Really Simple Systems

Name: Really Simple Systems
Brand: Really
Rating: 4.5 (596 reviews)

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Simple CRM for small businesses

CRM Email Marketing Sales Engagement

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4.5(596 across the web)

FreemiumVisit Website

Reviews onG2Capterra

596 reviews tracked

The Bottom Line

Entry price

Free plan available, paid tiers above

Biggest pro

Genuinely simple interface that non-technical teams can learn in hours

Biggest con

Feature set is basic compared to Salesforce, HubSpot, or Pipedrive

TL;DR - Really Simple Systems

Simple B2B CRM with built-in email marketing and customer service for small teams
Free plan for 2 users; paid plans from $14/user/month with campaign builder and automation
Now part of Spotler group; emphasizes ease of use over feature depth

Pricing: Free plan available

Best for: Growing teams

4.5/5 across review platforms

What is Really Simple Systems?

Editorial review

Really Simple Systems (now Spotler CRM) is a cloud-based CRM and marketing platform designed specifically for small and mid-size B2B teams. It provides sales pipeline management, contact and account tracking, email marketing with campaign builder, and a customer service module. The system emphasizes simplicity, with an interface that requires minimal training and free customer support on all plans including the free tier. Now part of the Spotler group, it continues to serve businesses that need straightforward CRM without the complexity of Salesforce or HubSpot.

LCLouis CorneloupUpdated May 26, 2026 · how we evaluateSourcereallysimplesystems.com ↗

Pros & Cons

Pros

Genuinely simple interface that non-technical teams can learn in hours
Free plan includes 2 users and 100 accounts with no time limit
Customer support is free on all plans including the free tier
Email marketing is built into the CRM rather than requiring a separate tool
Transparent and affordable pricing for budget-conscious small businesses
GDPR-compliant with UK/EU data hosting options

Cons

Feature set is basic compared to Salesforce, HubSpot, or Pipedrive
Mobile experience is browser-based only with no native app
Reporting capabilities are limited on lower-tier plans
Marketing automation is only available on Professional and above
The Spotler acquisition has created brand confusion for existing users

Ratings Across the Web

4.5(596 reviews)

Really Simple Systems holds an aggregate rating of 4.5 out of 5 from 596 reviews across G2 and Capterra, last checked September 17, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

Sales pipeline management with visual deal tracking and forecastingContact and account management with interaction historyBuilt-in email marketing with campaign builder and templatesCustomer service module with case tracking and SLA managementMarketing automation with lead scoring and web trackingCustom fields, objects, and reports without codingIntegration with Outlook, Google Workspace, Mailchimp, and ZapierTwo-factor authentication and role-based access controlsAPI access for custom integrations on higher plansMobile-responsive web interface for field sales access

Pricing

Freemium

Really Simple Systems offers a generous free tier with optional paid upgrades for advanced features.

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Is Really Simple Systems worth the price?

75/100

Really Simple Systems offers fair pricing, especially with the Free and Starter plans at $0 and $14/user/mo respectively, which are quite generous for small businesses.

The Professional and Enterprise tiers, while offering more features, become less competitive at $30 and $46/user/mo compared to some market alternatives. It's best for small businesses and startups looking for a straightforward CRM solution without breaking the bank.

Hidden Costs & Gotchas

Monthly billing is 28-30% higher

Storage limits could incur overage

Reviews

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4.5/5

Across 596 verified user reviews on Capterra, G2

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Best Really Simple Systems Alternatives

Top alternatives based on features, pricing, and user needs.

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HubSpotFreemium

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Zoho CRMFreemium

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NimblePaid

Your CRM for smarter AI email marketing, engagement, and growth, all from one simple AI-driven platform.

4.4

FreshsalesFreemium

AI-powered Sales CRM to streamline sales, boost conversions, and grow your pipeline.

4.5

Bitrix24Freemium

All-in-one CRM, projects, and team communication

4.2

InsightlyFreemium

Modern, scalable CRM platform with AI, marketing automation, and customer service for growing businesses.

4.1

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Still deciding?

Most buyers shortlist 2 or 3 tools before committing. Pull a side-by-side comparison or browse the full alternatives shortlist below.

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Really Simple Systems FAQ

Is Really Simple Systems now Spotler CRM?

Yes. Really Simple Systems was acquired by the Spotler group and is being rebranded as Spotler CRM. The product, features, and pricing remain the same, and existing accounts are unaffected.

Does Really Simple Systems offer a free CRM?

Yes. The free plan includes 2 users, 100 accounts, email integration, and free customer support with no time limit. It is one of the few CRMs to offer free support on the free tier.

What makes Really Simple Systems different from Salesforce?

Really Simple Systems prioritizes simplicity and ease of use over feature depth. It includes built-in email marketing and customer service modules at a fraction of Salesforce pricing, making it ideal for small B2B teams.

Can I do email marketing from the CRM?

Yes. The built-in campaign builder lets you create, send, and track email campaigns directly from the CRM without needing a separate email marketing tool. Marketing automation with lead scoring is available on Professional plans and above.

Is there a mobile app?

Really Simple Systems does not have a native mobile app. However, the web interface is mobile-responsive and accessible from any smartphone or tablet browser.

Source: reallysimplesystems.com

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