The Bottom Line
Entry price
Free plan available, paid tiers above
Biggest pro
Genuinely simple interface that non-technical teams can learn in hours
Biggest con
Feature set is basic compared to Salesforce, HubSpot, or Pipedrive
TL;DR - Really Simple Systems
- Simple B2B CRM with built-in email marketing and customer service for small teams
- Free plan for 2 users; paid plans from $14/user/month with campaign builder and automation
- Now part of Spotler group; emphasizes ease of use over feature depth
What is Really Simple Systems?
Pros & Cons
Pros
- Genuinely simple interface that non-technical teams can learn in hours
- Free plan includes 2 users and 100 accounts with no time limit
- Customer support is free on all plans including the free tier
- Email marketing is built into the CRM rather than requiring a separate tool
- Transparent and affordable pricing for budget-conscious small businesses
- GDPR-compliant with UK/EU data hosting options
Cons
- Feature set is basic compared to Salesforce, HubSpot, or Pipedrive
- Mobile experience is browser-based only with no native app
- Reporting capabilities are limited on lower-tier plans
- Marketing automation is only available on Professional and above
- The Spotler acquisition has created brand confusion for existing users
Ratings Across the Web
Ratings aggregated from independent review platforms. Learn more
Key Features
Pricing
Really Simple Systems offers a generous free tier with optional paid upgrades for advanced features.
Is Really Simple Systems worth the price?
Really Simple Systems offers fair pricing, especially with the Free and Starter plans at $0 and $14/user/mo respectively, which are quite generous for small businesses.
The Professional and Enterprise tiers, while offering more features, become less competitive at $30 and $46/user/mo compared to some market alternatives. It's best for small businesses and startups looking for a straightforward CRM solution without breaking the bank.
Hidden Costs & Gotchas
Monthly billing is 28-30% higher
Annual commitment for listed prices
Storage limits could incur overage
Advanced features locked in higher tiers
How Really Simple Systems Compares to Competitors
Compared to HubSpot CRM, which offers a robust free tier and paid plans starting around $45/month for basic features, Really Simple Systems' Starter plan at $14/user/mo is significantly more affordable. However, for advanced features, Salesforce Essentials starts around $25/user/month, making Really Simple Systems' Professional plan at $30/user/mo slightly less competitive on a feature-for-feature basis.
Reviews
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Really Simple Systems FAQ
Is Really Simple Systems now Spotler CRM?
Does Really Simple Systems offer a free CRM?
What makes Really Simple Systems different from Salesforce?
Can I do email marketing from the CRM?
Is there a mobile app?
Source: reallysimplesystems.com