TL;DR - Really Simple Systems
- Simple B2B CRM with built-in email marketing and customer service for small teams
- Free plan for 2 users; paid plans from $14/user/month with campaign builder and automation
- Now part of Spotler group; emphasizes ease of use over feature depth
Pricing: Free plan available
Best for: Growing teams
4.4/5 across review platforms
Pros & Cons
Pros
- Genuinely simple interface that non-technical teams can learn in hours
- Free plan includes 2 users and 100 accounts with no time limit
- Customer support is free on all plans including the free tier
- Email marketing is built into the CRM rather than requiring a separate tool
- Transparent and affordable pricing for budget-conscious small businesses
- GDPR-compliant with UK/EU data hosting options
Cons
- Feature set is basic compared to Salesforce, HubSpot, or Pipedrive
- Mobile experience is browser-based only with no native app
- Reporting capabilities are limited on lower-tier plans
- Marketing automation is only available on Professional and above
- The Spotler acquisition has created brand confusion for existing users
Ratings Across the Web
4.4(143 reviews)
Ratings aggregated from independent review platforms. Learn more
Key Features
Sales pipeline management with visual deal tracking and forecastingContact and account management with interaction historyBuilt-in email marketing with campaign builder and templatesCustomer service module with case tracking and SLA managementMarketing automation with lead scoring and web trackingCustom fields, objects, and reports without codingIntegration with Outlook, Google Workspace, Mailchimp, and ZapierTwo-factor authentication and role-based access controlsAPI access for custom integrations on higher plansMobile-responsive web interface for field sales access
Pricing
Freemium
Really Simple Systems offers a generous free tier with optional paid upgrades for advanced features.
About Really Simple Systems
By Toolradar Team·
Really Simple Systems (now Spotler CRM) is a cloud-based CRM and marketing platform designed specifically for small and mid-size B2B teams. It provides sales pipeline management, contact and account tracking, email marketing with campaign builder, and a customer service module. The system emphasizes simplicity, with an interface that requires minimal training and free customer support on all plans including the free tier. Now part of the Spotler group, it continues to serve businesses that need straightforward CRM without the complexity of Salesforce or HubSpot.
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Really Simple Systems FAQ
Is Really Simple Systems now Spotler CRM?
Yes. Really Simple Systems was acquired by the Spotler group and is being rebranded as Spotler CRM. The product, features, and pricing remain the same, and existing accounts are unaffected.
Does Really Simple Systems offer a free CRM?
Yes. The free plan includes 2 users, 100 accounts, email integration, and free customer support with no time limit. It is one of the few CRMs to offer free support on the free tier.
What makes Really Simple Systems different from Salesforce?
Really Simple Systems prioritizes simplicity and ease of use over feature depth. It includes built-in email marketing and customer service modules at a fraction of Salesforce pricing, making it ideal for small B2B teams.
Can I do email marketing from the CRM?
Yes. The built-in campaign builder lets you create, send, and track email campaigns directly from the CRM without needing a separate email marketing tool. Marketing automation with lead scoring is available on Professional plans and above.
Is there a mobile app?
Really Simple Systems does not have a native mobile app. However, the web interface is mobile-responsive and accessible from any smartphone or tablet browser.
Source: reallysimplesystems.com