1
TeamViewer
The platform for the digital workplace, enabling seamless remote access, support, and IT management.
Free plan
4.5 /5 on G2 · 4,175 ratings, Sep 2026
18 Best Customer Support Tools that Integrate with Salesforce (2026)
By Louis Corneloup · Updated The 18 highest-ranked customer support tools that list Salesforce as an integration in our data.
Key Takeaways
- TeamViewer is our overall pick for customer support tools that list Salesforce in 2026, and our free pick. Overall and free pick: Free plan; cheapest paid plan Remote Access, $24.90/mo. Rated 4.5/5 on G2 (4,175 ratings, Sep 2026).
- We evaluated 276 customer support tools, then kept the 18 highest-ranked that list Salesforce as an integration.
- 6 of the 18 tools listed here have a free plan.
- customer support tools tracked
- 276
- of 18 have a free plan
- 6
- median cheapest paid plan per month
- $25
Ranked by editorial score plus external signals (G2/Capterra review volume and rating, and media mentions). Pricing checked October 2026. Methodology Editorial policy
About these listed integrations
What "listed" means
Each tool below lists Salesforce among its integrations in our data. Our data does not record whether a connection is built by the vendor or runs through a third-party connector, so open the setup link or the vendor's docs before you commit. Automation hubs such as Zapier, Make and n8n are left out, since they connect to almost everything.
Before you turn it on
Confirm sync direction (one-way or two-way), check which Salesforce plan or workspace permissions are required, and run a test record through before connecting production data.
Why Salesforce integration matters
Enterprise-grade CRM integration
Real-time data synchronization
Custom object and field mapping
Workflow automation triggers
Compare 18 Customer Support Tools with a listed Salesforce integration
Free plan and cheapest paid plan from stored pricing, checked October 2026. Ratings are aggregated from the review sites named in each row.
| # | Tool | Free plan | Cheapest paid plan | Rating |
|---|---|---|---|---|
| 1 | | Yes | Remote Access, $24.90/mo | 4.5 (4,175) G2, Sep 2026 |
| 2 |  | No | Standard, $15/mo | 4.2 (7,931) G2/Capterra/Trustpilot, Sep 2026 |
| 3 |  | No | Starter, $25/mo | 4.3 (4,195) G2/Capterra/SourceForge, Sep 2026 |
| 4 |  | No | Starter, $25/mo | 4.4 (1,914) SourceForge/G2, Sep 2026 |
| 5 |  | No | Essentials, $30/mo | 4.3 (2,126) G2/Capterra, Sep 2026 |
| 6 |  | Yes | Essentials, $11/mo | 4.8 (784) G2/Capterra, Sep 2026 |
| 7 |  | Yes | Standard, $149/mo | 4.7 (834) G2/Capterra, Sep 2026 |
| 8 |  | Yes | Pro, $49/mo | 4.1 (1,290) G2/Trustpilot, Sep 2026 |
| 9 |  | No | Not published | 4.7 (430) G2, Sep 2026 |
| 10 |  | No | Plus, $99/mo | 4.6 (488) G2/Capterra, Sep 2026 |
| 11 |  | No | Basic, $24/mo | 4.5 (233) Trustpilot/G2/Capterra, Sep 2026 |
| 12 |  | No | Not published | 4.4 (249) TrustRadius/G2/Capterra, Sep 2026 |
| 13 |  | Yes (Basic) | Not published | 4.5 (211) SourceForge/G2/Capterra, Sep 2026 |
| 14 |  | No | Not published | 4.6 (160) G2, Sep 2026 |
| 15 |  | No | Not published | 4.5 (74) G2, Mar 2026 |
| 16 |  | Yes | Hobby, $19/mo | 4.8 (42) G2, Sep 2026 |
| 17 |  | No | Basic, $75/mo | 4.9 (13) G2, Sep 2026 |
| 18 |  | No | Not published | n/a |
- 1TeamViewer
The platform for the digital workplace, enabling seamless remote access, support, and IT management.
- Free plan
- Yes
- Cheapest paid plan
- Remote Access, $24.90/mo
- Rating
- 4.5/5 on G2 (4,175 ratings, Sep 2026)
- 2Dialpad
AI-powered Contact Center and Unified Communications platform for customer service and sales.
- Free plan
- No
- Cheapest paid plan
- Standard, $15/mo
- Rating
- 4.2/5 across G2, Capterra and Trustpilot (7,931 ratings, Sep 2026)
- 3Front
Unify customer conversations, automate workflows, and boost team efficiency
- Free plan
- No
- Cheapest paid plan
- Starter, $25/mo
- Rating
- 4.3/5 across G2, Capterra, SourceForge and more (4,195 ratings, Sep 2026)
- 4CloudTalk
Call center software for modern teams
- Free plan
- No
- Cheapest paid plan
- Starter, $25/mo
- Rating
- 4.4/5 across SourceForge and G2 (1,914 ratings, Sep 2026)
- 5Aircall
Cloud phone system for sales & support. Instant global numbers
- Free plan
- No
- Cheapest paid plan
- Essentials, $30/mo
- Rating
- 4.3/5 across G2 and Capterra (2,126 ratings, Sep 2026)
- 6Aftership
Track 1,100+ carriers, manage returns, and enhance customer experience
- Free plan
- Yes
- Cheapest paid plan
- Essentials, $11/mo
- Rating
- 4.8/5 across G2 and Capterra (784 ratings, Sep 2026)
- 7Document360
Build organized, searchable knowledge bases that reduce support tickets
- Free plan
- Yes
- Cheapest paid plan
- Standard, $149/mo
- Rating
- 4.7/5 across G2 and Capterra (834 ratings, Sep 2026)
- 8Hiver
AI-powered customer service platform for modern teams to deliver effortless and personalized support.
- Free plan
- Yes
- Cheapest paid plan
- Pro, $49/mo
- Rating
- 4.1/5 across G2 and Trustpilot (1,290 ratings, Sep 2026)
- 9Salesmsg
Simple, scalable, and secure business texting and calling for your entire company.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.7/5 on G2 (430 ratings, Sep 2026)
- 10Heymarket
Centralize and streamline all your business text and email communications in one shared inbox.
- Free plan
- No
- Cheapest paid plan
- Plus, $99/mo
- Rating
- 4.6/5 across G2 and Capterra (488 ratings, Sep 2026)
- 11HappyFox
AI-powered support platform for customer service, IT, and operations teams.
- Free plan
- No
- Cheapest paid plan
- Basic, $24/mo
- Rating
- 4.5/5 across Trustpilot, G2 and Capterra (233 ratings, Sep 2026)
- 12Narvar
Post-purchase customer experience
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.4/5 across TrustRadius, G2 and Capterra (249 ratings, Sep 2026)
- 13Stonly
The knowledge platform for better, faster customer service with personalized knowledge, AI, and automation.
- Free plan
- Yes (Basic)
- Cheapest paid plan
- Not published
- Rating
- 4.5/5 across SourceForge, G2 and Capterra (211 ratings, Sep 2026)
- 14Clearfeed Support
Unify and automate support across multiple channels with AI agents for Slack-first teams.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.6/5 on G2 (160 ratings, Sep 2026)
- 15Language I/O
Enable global customer support with accurate, secure, real-time AI-powered translation.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.5/5 on G2 (74 ratings, Mar 2026)
- 16Chatbase
Build custom AI chatbots trained on your data
- Free plan
- Yes
- Cheapest paid plan
- Hobby, $19/mo
- Rating
- 4.8/5 on G2 (42 ratings, Sep 2026)
- 17Unthread Slack
AI-powered helpdesk built directly into Slack for faster ticket resolution and automated support.
- Free plan
- No
- Cheapest paid plan
- Basic, $75/mo
- Rating
- 4.9/5 on G2 (13 ratings, Sep 2026)
- 18Bland AI
Automate phone calls, SMS, and chat with conversational AI for enterprise customer interactions.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- n/a
Detailed picks: Customer Support Tools that list Salesforce
2
Dialpad
AI-powered Contact Center and Unified Communications platform for customer service and sales.
Paid
4.2 /5 across G2, Capterra and Trustpilot · 7,931 ratings, Sep 2026
Paid
4.3 /5 across G2, Capterra, SourceForge and more · 4,195 ratings, Sep 2026
Paid
4.4 /5 across SourceForge and G2 · 1,914 ratings, Sep 2026
Paid
4.3 /5 across G2 and Capterra · 2,126 ratings, Sep 2026
Free plan
4.8 /5 across G2 and Capterra · 784 ratings, Sep 2026
Free plan
4.7 /5 across G2 and Capterra · 834 ratings, Sep 2026
8
Hiver
AI-powered customer service platform for modern teams to deliver effortless and personalized support.
Free plan
4.1 /5 across G2 and Trustpilot · 1,290 ratings, Sep 2026
Usage-based
4.7 /5 on G2 · 430 ratings, Sep 2026
10
Heymarket
Centralize and streamline all your business text and email communications in one shared inbox.
Paid
4.6 /5 across G2 and Capterra · 488 ratings, Sep 2026
Paid
4.5 /5 across Trustpilot, G2 and Capterra · 233 ratings, Sep 2026
Paid
4.4 /5 across TrustRadius, G2 and Capterra · 249 ratings, Sep 2026
13
Stonly
The knowledge platform for better, faster customer service with personalized knowledge, AI, and automation.
Free plan
4.5 /5 across SourceForge, G2 and Capterra · 211 ratings, Sep 2026
14
Clearfeed Support
Unify and automate support across multiple channels with AI agents for Slack-first teams.
Paid
4.6 /5 on G2 · 160 ratings, Sep 2026
15
Language I/O
Enable global customer support with accurate, secure, real-time AI-powered translation.
Paid
4.5 /5 on G2 · 74 ratings, Mar 2026
Free plan
4.8 /5 on G2 · 42 ratings, Sep 2026
17
Unthread Slack
AI-powered helpdesk built directly into Slack for faster ticket resolution and automated support.
Paid
4.9 /5 on G2 · 13 ratings, Sep 2026
18
Bland AI
Automate phone calls, SMS, and chat with conversational AI for enterprise customer interactions.
Paid
How we ranked Customer Support Tools with Salesforce
Step 1
Filter for listed integrations
We start from our full database of 276 customer support tools and keep those that list a Salesforce integration in our data. Automation hubs (Zapier, Make, n8n and similar), discontinued products and duplicate listings are left out.
Step 2
Score each tool
Editorial scoring on utility, UX, value, support, and innovation, layered with external signals: G2/Capterra review volume and rating, and media mentions.
Step 3
Keep the top 18
We surface the top 18 so the list stays scannable. Pricing is re-checked on rotation and the page refreshes hourly so picks stay current as Salesforce integration listings change.
Salesforce integration FAQ
What is the best customer support tool with a Salesforce integration in 2026?
TeamViewer ranks first in our list of customer support tools that list a Salesforce integration, rated 4.5/5 across 4,175 ratings aggregated from G2. Strong runners-up: Dialpad, Front, CloudTalk.
How does the Salesforce integration work in these customer support tools?
Each of the 18 tools on this page lists Salesforce among its integrations in our data. How the connection is built (a built-in connector, a marketplace app, or an API you wire up yourself) varies by vendor and is not recorded in our data, so check the vendor's documentation before you commit.
Are there free customer support tools with a Salesforce integration?
Yes. TeamViewer, Aftership, Document360 have a free plan in our data; check whether the Salesforce integration is included on it. In total, 6 of the 18 tools on this list have a free plan.
How often is this list updated?
The list is rebuilt from our database at least hourly, so tools appear or drop off as their Salesforce integration listing changes. Pricing is re-checked on a rotation that touches every tool roughly monthly. Pricing on this page was last checked in October 2026.
Cite this page: Toolradar, "18 Best Customer Support Tools that Integrate with Salesforce (2026)", updated October 2026, https://toolradar.com/best/customer-support/integrates-with/salesforce
Explore more combinations
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