations.
Is there a free alternative to Cherwell?
There is no fully free alternative in this list. Jira Service Management is freemium: a permanent free tier plus paid plans (Unite teams on a single AI-powered platform to deliver service at scale).
Why do people look for Cherwell alternatives?
Common reasons teams switch away from Cherwell: pricing that scales aggressively, missing integrations with the rest of their stack, performance or scale limits, or a specific feature gap in workflow automation. The alternatives on this page solve the same core problem with different trade-offs.
Side-by-side comparisons
In-depth comparison pages for Cherwell versus each alternative.
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