Free plan
4.6 /5 across G2 and Capterra · 1,654 ratings, Sep 2026
15 Best Customer Support Tools that Integrate with Zapier (2026)
By Louis Corneloup · Updated The 15 highest-ranked customer support tools that list Zapier as an integration in our data.
Key Takeaways
- EngageBay is our overall pick for customer support tools that list Zapier in 2026, and our free pick. Overall and free pick: Free plan; paid pricing not published. Rated 4.6/5 across G2 and Capterra (1,654 ratings, Sep 2026).
- We evaluated 276 customer support tools, then kept the 15 highest-ranked that list Zapier as an integration.
- 6 of the 15 tools listed here have a free plan.
- customer support tools tracked
- 276
- of 15 have a free plan
- 6
- median cheapest paid plan per month
- $44
Ranked by editorial score plus external signals (G2/Capterra review volume and rating, and media mentions). Pricing checked October 2026. Methodology Editorial policy
About these listed integrations
What "listed" means
Each tool below lists Zapier among its integrations in our data. Our data does not record whether a connection is built by the vendor or runs through a third-party connector, so open the setup link or the vendor's docs before you commit. Automation hubs such as Zapier, Make and n8n are left out, since they connect to almost everything.
Before you turn it on
Confirm sync direction (one-way or two-way), check which Zapier plan or workspace permissions are required, and run a test record through before connecting production data.
Why Zapier integration matters
Connect to 6000+ other apps
No coding required for automation
Build complex multi-step workflows
Trigger actions based on events
Compare 15 Customer Support Tools with a listed Zapier integration
Free plan and cheapest paid plan from stored pricing, checked October 2026. Ratings are aggregated from the review sites named in each row.
| # | Tool | Free plan | Cheapest paid plan | Rating |
|---|---|---|---|---|
| 1 |  | Yes | Not published | 4.6 (1,654) G2/Capterra, Sep 2026 |
| 2 |  | Yes | Pro, $49/mo | 4.1 (1,290) G2/Trustpilot, Sep 2026 |
| 3 |  | No | Not published | 4.7 (430) G2, Sep 2026 |
| 4 |  | No | Plus, $99/mo | 4.6 (488) G2/Capterra, Sep 2026 |
| 5 |  | No | Not published | 4.7 (238) G2, Sep 2026 |
| 6 |  | Yes | Pro, $29/mo | 4.9 (86) G2/Capterra, Sep 2026 |
| 7 |  | Yes | Starter, $39/mo | 4.6 (70) G2/Capterra, Sep 2026 |
| 8 |  | Yes | Hobby, $19/mo | 4.8 (42) G2, Sep 2026 |
| 9 |  | Yes | Not published | 4.5 (39) SourceForge/G2/Capterra, Sep 2026 |
| 10 |  | No | Basic, $75/mo | 4.9 (13) G2, Sep 2026 |
| 11 |  | No | Not published | 4.3 (18) G2, Sep 2026 |
| 12 |  | No | Not published | 4.1 (11) G2, Sep 2026 |
| 13 |  | No | Not published | n/a |
| 14 |  | No | Core Plans, $20/mo | n/a |
| 15 |  | No | Solo, $95/mo | n/a |
- 1EngageBay
All-in-one marketing, sales, and support CRM
- Free plan
- Yes
- Cheapest paid plan
- Not published
- Rating
- 4.6/5 across G2 and Capterra (1,654 ratings, Sep 2026)
- 2Hiver
AI-powered customer service platform for modern teams to deliver effortless and personalized support.
- Free plan
- Yes
- Cheapest paid plan
- Pro, $49/mo
- Rating
- 4.1/5 across G2 and Trustpilot (1,290 ratings, Sep 2026)
- 3Salesmsg
Simple, scalable, and secure business texting and calling for your entire company.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.7/5 on G2 (430 ratings, Sep 2026)
- 4Heymarket
Centralize and streamline all your business text and email communications in one shared inbox.
- Free plan
- No
- Cheapest paid plan
- Plus, $99/mo
- Rating
- 4.6/5 across G2 and Capterra (488 ratings, Sep 2026)
- 5HelpCrunch
Omnichannel customer communication platform with live chat, knowledge base, and marketing automation.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.7/5 on G2 (238 ratings, Sep 2026)
- 6Chaport
An all-in-one messaging platform for sales, support, and customer engagement.
- Free plan
- Yes
- Cheapest paid plan
- Pro, $29/mo
- Rating
- 4.9/5 across G2 and Capterra (86 ratings, Sep 2026)
- 7Typebot
Build advanced, interactive chatbots with a no-code platform for websites and chat apps.
- Free plan
- Yes
- Cheapest paid plan
- Starter, $39/mo
- Rating
- 4.6/5 across G2 and Capterra (70 ratings, Sep 2026)
- 8Chatbase
Build custom AI chatbots trained on your data
- Free plan
- Yes
- Cheapest paid plan
- Hobby, $19/mo
- Rating
- 4.8/5 on G2 (42 ratings, Sep 2026)
- 9Slaask
Transform Slack into a powerful customer service hub for seamless communication.
- Free plan
- Yes
- Cheapest paid plan
- Not published
- Rating
- 4.5/5 across SourceForge, G2 and Capterra (39 ratings, Sep 2026)
- 10Unthread Slack
AI-powered helpdesk built directly into Slack for faster ticket resolution and automated support.
- Free plan
- No
- Cheapest paid plan
- Basic, $75/mo
- Rating
- 4.9/5 on G2 (13 ratings, Sep 2026)
- 11HelpDocs
AI-powered knowledge base software to scale customer support and deflect tickets.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.3/5 on G2 (18 ratings, Sep 2026)
- 12BOSSDesk
Cloud-based and on-premise IT ticketing system and help desk software with AI-powered automation.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- 4.1/5 on G2 (11 ratings, Sep 2026)
- 13Bland AI
Automate phone calls, SMS, and chat with conversational AI for enterprise customer interactions.
- Free plan
- No
- Cheapest paid plan
- Not published
- Rating
- n/a
- 14Mobile Text Alerts
All-in-one SMS for marketing, sales, alerts, and support
- Free plan
- No
- Cheapest paid plan
- Core Plans, $20/mo
- Rating
- n/a
- 15Kalyvox.ai
AI phone receptionist for incoming calls: Kalyvox answers, qualifies, routes and books appointments
- Free plan
- No
- Cheapest paid plan
- Solo, $95/mo
- Rating
- n/a
Detailed picks: Customer Support Tools that list Zapier
2
Hiver
AI-powered customer service platform for modern teams to deliver effortless and personalized support.
Free plan
4.1 /5 across G2 and Trustpilot · 1,290 ratings, Sep 2026
Usage-based
4.7 /5 on G2 · 430 ratings, Sep 2026
4
Heymarket
Centralize and streamline all your business text and email communications in one shared inbox.
Paid
4.6 /5 across G2 and Capterra · 488 ratings, Sep 2026
5
HelpCrunch
Omnichannel customer communication platform with live chat, knowledge base, and marketing automation.
Paid
4.7 /5 on G2 · 238 ratings, Sep 2026
Free plan
4.9 /5 across G2 and Capterra · 86 ratings, Sep 2026
Free plan
4.6 /5 across G2 and Capterra · 70 ratings, Sep 2026
Free plan
4.8 /5 on G2 · 42 ratings, Sep 2026
Free plan
4.5 /5 across SourceForge, G2 and Capterra · 39 ratings, Sep 2026
10
Unthread Slack
AI-powered helpdesk built directly into Slack for faster ticket resolution and automated support.
Paid
4.9 /5 on G2 · 13 ratings, Sep 2026
Paid
4.3 /5 on G2 · 18 ratings, Sep 2026
12
BOSSDesk
Cloud-based and on-premise IT ticketing system and help desk software with AI-powered automation.
Paid
4.1 /5 on G2 · 11 ratings, Sep 2026
13
Bland AI
Automate phone calls, SMS, and chat with conversational AI for enterprise customer interactions.
Paid
15
Kalyvox.ai
AI phone receptionist for incoming calls: Kalyvox answers, qualifies, routes and books appointments
Paid
How we ranked Customer Support Tools with Zapier
Step 1
Filter for listed integrations
We start from our full database of 276 customer support tools and keep those that list a Zapier integration in our data. Automation hubs (Zapier, Make, n8n and similar), discontinued products and duplicate listings are left out.
Step 2
Score each tool
Editorial scoring on utility, UX, value, support, and innovation, layered with external signals: G2/Capterra review volume and rating, and media mentions.
Step 3
Keep the top 15
We surface the top 15 so the list stays scannable. Pricing is re-checked on rotation and the page refreshes hourly so picks stay current as Zapier integration listings change.
Zapier integration FAQ
What is the best customer support tool with a Zapier integration in 2026?
EngageBay ranks first in our list of customer support tools that list a Zapier integration, rated 4.6/5 across 1,654 ratings aggregated from G2/Capterra. Strong runners-up: Hiver, Salesmsg, Heymarket.
How does the Zapier integration work in these customer support tools?
Each of the 15 tools on this page lists Zapier among its integrations in our data. How the connection is built (a built-in connector, a marketplace app, or an API you wire up yourself) varies by vendor and is not recorded in our data, so check the vendor's documentation before you commit.
Are there free customer support tools with a Zapier integration?
Yes. EngageBay, Hiver, Chaport have a free plan in our data; check whether the Zapier integration is included on it. In total, 6 of the 15 tools on this list have a free plan.
How often is this list updated?
The list is rebuilt from our database at least hourly, so tools appear or drop off as their Zapier integration listing changes. Pricing is re-checked on a rotation that touches every tool roughly monthly. Pricing on this page was last checked in October 2026.
Cite this page: Toolradar, "15 Best Customer Support Tools that Integrate with Zapier (2026)", updated October 2026, https://toolradar.com/best/customer-support/integrates-with/zapier
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