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The #1 website heatmap and behavior analytics tool built for eCommerce to drive revenue.

From $199/mo, billed monthly Visit Website
Reviews on G2
43 reviews tracked

The Bottom Line

Price
From $199/mo, billed monthly. Compare plans

Key facts

  • Revenue-focused web analytics for eCommerce, tracking revenue per session, page, and traffic source.
  • Provides interactive revenue-based heatmaps, screen recordings, and AI-powered optimization recommendations.
  • Easy setup without developer involvement, offering real-time insights and conversion funnels to identify drop-off points.

Pros

  • Specifically built for eCommerce with a focus on revenue metrics.
  • Easy and instant setup without requiring developer resources or data layers.
  • Provides actionable AI-driven recommendations for website improvements.
  • Offers comprehensive insights in one place, reducing the need for multiple tools.
  • Ensures data privacy with GDPR and CCPA compliance and no data sampling.

Cons

  • Primarily focused on eCommerce, may not be suitable for other website types.
  • Specific pricing details are not readily available on the provided pages.
  • Some AI features and integrations are still under development or expanding.

What is Heatmap?

Heatmap is a comprehensive web analytics and behavior analytics platform specifically designed for eCommerce businesses. It moves beyond traditional analytics by focusing on revenue-based insights, helping online stores understand exactly what drives sales and what doesn't. The platform offers a suite of tools including interactive revenue-based heatmaps, AI-powered insights, screen recordings, and conversion funnels. This tool is ideal for eCommerce brands, marketers, and CRO professionals who want to optimize their websites for increased profitability. It eliminates the need for complex data layers and developer involvement, providing real-time revenue insights, identifying friction points in the customer journey, and offering actionable recommendations to improve conversion rates and average order value. Heatmap aims to be a "GA4 replacement" by providing more accurate data and actionable insights with an easy setup. Key functionalities include tracking revenue per session, per page, and per traffic source, visualizing user navigation through funnels, and offering AI-driven recommendations for website improvements. It integrates seamlessly with various eCommerce CMS platforms and split-testing tools, ensuring data privacy with GDPR and CCPA compliance.

Available on: Web

Ratings Across the Web

4.8 (43 reviews)

Heatmap holds an aggregate rating of 4.8 out of 5 from 43 reviews across G2, last checked October 18, 2026.

Ratings aggregated from independent review platforms. Learn more

Key Features

  • Revenue-based Heatmaps (clicks, scroll, elements)
  • AI Insights and Recommendations for optimization
  • Real-time Revenue Insights (per session, page, traffic source)
  • Conversion Funnels (pre-built and custom)
  • Screen Recordings (revenue-based, filterable)
  • Site Speed Tracking and recommendations
  • AI-powered JavaScript error tracking
  • Comparison Mode (e.g., purchasers vs. rage clickers)

Pricing Plans

Pricing checked Nov 2, 2026. Source: heatmap.com/pricing, read Nov 2, 2026

Heatmap plans and prices, checked November 2026
Plan Price Details
Launch

$199/month

  • $199/month
  • 365-day data retention
  • Free trial on the card
Growth

$349/month

  • $349/month
  • Forever retention
  • Unlimited heatmaps, expanded Wilson AI
Scale

$699/month

  • $699/month
  • Full Wilson AI, MCP / API access

Is Heatmap worth the price?

Fair value

Heatmap.com prints three monthly SKUs: Launch $199, Growth $349, Scale $699.

Plan price is based on trailing 12-month store revenue (auto-detected or you pick a band). Scale is the first plan that includes MCP/API.

Hidden Costs & Gotchas

Your band can change at renewal. Price follows trailing 12-month revenue, not a flat forever $199.

Multi-brand is umbrella quote. Each extra site has its own revenue band.

Full Heatmap pricing: every plan, hidden costs and alternatives

How Heatmap's pricing compares

At $199/mo, billed monthly, Heatmap is mid-range of its 3 comparable direct competitors ($25 to $279/mo across the set).

Heatmap
$199
$279

Not ranked, different unit or currency: Hotjar $49/mo, billed yearly.

Entry paid plan, monthly price, billed monthly. Pricing checked Nov 2, 2026.

Email me when Heatmap changes its price

One email per change, found on the vendor's own pricing page. Unsubscribe any time.

Heatmap by the numbers

Toolradar data: Heatmap's entry paid plan ($199/mo, billed monthly) ranks #10 of 10 for price among the Heatmaps tools with a verified entry price and no stated unit, where the median is $29/mo. Its rating is 4.8/5 across 43 reviews, ranking #1 of 11 tools with 20+ reviews in Heatmaps. As of Nov 2026.

Heatmap compared with 16 Heatmaps tools on Toolradar, as of Nov 2026
Metric Heatmap Peer median Position (1 is best)
Entry paid plan $199/mo, billed monthly $29/mo #10 of 10 tools with no stated price unit, verified price
Free plan No 12 of 16 have one n/a
User rating 4.8/5 (across the web, 43 ratings) 4.6/5 #1 of 11 tools with 20+ reviews

Each position is counted among the tools that have data for that row, as noted under it. A lower entry price ranks higher; prices are read on vendor pages and compared only with tools priced on the same basis. All Heatmaps data · How we compute this. Advertising and placement fees are not inputs to any position.

Cite this: Toolradar, “Heatmap by the numbers”, Nov 2026.

Reviews

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4.8/5

Across 43 verified user reviews on G2

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Heatmap FAQ

How does Heatmap help eCommerce businesses increase revenue?

Heatmap focuses on revenue-based insights, tracking metrics like revenue per session, per page, and per traffic source. It helps online stores understand what drives sales and provides actionable recommendations to improve conversion rates and average order value.

Which teams benefit most from using Heatmap?

Heatmap is ideal for eCommerce brands, marketers, and CRO (Conversion Rate Optimization) professionals. It provides the tools and insights needed to optimize websites for increased profitability and understand customer behavior.

How is Heatmap priced?

Heatmap offers a free tier for basic usage. For more extensive features and higher usage limits, users can upgrade to one of its paid plans.

What kind of limitations should users be aware of with Heatmap?

Heatmap is primarily focused on eCommerce, meaning it may not be suitable for other types of websites. Additionally, some of its AI features and integrations are still under development or are in the process of expanding.

Can Heatmap replace traditional web analytics tools like GA4?

Yes, Heatmap aims to be a GA4 replacement by providing more accurate data and actionable insights with an easy setup. It offers comprehensive insights in one place, reducing the need for multiple tools.

How does Heatmap compare to a competitor like Hotjar?

Heatmap is specifically built for eCommerce with a strong focus on revenue metrics and actionable AI-driven recommendations. It provides an easy and instant setup without requiring developer resources or complex data layers, unlike some general web analytics tools.

Does Heatmap ensure data privacy for its users?

Yes, Heatmap ensures data privacy by being compliant with GDPR and CCPA regulations. It also avoids data sampling, providing more accurate and reliable insights.

How does Heatmap pricing compare with other Heatmaps tools?

Heatmap's entry paid plan ($199/mo, billed monthly) ranks #10 of 10 for price among the Heatmaps tools with a verified entry price and no stated unit, where the median is $29/mo. Prices are read on each vendor's own pricing page and compared only with tools priced on the same basis. Source: Toolradar, Nov 2026.

Source: heatmap.com

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